Customer Ratings & Reviews
- Model:
- 55H6510G
- SKU:
- 6429406
Rating by feature
- Picture Quality
Rating 3.7 out of 5 stars
- Sound Quality
Rating 3.5 out of 5 stars
- Brightness
Rating 3.6 out of 5 stars
Customers are saying
Customers find value in the 55" Class H6510G Series LED 4K UHD Smart Android TV for its exceptional picture quality and reasonable price point. Many users are impressed with the easy setup process and the overall performance of the Android TV. However, some users have experienced issues with freezing, slow response times, remote control malfunctions, reliability concerns, and power issues.
This summary was generated by AI based on customer reviews.
55 inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing graphics and the tv perfectly fit on my stand.
I would recommend this to a friendDuh!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a television. I watch it. What more do you want?
I would recommend this to a friendHisense-55" H6510G series LED 4K UHD
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had been satisfied with this purchase. However, 5 months after purchase it started to not turn on until I reset the power strip. It would restart and be fine for a couple of weeks. Finally, on August 1, 2021, it just turned off. I have reset the power strip more than once but to no avail. I can not turn it back on manually or with a remote, and yes I have installed new batteries in the remote. I called Best Buy to only hear their automated response tell me to call them with serial # and product ID, and then just hang up on me. Sad, I expected just a little more.
No, I would not recommend this to a friend4K TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yo this tv here this tv here is a must have I love it
I would recommend this to a friendconstant factory resets required
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV needs to be factory reset almost every month or it will stop working with the internet... very frustration having to log back into all the apps over and over again. picture is fine other than that.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We're so sorry that you have factory reset your TV every month due to it not connecting to the internet. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Ms.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV ... a little difficulty setting it up ...
I would recommend this to a friend- Cons mentioned:Remote control
DO NOT BUY THIS ANDROID CRAP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an android tv. It really sucks. The screen display is horrible. Volume goes up and down on its own. You have to have a google play account. Don’t buy this crap
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Nina, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We're so sorry that the TV volume goes up and down on it's own. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Hisense
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second Hisense I've owned and both are great tvs!!
I would recommend this to a friendok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worth it............................................
I would recommend this to a friendDeal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good deal, bought for an early Christmas gift
I would recommend this to a friendTvIbought
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked as advertised .............................
I would recommend this to a friend- Cons mentioned:Performance
Freeze TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a new Tv with my warranty and still same problem freezes up and have to unplug to reset it because can’t get out of it once it freezes . Highly don’t recommend
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We're so sorry that your TV freezes up which resulted in you unplugging the TV to temporary resolve the issue. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Speed
Slowest processor ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slowest tv I have ever owned. Picture would freeze but audio would continue. When I would try to change inputs the menu would take forever to show up. Returned
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Chris, Thank you for your interest in the 55H6510G. We sincerely apologize for the issue you are having with your television freezing up. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
- Cons mentioned:Performance
Save yourself the headache and spend a bit more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV set constantly freezes and is slow to open apps. Our viewing experience has been painful even with low expectations at the time of purchase.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for purchasing a Hisense 55H6510G and for taking the time to provide us with feedback. We're so sorry that your television kept freezing up and is moving slow. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Pros mentioned:Picture quality
William Mueller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was Great But Audio WAS TERRIBLE Volume was always going up then Down Very Hard To UNDERSTAND WHAT IS BEING SAID. IM Returning it TODAY!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Bill, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We're so sorry that you're not pleased with the audio on this TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Performance
Terrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible picture from any angle other than straight on. TV failed completely (won't turn on) just after 12 months.
No, I would not recommend this to a friend - Cons mentioned:Speed
Terrible
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is terrible, very slow and laggy. Tv didn't even last a year stopped working exactly one week before hitting a year.
No, I would not recommend this to a friend - Cons mentioned:Performance
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good purchase. Television shuts down randomly while watching and freezes which is not internet interference
No, I would not recommend this to a friend - Cons mentioned:Performance
broke in 14 months...no picture
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv had glitches but worked for 14 months then died....don't buy this brand support is nowhere to help
No, I would not recommend this to a friend Horrible TV, don't buy!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please for the love of all things good, do NOT buy this TV. It worked well for the first 2 months and then every problem known to man began to take place. Freezes, picture quality issues, slower than molasses, randomly won't turn on unless I unplug it from the wall and plug it back in. Tried using a USB stick but half the time it says it has been ejected safely (it hasn't). Save your money and buy a better TV. I would return it but now I'm past the return window and out of luck.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Trevor, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We're so sorry that you're encountering these issues with your TV, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team