Customer Ratings & Reviews
- Model:
- 55H6570G
- SKU:
- 6402782
Rating by feature
- Picture Quality
Rating 4.1 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 4.0 out of 5 stars
Customers are saying
Customers love the 55" Class H65 Series LED 4K UHD Smart Android TV for its excellent picture quality and affordable price. Many customers also appreciate the easy setup process and the convenience of the Android TV platform. However, some customers have experienced issues with freezing, durability, remote control responsiveness, slow performance, and limited storage.
This summary was generated by AI based on customer reviews.
Good Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the money. Bought for streaming for YouTube TV.
I would recommend this to a friendGood door bell carmera for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good ring door bell and I will buy another ring product soon from best buy.
I would recommend this to a friendGreat for beginners
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. I I would recommend someone who's looking make a budget purchase
I would recommend this to a friend- Cons mentioned:Memory
It’s okay for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok tv, I didn’t expect it to be as good as like a Samsung. But it restarts out of nowhere, and I have to delete apps cause the memory or whatever is full twice a week and I only added 1 app. Slow processing actions and picture quality is ok
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 55H6570G. We're sorry to hear that you are having a few issues with your unit. We apologize for the inconvenience caused. You are able to expand the storage of this unit using a USB flash drive. Please try performing a factory reset on the unit for the other issues as a factory reset resolves most common issues. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
Awesome TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are a lot of great features like Netflix, Amazon Prime Video, and Youtube built right in, so we could get rid of our Roku. The non-glare surface of the screen is great, much better than our old TV which needed black out curtains in the room.
I would recommend this to a friend- Cons mentioned:Operating system
Buggy Android
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awful, I'm already in the market for a new one less than 4 months after buying it. It's like the TV can't actually support the android platform it runs on. It is consistently slow and often freezes completely. The apps are sometimes unusable and will get stuck in a loop of playing the same 3 seconds of a show. Even trying to turn the volume up or mute is too much to ask and will cause the whole thing to freeze. If you cast from a desktop, everything is smooth and works fine, which tells me it's the operating system. The hardware seems fine, the software is awful. Not worth the trouble it was to carry it into my house.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. We’re so sorry you're television is moving slow and freezes, as well as the apps sometimes are not working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Tv review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great tv you can connect it to your android devices and connect it with it. If i dont have my control I can use my phone or tablet! This tv is great for android users and let's you download many fun and cool apps. Works wonders!
I would recommend this to a friend- Pros mentioned:Picture quality
Drops internet and freezes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At times I have to go back to setting and of course it then connects back to my WiFi. Also while watching try to turn down sound or change channel and system I not responding have to unplug. The picture is great and the price was great
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Langley, Thank you for your interest in the 55H6570G. We sincerely apologize for the issue you are having with your television freezing up and disconnecting from the internet. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Not bad for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wish I went for the 65 inch instead and that it had 120 refresh rate
I would recommend this to a friendNice TV to break-in to 4k smart TV scene
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is fine.. Not impressed with the Hisense support team.
I would recommend this to a friendVery lightweight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great smart TV works with Google along with Android systems.
I would recommend this to a friendSMART TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv i love it its a smart big 4k tv it does the most voice assistance and all i would recommend anybody getting a new tv to go to best buy for one plus it also has other feathers more feathers u can use voice remote for it
I would recommend this to a friendNice tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.everything works as it should nice tv no problems with it
I would recommend this to a friend55 Inch 4K Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this amazing television after I was turned away from another local store in Dover. It turned out to be an amazing “find” and I’m still so very happy with my purchase!!! This television has been all I’ve needed it to be!
I would recommend this to a friendIt’s GREAT! I love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would tell everyone to get this tv. It’s fabulous.
I would recommend this to a friendVolume Distortion
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst TV I have ever bought from Best Buy. When I first bought it the TV was fine until a month later the volume was going up and down on its own. I have to consistently adjust the volume I had bought geek squad warranty for 5 years they came they couldn't fix it and they advised me to contact Hisense warranty because they do not cover the first year. Dealing with Hisense warranty department was a real problem they could not fix it neither so now I'm left with a huge TV with volume distortion. My advise to you shoppers do not buy Hisense !!!!!! if you do want any headaches.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. We're so sorry that TV have audio distortion. We completely understand your concern and frustration and we are sorry not only to hear of this issue but also to know that you are not pleased with our product or customer service. However, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well.We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
All Good Except...
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works pretty good overall. One thing I dislike is because it runs on Android software, it tends to run slow and will often run out of memory so apps need to be deleted. However, when it's running at normal speed it's a pretty good tv.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. We're so sorry that your not pleased with this TV. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Remote control
The remote is almost useless.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I suppose the TV works well enough, but since the TV and remote don't seem to communicate but every third time I press a button on the remote, I've grown quite frustrated and disappointed with the product.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 55H6570G. We're sorry to hear that you are having an issue with the remote on your unit. Please reach out to our support team so we can assist. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
- Cons mentioned:Memory
Absolute Trash Out of the Box
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Interface was incredibly laggy out of the box. Ended up plugging in a Roku just to have a useable "smart" TV. Eventually it got stuck in a full memory boot loop after just under 2 years of use, and became completely unusable due to the fact that there are no physical buttons (aside from the power button) to perform a manual factory reset. Thank God I purchased a 2yr protection plan or I'd have been out of luck. Do not purchase Hisense TV's
No, I would not recommend this to a friend Budget tv
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv looks good and when it's working I love it. The fact the android tv built in is of such poor specs I stopped using it. Paired with the fact I have to hard reboot the tv every so often I realize why this is a budget tv.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. We're so sorry that you've experience this issue with your TV, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team