Customer Ratings & Reviews
- Model:
- 55H6510G
- SKU:
- 6429406
Rating by feature
- Picture Quality
Rating 3.7 out of 5 stars
- Sound Quality
Rating 3.5 out of 5 stars
- Brightness
Rating 3.6 out of 5 stars
Customers are saying
Customers find value in the 55" Class H6510G Series LED 4K UHD Smart Android TV for its exceptional picture quality and reasonable price point. Many users are impressed with the easy setup process and the overall performance of the Android TV. However, some users have experienced issues with freezing, slow response times, remote control malfunctions, reliability concerns, and power issues.
This summary was generated by AI based on customer reviews.
Choose anything but a Hisense
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with Android TV platform. Works well with pre loaded apps. But not with apps downloaded from the Google Play Store. Have been dealing with Hisense for 6 weeks, sent 2 technicians and still having problems not being able to watch shows on downloaded apps. Save your money and buy a NON Hisense TV product.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for purchasing a Hisense 55H6510G and for taking the time to provide us with feedback. We're so sorry to hear that you've experienced these issues with your TV, we do appreciate the feedback and review has this will helps us greatly to improve on our products and services, not only for our loyal customers. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor HD quality and very slow when trying to load an app or change the channel
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We’re so sorry you're television has a poor HD quality and is moving slow when trying to load a app or change a change. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Some issues
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really good it started turning off by itself a couple of times
No, I would not recommend this to a friendWill never buy Hisense again
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible! Don’t buy! I bought this TV almost a year ago and it turns off on its own. The TV is like a really cheap phone that stalls on me often. It has good and bad days. I have to constantly unplug it to reboot. The volume is weird, it changes with each app I use.
No, I would not recommend this to a friendMissing part still no follow up.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with Best Buy! They sent me this Tv with missing part. When I contacted them, they said they will handle it right away it’s been 2 weeks and 4 calls since. Still nothing. I didn’t expect such behavior from them!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Kevin, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We're so sorry that you've not received the missing part. This is no more acceptable to us than it is to you. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Don’t buy this TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this tv since November, it is now April and the smart tv portion gave out with in a month of having. Fine. Now the tv is in a constant loop of turning on to see the Hisense logo and then turning off. Not worth the price, don’t buy this cheap product
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We're so sorry that the TV power cycle on it's own. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Good panel bad software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it. Kept glitching out when it’d play. Would power off while watching at random. Tv panel was good but the software or computer side of it was very messed up. Everyday a new update and still it didn’t fix any of its issues. Nope! Goodbye hisense
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Susan, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We're so sorry that you're TV kept glitching and would power off on its own. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Don’t Easter your money!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is awful! Picture and sound comes on, but picture freezes. Maybe the remote will work, maybe it won’t. I think it has a mind of its own. I wish I could send it back! No matter how good of a deal it is, it’s not with it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We're so sorry that you've experience these issues with your TV. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
Don’t buy this brand of TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buying Hisense ! If I could leave a zero I would. My TV is now non-functional only sound no screen display, and I only got this on Jan 2021, not even a year out!
No, I would not recommend this to a friendWorst TV of my Life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV i have ever experienced in my life. It rarely stays on for more than a couple hours. The apps constantly crash. I should've given $250 away to someone, at least it would have had a better use than this joke of a TV.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We're so sorry that you've encountered these issues with your TV. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. Please perform a factory reset by going to Menu>> Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Don't buy Hisense
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this tv. I can't get it to work and it's only a little over a year old. Screen just goes black and I've gone through every troubleshooting method possible. Don't buy it.
No, I would not recommend this to a friendHard Pass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display on this was very poor. We kept messing with the settings and no matter what, it looked off. Even looked up the top rated picture settings and it still didn’t help. Yellows looked almost green. We also hated the droid OS.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We're so sorry that you're not pleased with the TV picture quality and android OS. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Having unnecessary issues from the start.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with it yet. The TV randomly loses volume, and just as randomly raises it back up. It has momentary black screen at random times as well, like a blink. It's annoying, and it's probably going back.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 55H6570G. We're sorry to hear that you are having an issue with the volume and your television blacking out randomly. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Do not buy if you enjoy quality.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv I have bought. Constantly turns self off and dolby vison makes screen blink. So slow, with remote response. Freezes up, edges have a white bleed. Terrible tv.
No, I would not recommend this to a friendKhaled Alabed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV i have purchased not working very well every other day turn of. The other problem I have the TV had cracked in the corner and now the crack is getting bigger.i am not happy with this TV.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We’re so sorry that you've received your television damaged. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Please be advised that we do not sell damaged products and only support units with manufacture defects or malfunctions. Having said, we must inform you that we do not support physical damages, which is not covered under our manufacturer's warranty, as such, we are unable to repair any parts of this unit. If your unit was received damaged from the store of purchase this is not a manufacture issue and you should contact the store of purchase for assistance. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Poor picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor picture quality! Supposed to be 4K, but picture is worse than our older led unsmart TV. Very pixilated and the black color is worse. Colors came already messes up. Very disappointed!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We're so sorry that you're not pleased with the TV picture quality and that the TV has pixelated picture. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Black screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps turning on and off. You have to keep resetting it. Then you get the black screen of death just after 2 years of purchasing. Never again!
No, I would not recommend this to a friendNot a good value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good tv, will go out from time to time will have to unplug it to reset it for the set to come back on. I missed my deadline to return it but I will be contacting the manufacturer.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We're so sorry that your television will go out from time to time. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
System Update
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I turned on the TV and it asked me to update the system, After clicking yes, the television turned off and no longer wants to turn on
No, I would not recommend this to a friendNot Good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is not the best. lighting is not great. A little to much light along the left and right side. fit and finish not very good. I took it back. Think I had A bad one.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Jake, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We're so sorry that you had these issues with your TV which resulted in you returning the TV. If you decide to purchase a another Hisense product, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team