Customer Ratings & Reviews
- Model:
- 55H6570G
- SKU:
- 6402782
Rating by feature
- Picture Quality
Rating 4.1 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 4.0 out of 5 stars
Customers are saying
Customers love the 55" Class H65 Series LED 4K UHD Smart Android TV for its excellent picture quality and affordable price. Many customers also appreciate the easy setup process and the convenience of the Android TV platform. However, some customers have experienced issues with freezing, durability, remote control responsiveness, slow performance, and limited storage.
This summary was generated by AI based on customer reviews.
Great resolution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is perfect i whant to buy and other ona later ..
I would recommend this to a friendPoor quality TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My recent TV purchase was not the best. The service provided by Best Buy was good however the TV it self is horrible! The picture constantly messes up and I have to unplug, wait 10 seconds and plug back in to reset. I have to do this because the tv periodically freezes. I would not recommend this tv.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. We're so sorry that you TV picture constantly messed up which resulted you unplugging the unit because it freezes. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Semi-Trash, but can't complain. Good Price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV. Bad speakers, and can't connect to android tv remote app.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 55H6570G. We're sorry to hear that you are having an issue with the speakers on your unit. We are sorry to hear that you did not get the satisfaction you desired. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
Internal memory - very limited
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.UHD is good but I'm getting constant reminder to free up space.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 55H6570G. We're sorry to hear that you are having issues with the storage on the unit not to worry you are able to expand the storage with a USB flash drive. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Would make a good bedroom TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.has some display issues streaming Netflix, but overall good
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Schreck, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. We're so sorry you are having issues streaming Netflix. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Worst television ever made
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv in August of 2020. It stopped working entirely in October, so people came to replace it with the same model. Today, less than two months later, the replacement just turned to black and is now completely broken. When it was working, the lag time was so painful. When I would watch Hulu, I'd have to fast forward, stop, fast forward, stop, fast forward, stop in order to get the audio to sync. I am never buying a Hisense again. I am going to have fun smashing this one though.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. We're so sorry that your original TV stopped working and the replacement TV also stopped working due to a black screen. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Pros mentioned:Picture quality
Wouldn’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnects from WiFi quite a bit. Have to do a full reset of the tv because it won’t allow you to get into the apps sometimes like Netflix. Has a nice picture and sound but that’s about it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. We're so sorry that you're TV constantly disconnects from the Wi-Fi and resetting the TV does not resolve the issue. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
horrible quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible quality. I couldn't pass up the sale on this but you get what you pay for and I am paying for the fact that this is the first time I haven't ever bought a Sony or LG, etc. I have a very powerful modem right next to this tv but from day one we've had issues with speed, reliability, overall just connectivity issues only to this device. started off really slow, progressively got worse, now tv won't even turn on. all in span of less than 12-months to the date, 1yr from purchase date and it won't even turn on now. never buying this brand again, don't care how cheap the price is. u get what you pay for.
No, I would not recommend this to a friendWould not turn on.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We actually had two of these. The first failed the second day we had it. It turned on initially but the screen went dark and the tv would do nothing. It was returned to Best Buy for another tv. The second worked well at first but then started acting up. Sometimes it would turn itself on, sometimes it would take several minutes before it came on. Finally it would not come on at all. It was returned to Best Buy and I purchased a Toshiba.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. We're so sorry that first unit failed on the second day which resulted in you returning the unit. Then the replacement unit sometimes would turn itself on, sometimes it would take several minutes before it came on, which resulted in you returning it for a Toshiba. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you decide to purchase another Hisense product, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Chromecast doesn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a few months I’ve had this TV and I am still struggling with casting. Chromecast doesn’t work at times. I had the TV set up in my google home app but once I accidentally removed it and I cannot get it back now.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Akan, Thank you for purchasing a Hisense 55H6570G and for taking the time to provide us with feedback. We're so sorry that you're having issues with the Chromecast features of this television. Please perform a factory reset by going to Menu>> Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Worst TV ever
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV I have ever purchased. When you push a button on the remote, you have to wait seconds for response. Can but keep connection while my PS4 has no issues while watching the same video at the same time. Not worth the value at any cost. Former major elections firm manager for this department: run. The issues are with firmware and constant updates which do nothing to enhance the viewers experience.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
Not Pleased
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These TVs are not good. The Apps like Hulu, Netflixs etc.always freeze. And I have to unplug the tv, and restart everything. I wish i could take them back, but it has been to long. Splurge on a better product.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Paul, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. We're so sorry that your your television constantly freezes. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
It's smart but not a good picture
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried everything and couldn't tweak the settings to achieve a good enough picture quality. Picture wasn't crisp and colors were washed out unless sitting dead center. Took it back and got an LG Nano. Much better!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Checa, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. We're so sorry that you are not pleased with the picture quality which resulted in you returning the TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you decide to purchase another Hisense product, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Hisense makes NO sense
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the worst TV I have ever owned. Colors and functions were fine, but it randomly reboots itself during movies or TV shows. Gets stuck and I have to unplug and reboot it. Try to select different apps and is unresponsive. Then, after 10-15 seconds, it catches up and jumps ahead. If I pause playback for longer than about 1 minute, it times out and gives an error that Google crashed and I have to restart from the home screen. Absolutely horrible choice. First and LAST time I ever buy Hisense. This choice made NO sense!
No, I would not recommend this to a friendNever again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this TV one week ago and I returned it twice. The first time the tv wouldn't connect to the internet and I could not connect it to my stereo. The second time I was watching a movie and the tv shut down, and the remote control would not work. There is no power button on tv, so I had to unplug it, replug it in and it came back on. Yes I said no power button on the 55 Hisense 55H6570G. Now I have no tv. on top of that Best Buy refused to give me all my money back. Never again!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. We're so sorry that you are not please with our TV, the first time the TV wouldn't connect to the internet and you weren't able to connect the TV to your stereo and you receive a replacement and the second time (replacement TV) you were watching a movie and the TV just randomly shut down. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent television with okay picture. The functionality has been a nightmare though. Lags a lot, randomly restarts itself and struggles to stay connected to the wifi. I would not purchase again.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Anthony, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. We're so sorry that your TV lags, randomly restarts itself and also does not stay connected to the internet. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Just an okay TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We returned it simply because it blacked out during streaming a few times. It was always delayed a few times when we powered it up. I’ll say stay away and go with a more sure shot.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Myron, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. We're so sorry that you had to return the TV because it blacked out during streaming a few times and always delayed when you power up the TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you decide to purchase another Hisense product, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
A TV for anyone who doesn't want a working TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the worst experience I've ever had with a TV. Sometimes it won't turn on. Other times it won't detect the HDMI input so I have to switch which input my cable is plugged into. It doesn't support being able to turn it off with Google Assistant speakers. The most basic functions are broken. It's absolutely incredible.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. We're so sorry that your television won't power on sometimes and sometimes the HDMI will not be detected. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Buying Hisense was an error
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine until this week. The update loop rendered tv useless. it asks for update, then goes into download and installs then reboots only to go back to the "update" screen. It's an endless update loop. Why would hisense even let a product like this in the market. Won't buy another hisense ever again.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Jay, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. We're so sorry that you've experience this issue with your TV, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Do not waste your time, or your money!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.19 months after purchase, which is 7 months after warranty ended, it died. It will not come on. No sound, no picture. The online support rep had me try a few things of unplug for 60 seconds, then a few minutes. The light around the power button on the bottom will glow red for a few seconds, then go off for a few seconds. He said a board probably went out. Until it quit last night, it would have been 5 stars.
No, I would not recommend this to a friend