Customer Ratings & Reviews
- Model:
- 55H6510G
- SKU:
- 6429406
Rating by feature
- Picture Quality
Rating 3.7 out of 5 stars
- Sound Quality
Rating 3.5 out of 5 stars
- Brightness
Rating 3.6 out of 5 stars
Customers are saying
Customers find value in the 55" Class H6510G Series LED 4K UHD Smart Android TV for its exceptional picture quality and reasonable price point. Many users are impressed with the easy setup process and the overall performance of the Android TV. However, some users have experienced issues with freezing, slow response times, remote control malfunctions, reliability concerns, and power issues.
This summary was generated by AI based on customer reviews.
useless at 14 months old
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black screen with sound only right after 1 year warranty expired. Hisense suggested taking it to local tech repair shop.
No, I would not recommend this to a friendWorst tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Television is terrible complete waste of money. Save your money do not buy this tv. Cannot stream on to the tv without it cutting off wifi connection is awful
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
Worst tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst tv. Cannot connect alexa. Cannot connect iphone remote app. CANNOT CONNECT USB EXTERNAL STORAGE. Screen freezes when formatting external drive.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We're so sorry that cannot connect to the Alexa, iPhone remote app, USB external storage and freezes. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Broken Screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it on Black Friday.Today My Day is black friday.Because TV is Open box and broken screen. Problem not TV it self.Problem Best buy given open box item.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We’re so sorry that you've received your television damaged. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Please be advised that we do not sell damaged products and only support units with manufacture defects or malfunctions. Having said, we must inform you that we do not support physical damages, which is not covered under our manufacturer's warranty, as such, we are unable to repair any parts of this unit. If your unit was received damaged from the store of purchase this is not a manufacture issue and you should contact the store of purchase for assistance. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Poor screencasting
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it because it had built in screen cast. Worked ok for a couple weeks, then just quit working one day. I assume that it did some update or something
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We're so sorry that you've had difficulties in screen casting. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Don't buy.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible tv. Shuts off on it's own. Hulu only works when it wants to. Have tried all the normal things to fix, still has issues.
No, I would not recommend this to a friendLess than a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had the Tv for 29 days and now it does not turn on. When I change the outlets it turns on to a blank screen then shuts off. So frustrating...
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Sharice, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We're so sorry that you're TV does not power on or if it does power on, it goes to a blank screen then shuts off. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Hisense one and done!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV had mediocre picture and OK sound, it died after18 months of daily use. Hisense one and done!
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t bother, it continues to change screen picture modes, now after 4 weeks it won’t turn on without me unplugging it and plugging it back in.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Louise, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We're so sorry that your TV screen/ picture modes constantly change. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Please perform a factory reset by going to Menu>> Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
My Tv is Black
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is out already almost a year to the date of purchase. I have called the manufacturer no response Please help!
No, I would not recommend this to a friendCrashes constantly
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly crashes from lack of space & buffering videos. Wasted a lot of my time trying to keep it.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low quality. Do not buy. Apps like HBO max and Disney plus freeze and it takes forever for the tv to open these apps.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Sakshi, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We're so sorry that your TV would constantly freeze and delay with app. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
Do not waste your money.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this TV. Worst TV ever. Randomly shuts off, lags, freezes & only has limited storage. I wish I could return it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Leshia, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
Terrible TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV started off not working right. I didn't have this tv for year and it alright not turning on
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total junk 2nd one in less than three months returned first one picture keeps going out now second one doing same junk
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We're so sorry that you're television had picture issues which resulted in you returning the television and now the replacement television is having he same issue. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
terrible
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worse TV ever, have it 9 months and the picture fades out. Have had no luck with this model, stay away
No, I would not recommend this to a friendWanting to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible tv. Keeps shutting down. Keep getting black screen asking us to uninstall apps
No, I would not recommend this to a friendBad quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s like the sound goes in & out. Terrible, not good quality.
No, I would not recommend this to a friendHisense=Garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is garbage, lasted one year and then screen went out
No, I would not recommend this to a friendBadtv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV keeps turning off by itself. I'm waiting for the holidays to be over to return it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Paul, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We're so sorry that you're TV kept shutting off on its own. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team