Customer Ratings & Reviews
- Model:
- 55H6570G
- SKU:
- 6402782
Rating by feature
- Picture Quality
Rating 4.1 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 4.0 out of 5 stars
Customers are saying
Customers love the 55" Class H65 Series LED 4K UHD Smart Android TV for its excellent picture quality and affordable price. Many customers also appreciate the easy setup process and the convenience of the Android TV platform. However, some customers have experienced issues with freezing, durability, remote control responsiveness, slow performance, and limited storage.
This summary was generated by AI based on customer reviews.
Not worth the box it came in.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The associate assured my wife and I that this TV was an off-brand version of LG - it lasted 3 months and never worked properly. Waste of money, avoid if you can.
No, I would not recommend this to a friendSlow and glitchy - you get what you pay
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, you get what you pay for. Product is slow (slow boot times, load times) and glitchy (frequently need to unplug and replug unit in in order to "wake it up", even if time between use is under 24 hrs),
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
Terrible quality tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had my tv for last than a month, and I am already having issues. The tv frequently freezes, apps crash and sometimes my tv won't even turn on for a period of time. I really regret this purchase.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6570G. We're so sorry that your TV starts to freeze and the apps are crashing. We are truly sorry that your TV won't power on sometimes. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Pros mentioned:Picture qualityCons mentioned:Remote control
Budget 4K Android TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and picture for the price! The cons I've noticed is that the TV doesn't pick up inputs from the remote very well and Hisense doesnt offer much for firmware upgrades, so the apps have some issues at times.
I would recommend this to a friend Worst tv ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst TV ever had in my life, never buying Hisense again, always some or other problems with this junk.
No, I would not recommend this to a friendTrash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture has block like image in mostly dark areas there is also no 120hz motion settings to be found anywhere and it has major lag issues. Trash trash trash
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Jason, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. The native refresh rate of this TV is 60 Hz. To reduce judder/ display motion blur, Motion Enhancement (image interpolation) doubles the motion rate to 120 Hz by creating new frames and inserting them in-between frames. You can find such option under Advanced Picture Settings. If you need technical support, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Stopped working
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 1 year of purchase. Tv doesn’t turn on at all, now it’s a hassle to repair.
No, I would not recommend this to a friendDo not buy!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT GET THIS TV. Applications always randomly crash, TV constantly freezes/lags, and the only option of resetting it is to unplug it from the wall.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Britt, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. We're so sorry that you're TV's application crashed, unit constantly lags and freezes. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
DO NOT BUY
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very laggy, horrible interface. The tv is about 60% responsive to the remote. You have to press the power button a few times to make it come on.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. We're so sorry that your television freezes and lags a lot. Please perform a factory reset by going to Menu>> Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
not responding
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really just wanted something in our girls room so nothing fancy but this tv constantly needs to be unplugged to work. Would not really recommend.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. We're so sorry that your TV is not responding as it should which you have to unplug the unit for it to work. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Terrible TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV sucks, do not get it! The UI is slow, Android TV is clunky and not as good as a Fire TV or Roku TV. You're better off with one of those!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. We're so sorry that you're TV is moving slow. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
penny wise - pound foolish
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up but spotty performance. Stays locked on apps when shut off. Sometimes won't turn on without being unplugged and re-plugged in.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. We're so sorry that you're television would stay locked on apps and when shut off or power off it won't power back on or turn on unless it's unplugged. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Hisense TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is garbage . Wouldn't recommend it. So far tv won't turn off i have to disconnect it and reset it and sometimes the colors come in n out
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 55H6570G. We're sorry to hear that you are having an issue with the unit powering off. Please try changing the batteries in the remote or attempt to turn the TV off with the power button located on the Television. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Awful
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This android tv is so awful. The remote like never works and it takes soooo long for Hulu and Netflix and stuff to load up. Do not buy.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Aiden, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. We're so sorry that your TV is moving slow and the remote does not work properly. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV ever I will never buy android TV again nit many apps still have to use Roku
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. We're so sorry that you're not pleased with our TV. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Crap TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the TV started acting funny as of November 1 it will not work. Now telling me I cannot return it. Piece of crap
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. We're so sorry that your TV is not working.We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Even at this price. It's not worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv stopped working after 2 years. Not worth it even for the price.
No, I would not recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV arrived days later it stopped working. Best buy has gone down had to get a chargeback I wish I can rate a -0
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6570G and for taking the time to provide us with a feedback. We're so sorry that your stopped working which resulted in you exchanging it. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Picture Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Picture Quality of this TV is terrible. The sound is not all that good. I guess thats why it was on sale.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Person, Thank you for your interest in the 55H6570G. We're sorry to hear that you are not pleased with the picture quality. This is not a typical issue as this television usually have a amazing picture quality. Not to worry we will be more than happy to assist. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
Upset
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was junk lasted under 8 months i w thought this brand was good
No, I would not recommend this to a friend