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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 842 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.7 out of 5 stars

  • Sound Quality

    Rating 3.5 out of 5 stars

  • Brightness

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers find value in the 55" Class H6510G Series LED 4K UHD Smart Android TV for its exceptional picture quality and reasonable price point. Many users are impressed with the easy setup process and the overall performance of the Android TV. However, some users have experienced issues with freezing, slow response times, remote control malfunctions, reliability concerns, and power issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 842 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV, hung right up on our wall, perfect to go, all the apps just the best, my daughter really loves his TV wouldn’t trade it for anything else

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 1 out of 5 stars

    NO GOOD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Smart TV has so much bloatware that it can't support adding aps without saying there is no space. It crashes constantly and if I turn it off it won't turn back on unless I unplug it and plug it back in. What a joke. Nice size and picture when the picture will load which it doesn't hardly ever load.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We're so sorry that you've encountered these issues with your TV. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team Hisense

  • Rated 4 out of 5 stars

    Lots of tv for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this TV is a good value. Remote is easy to navigate but the menu is not as much. Not sure if the audio set up issues is the wireless sound bar or the tv but has been frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was amazing love everything about it. Was a little optimistic about the price but I lobe it so much and I would never want a different tv.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    AMAZING!!! DEAL FOR $199.99

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW!!! $199.99 ON SALE for 55" 4K Smart TV I like that this model had ANDROID platform instead of the ROKU version. Can't beat this deal for $199.99

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Impressive performance at an ultra low price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was a great value! The picture is excellent, it does everything well, and the smart functions are fast compared to other TVs I have used.

    I would recommend this to a friend
  • Cons mentioned:
    Performance, Speed

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on Black Friday for around $200. I would never ever pay the full amount for this TV. It is the worst TV I have ever had. It does not leave apps fast enough and you cannot navigate easily. It also freezes sometimes. Very Cheap!

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We're so sorry that you're television freezes. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team Hisense

  • Rated 5 out of 5 stars

    love my TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    up graded from a 49 inch LG to a smart 55 inch Smart TV and I love it! all of the apps are great and the different choose channels I can watch.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Android TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is good for the price that was paid. It freezes on occasion and it lags with the channel changing.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Rara, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback.This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team Hisense

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Samsung's are the Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Bought two TV's. First this one and another a Cheap competitor. Ended up returning Competitor's TV. Samsung's quality is incomparable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Best tv for the $$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money! There are a couple of features that I wish it had, but overall a great TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my TV room. I like the possibilities of adding the apps and not having to pay for cable. Great picture and the price was amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    It’s an Android tv! No Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely hate this tv. I love Hisense products but not this one! Someone found this tv on sale for me and I didn’t even check out the tv myself and just bought it! I found out it’s an android tv! It’s very slow and it does want it wants at times! I’m selling it to my daughter for $150 and I’m getting a new one! Yes it’s that bad! I hate this tv.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Lexi, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We're so sorry that you've encountered this issue with your TV. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team Hisense

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Not a bad tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Hisense brand TV. I am amazed by the picture quality and speed of this TV. It also includes a good deal of apps as well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    TV for Master Bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have purchased. Android TV easily links to Google account and can download streaming apps to stream all of my favorite shows.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glitch

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give this 5 stars but for what ever reason my tv tends to turn off periodically in between shows or when I’m playing the game. Which is highly annoying and disruptive especially when a movie is getting good or in the middle of the game when it’s the most intense. I don’t know if it’s some sort of glitch or Malfunction in the system but it needs to be fixed ASAP being that this has been on going for some time now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this TV for our parents for Christmas. They absolutely love it and it is very easy for them to use. It was also a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, Greater Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the T.V and I’m very happy with how convenient it was being able to just sit in my car and have the TV brought to my car.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. This TV purchase was for a second TV and is not our primary viewing TV. Colors not as rich and blacks not as black when compared to my pricier LG TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice TV with picture quality and control access. Liked theater look & sound so much I bought 2 more slightly smaller.

    I would recommend this to a friend