Customer Ratings & Reviews
- Model:
- 55H6510G
- SKU:
- 6429406
Rating by feature
- Picture Quality
Rating 3.7 out of 5 stars
- Sound Quality
Rating 3.5 out of 5 stars
- Brightness
Rating 3.6 out of 5 stars
Customers are saying
Customers find value in the 55" Class H6510G Series LED 4K UHD Smart Android TV for its exceptional picture quality and reasonable price point. Many users are impressed with the easy setup process and the overall performance of the Android TV. However, some users have experienced issues with freezing, slow response times, remote control malfunctions, reliability concerns, and power issues.
This summary was generated by AI based on customer reviews.
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the andriod OS. Simple and functional.
I would recommend this to a friendMiddle of the road for a 4K
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is OK for a 4K, so even at its price point I would have to say wait for a sale like I did. Nice for a casual TV in a less important room, but for a main TV, there are far better options.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. If you need technical support, feel free to give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Ya get what ya pay for I guess.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started giving me problems pretty quickly. Terrible storage space for all the streaming services we actually want to use instead of the pre-downloaded ones I can’t get rid of to maximize storage space.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We're so sorry that you're not pleased with this model's storage. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. If you need technical support, feel free to give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
HORRIBLE KNOWN ISSUE "Connected-No Internet"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm beyond frustrated with this TV. I'd like to start by indicating that I'm an IT Consultant and very resourceful when it comes to troubleshooting issues. My TV was delivered on 2/17/21. Super quick setup on my own and loved it for a month. All of a sudden I began receiving the "Connected/No Internet" Error. After a great deal of research, I learned it is a KNOWN ISSUE with many sources on the internet to fix. 1) Unplug from the wall for 2 minutes 2) Reset Router 3) Factory Reset the Television There are others...... like ensuring the clock was synched with the internet .. etc. I have tried all of them at least twice. What I find extremely odd are the following... 1) When plugging in the Roku and changing the Input, I have no internet issues using the Roku 2) When plugging in my Firestick and changing the Inputs I have no issues using the Firestick 3) When my TV goes into screensaver mode, the clock has the correct internet time. 4) I also own the Hisense - 75" Class H6510G Series LED 4K UHD Smart Android TV Model:75H6510G that was delivered in Jan. 2021 and I have NO ISSUES. that's why I purchased this 55 inch TV a month later. I still think my 75" is great. Of course, I'm not able to return my TV it's past the return date. The 4th time I conducted a Factory Reset, I was able to get the internet reconnected again using my Google Home app on my Andriod Phone (Which I did the first time I configured the TV. 2nd & 3rd time I received an error). Unfortunately, that fix only lasted almost exactly 24 hrs. I was watching an App today 3/25, all of a sudden it diverted back to the home page. When I hit the remote, I got the error again... No Internet. When navigating back to the wifi setting, I updated to "forget" to reconnect .. once again... "Connected/No Internet" !!!!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello J Brown, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Amazed!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never heard of the brand before but upon using it for a couple of months I’ve had no complication’s with connections over wifi out with any device I’ve hooked up to it!! Overall a solid 10/10
I would recommend this to a friendJim
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi, I returned the TV. The Tv did not work at all. I'm waiting for a replacement. The delivery date is a wait Jan 13, This is a busy time. What a deal! $199. Nobody has beaten the price yet
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello James, Thank you for your interest in the 55H6510G and for providing us with a feedback. This is not a common issue for our units to not be working. We sincerely apologize for the inconvenience caused. We do have no further issues once the replacement unit arrives. If you have any questions please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Get the picture!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to shop selection was minamal unless you wanted higher priced models but it was Christmas time. Staff was very helpful in locating model I wanted and even loaded it into my vehicle! I would recommend Best Buy to my friends
I would recommend this to a friendPower supply burnt out
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV power supply went out after a year but had geek squad so worked out great for us. Prior to that tv was GREAT! Always get geek squad protection!
I would recommend this to a friendSolid TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was bought to upgrade my wife's grandfathers older non 4K flat screen. While I don't personally use this TV, he seems to really like it. The screen quality and features are very nice for the price.
I would recommend this to a friend- Cons mentioned:Performance
Wouldn’t do again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it 3 months and it does a poor job with Hulu live. Dies and reboots like an old computer. Other apps seem to be fine.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We’re so sorry that you've encountered this issue with your TV. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Yall playing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is great but I'm wondering why I have a model in the settings I can't find online nor can I find the model number that's on the back. 3 model numbers total and none are the one I supposedly bought.
I would recommend this to a friendGood for the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is ok but the Value is good especially on Black Friday. I’m using this on my patio so if it give out in a year or two due to humidity I won’t be heartbroken.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We do not recommend the unit being place on a patio. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Delivered a 55-in Hisense TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man who delivered the TV brought it right in and put it where I asked him. He was very careful, very pleasant and wore a mask. I would not hesitate to have something else delivered again by Best Buy!
I would recommend this to a friendIncredible picture quality for the price!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the tv during black Friday and have used it for over a year and some months. It has impressed me with all the features and capabilities. Good tv dollar for dollar.
I would recommend this to a friendCheaper screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen quality is very poor. It don't look like 4k uhd tv at all. In addition the tv is very slow it need more RAM or a better processor to run great .
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We're so sorry that you're not pleased with our 4K quality. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Pros mentioned:Price
Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV because it had all the features I was looking for and for the price , it had pretty good reviews. TV randomly turns on. Some other times it will not turn on unless I unplug and reset. I thought it was probably my item, but a friend bought the same TV and had the same issues. I would have rather pay a little more for another TV. I missed the exchange/return period.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Ivan, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We're so sorry that you're television randomly turn on on it's own and other time you will need to unplug the unit for it to turn on. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
True story on everything I review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this TV but I gotta say only regret I think I should have went with the 65" I am already committed now but hmu if u want me to tell you about the TV because I have two of them bro
I would recommend this to a friend- Cons mentioned:Response time
Cheap TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV feels and looks cheap. The internet processor runs slow. The TV took too long to respond to commands.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for purchasing a Hisense 55H6510G and for taking the time to provide us with feedback. We're truly sorry that you're television is moving slow and takes long to respond to command. This is no more acceptable to us than it is to you. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Please perform a factory reset by going to Menu>> Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Flat screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, ordering the device was exceptionally good, the time I received the text to pick it up was not a long wait, got the store , waited for about 15 minutes and that was great
I would recommend this to a friendQuirky
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate that it takes so long to turn on, and to switch between inputs. Sometimes it switches to the Smart TV by itself
No, I would not recommend this to a friend