Customer Ratings & Reviews

Don't buy this TV, it started getting "blotchy" after about one year. I don't know if it's just this series but having to replace a TV in less than 2 years is a hassle!

Pretty disappointed with this TV. Immediately we noticed lagging responsiveness with the remote- I had read this in other reviews and it was only mildly annoying so we tried to ignore it. Now, 5 months after buying, it can take up to several minutes to turn on after pressing the button on the remote. Super annoying when you are holding a squirming child trying to get Paw Patrol on asap. Ok, I'm lying, it's really me holding a squirming cat trying to get some bird videos on YouTube so he stops screaming for more food. Don't judge me, it's 2020. And don't buy this TV, I really wish I would have gone with a different one. The picture is fine I guess.

I loved this TV until it stopped working all of a sudden. Just 13 months after purchasing it. The TV will no longer accept power. Tried a bunch of different outlets and nothing works. The standby power light never comes on. I contacted Hisense's Customer Service and they said they were not able to help me as the one year manufacturer warranty had passed. They were not interested in helping or retaining a customer. Based on my experience, I will never buy or recommend a Hisense product again.

Best tv for the price tag. Great size. Screen quality is awesome. It comes Google tv interface so if your an android fan, no crazy learning curve. This bad boy is in my bedroom. Love it.

good color easy to understand sound is hard to hear not enough clarity

Nice tv. Clear good viewing and sound. So it’s worth the price.

Robert delivered our tv and was kind and courteous. He called before coming and told us he would be there in 30 minutes and he was right on time. He picked up our old tv and delivered our new 55” tv.

We like it, it will just take a moment to get use to the android.

I've had this for less than 3 months and It won't turn on unless I unplug it and plug it back in. I've had other problems with the streaming services on this tv that were resolved by factory resetting it but at a certain point it's just like how much work do I have to do to make this thing work. Owning this tv is a part time job that doesn't pay anything. It dose look nice when it works which is never.

Was a great TV for about the first two years. Unfortunately, it started having major failures after this point, frequently dropping my Wifi connection every few minutes at random as well as the remote completing freezing except for 1-2 button pushes. Hisense allowed me to download a firmware update to try and fix, but this did not do anything. You get what you pay for - even though this was still $650?! Not going back to Hisense again.

The product is in good quality , and the services is good

Another great affordable purchase for your bedroom, if gaming and streaming is your thing, you will absolutely love this TV. That Quantum feature is special too!

No problems TV works and looks great highly recommend.

Really like the 4K but an average tv when not in 4K

Great picture and easy to use, but sound goes out of sync on all sources. I had the tv replaced and the new one does the same thing. Switching from tv speakers to sound bar or sound bar to tv speakers usually fixes it for a while.

The first thing I want to say is that if you are on the fence considering this TV, just buy it. It is feature packed for an extraordinary value. Right out of the box you can see that the TV looks very sharp and clean with a very slim bezel surrounding the display. It does not look over the top high end, but does not look like a cheap no name brand. They got it just right. It is very slim at the top half and a little more bulky on the bottom half where the "guts" are. It is a very low profile all around. Setup was very easy as the TV prompts you through everything right from startup. If you are using a Google account, setup is even easier. You use the Google app on your phone to complete setup and I don't recall there being any issues at all. Once complete I was ready to test it out... At first glance the display looked very nice but i knew i had some tweaking to do. There were no calibration setting online since it is so new, so I used the settings I found on a major website from last year's H9F model as it most closely resembles this TV in specs. Then BOOM! The picture looked awesome! Everyone in my house (3 non techies) all agreed that this was the best picture of any TV we have ever owned. And we have owned a lot of TVs (none high end). The picture popped and the colors looked warm and accurate. There were scenes of fire where the fire looked like it was real, trapped inside the screen. We even streamed movies side by side comparing it to our Samsung 6 Series 4K TV and it blew it out of the water. The Sammy costed almost double this TV does when it was new. The comparison was not even close. I know the 6 series does not have the features of the Hisense, but for what this TV cost it should have not matched the higher priced Samsung. You will be extremely pleased with the picture. 4K Dolby Vision looks fantastic. Then I ran the auto scan for over the air broadcast TV and it picked up as many channels as the TV it is replacing, so no issues there. The only annoyance is that the "TV" button will launch a random input rather than take you to TV stations right away. This happens when you first start your TV watching session. You press TV and it will switch to one of the HDMI inputs. So you have to press Input and select channels to get to your TV stations. Then if you are switching between apps and inputs, just pressing TV on the remote will take you back to OTA broadcasts. This was one of the only problems I have found with this TV after a little over one week of using. The smart features are way better than expected. From what i have read about Android TVs is that they are sometimes slow and not polished. This TV ran an update right out of the box and one more a few days later. I must say that I like using it slightly more than my old Samsung w/ smart hub. It runs fast and smooth and I feel like it is very easy to go places. I can launch apps at any time, hit the home button, or hit one of the 4 quick launch buttons at the bottom of the remote for 4 frequently used apps. I liked jumping around and testing my media library on each app. The TV also integrates with smart home features. I connected it to my Alexa account and it works as you would expect an Alexa device to work. Sometimes. This is not the fault of the TV as almost every smart device I use is not without its quirks. I only use it some of the time, but I feel this technology will get better over time through updates and refinement. The built in speakers of this TV are even nice. I usually use the TVs speakers when we are listening at night and don't need booming surround sound, and we turn on the receiver when we want to watch from the other room or when we are watching our favorite movie and want to knock the pictures off the wall. So the built in speakers have to be good for us. This Tv's speakers actually make you feel like you have a sound bar. No joke. There is no deep bass, but somehow they integrated Dolby Atmos sound and I can honestly feel there is a high quality difference versus my other TVs in my house. The built in speakers do a fantastic job of producing a high quality sound. I honestly don't know how HIsense was able to pack so much into a TV for a small price, but I do know that it makes me very happy and I have no shame in replacing a 65" curved Samsung 6 series with a 55" Hisense ULED TV. No shame at all.

I'm very impressed by how well this tv performs given the price. Would definitely recommend to anyone looking for a tv in this price range. I'm hoping it holds up.

Very good value for the price. First arrived by shipping badly damaged though box appeared fine. Had to pick up replacement in store. So fare it’s excellent

So far I like this TV. Picture quality can fluctuate. All depends on signal received. That makes sense though. Still tweaking settings.

Ordering on line is easy and convenient. I was notified when to come to the pick up area and my item was brought right out. Good job Best Buy.