Customer Ratings & Reviews
- Model:
- 50R7E
- SKU:
- 6221029
Rating by feature
- Picture Quality
Rating 3.6 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 3.8 out of 5 stars
Customers are saying
Customers are positive about the picture quality, price, and easy setup of the 50" Class - LED - R7 Series - 2160p - Smart - 4K UHD TV with HDR Roku TV. They appreciate the amazing picture quality, feel that it is a good value for the price, and find it very easy to set up. However, customers are negative about the remote control, sound, reliability, and brand. They find the remote control strange, the sound quality lacking, and have concerns about the reliability and brand of the TV.
This summary was generated by AI based on customer reviews.
Great TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I notice one problem, you have to use two remotes for this TV, this why I gave it a 3 rating other than that very nice tv.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .We appreciate the feedback you have provided on the 50R7E, Unfortunately the Roku remote cannot operate a Third Party device such as a cable box. Thank you for your interest in Hisense USA if you have any other questions please give us a call at 1-888-935-8880.
It average.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its nothing to rave about the sound quality is the biggest downer.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Trisha, Thank you for your interest in the Hisense 50R7E and for taking the time to provide us with a feedback. We're so sorry that the TV sound is not what you expected. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
very average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was looking for a cheaper unit to use as a monitor, but the quality was average at best
No, I would not recommend this to a friendOk tv for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok tv for entry level but you can do better if you spend just a little more
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Mikey, Thank you for your interest in the Hisense 50R7E and for taking the time to provide us with a feedback. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Eh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv, but randomly loses connection to WiFi is left off for more than 12 hours.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .We are sorry to hear about the experience you have had with the 50R7E so far, Please make sure the unit is located with20-25 feet of the router for the best network connection. If this does not resolve your issue please give us a call at 1-888-935-8880.
Great value but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value but there screen was very sensitive. I bumped into the screen and damaged it.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Died after 3 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had a TV die this soon. Bought it 3 months ago, and now it just sits and reboots itself over and over and over again. Dead. What a waste. Warranty process is tedious and takes FOREVER. Buyer Beware.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Please call us at 1-888-935-8880 so that we can assist you with your television.
Had to return 3 times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This seemed like a good purchase but after the second time of needing to return it because something was wrong with the sound. I returned it a 3rd time and bought a different TV entirely.
No, I would not recommend this to a friendNot good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV I would not recommend , looked good in the store took it home tried adjusting the colors to no avail it’s week and faded.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Rupe, we are sorry to hear about your experience with the 50R7E. We would like to hear your thoughts on the issues, please give us a call at 1-888-935-8880.
- Pros mentioned:Picture quality
Very good tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is a very good buy for the price. I'm impressed with the picture.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .If you are having issues with picture quality, please call us at 1-888-935-8880 so that we can assist you with your television.
For the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers are a poor quality and the setup is a little confusing. Not all apps work
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Please call us at 1-888-935-8880 so that we can assist you with your television.
As a smart tv not so hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is just ok compared to Samsung. But Roku concept too hard to work. Ended up as a 3rd tv in guest room
No, I would not recommend this to a friendCrappy TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one was a lemon, gave error codes and the black screen of death. Returned and got another. Wouldn't connect to WIFI. Returned it and didn't buy another.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .We are sorry to hear about the experience you have had with your Hisense TV so far, A software update may resolve the issues you are having with the unit, Please give us a call at 1-888-935-8880 to get this resolved.
Stooped working within 2 hours
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely froze up, would not turn back on - just led lights would come on. Unplugged for 30 minutes and plugged back up and still nothing. Returned same day.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .eightbudfan we are sorry to hear about your experience with the 50R7E. We take pride in offering a quality product at an affordable price and hope you choose Hisense USA again in the future. If you have any questions please give us a call at 1-888-935-8880.
Junk!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor. I had to go through the ringer and have two techs come to attempt repair before I could get a replacement. Get a Bravia instead
No, I would not recommend this to a friendHazy picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it after a couple of days. The picture was bad and there was no way to adjust it
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the 50R7E. We are sorry to hear that you are not pleased with the picture quality. We are sorry to hear that you had to return the unit. We do hope you decide to choose Hisense again in the future. If you have any questions please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
ehh
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.honestly not the greatest tv out there. To many ads in the main screen and super slow
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 50R7E and for taking the time to provide us with a feedback. . We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Cheap tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Display already has a line through it. Don’t buy..
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Please message us on www.facebook.com/HisenseUSA/ and reference this review so we can better assist.
- Pros mentioned:Picture quality, Smart tv
Excellent value for money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has excellent picture quality. 4K resolution is sharp and HDR is very obvious. The best part though is that you don't have to buy another smart TV box for apps as Roku is built in and keeps getting software updates over the internet. Roku in itself is pretty responsive and I didn't feel any slowness at any stage. Also love the volume button placement on the controller
I would recommend this to a friend - Pros mentioned:Picture quality, Smart tv
Fantastic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best deal on a TV right now! Ive had this just over a month and what a great value. The picture is great especially with 4K programming. If you're a long time roku user like me fear not. The built in roku is fantastic, on par with a Roku 4 if not better! The only draw back is this doesnt have the ability to play games but no one does anyway. Soon I will be upgrading my LR TV hopefully with a hisense roku, but BB doesnt carry the 65?? Don't wait, buy!
I would recommend this to a friend