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Customer Ratings & Reviews

Your price for this item is $149.99
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Customer reviews

Rating 4.2 out of 5 stars with 486 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 3.7 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers appreciate the 55" Class H9G Quantum Series LED 4K UHD Smart Android TV for its exceptional picture quality, reasonable price, and impressive brightness. Many users also find it easy to set up and enjoy its Android TV features. However, some customers have expressed concerns about the remote control, motion handling, refresh rate, blooming, and red ghosting issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 486 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Picture Quality for a great price. No HDMI 2.1, Android works great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This TV is excellent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the price. My previous tv, which cost 5 times as much as this Hisense, was a little easier to connect to external devices, but the Hisense has a great picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality! I love all the features. Before finding this TV, I returned a Samsung and Lg TV because the image was all blurry, but this Hisense TV is everything.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Quality for price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall tv and has full array which was a must when watching movies

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful and Easy to Use, But...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fantastic! If you do not want the built in microphone to be active you may toggle a switch at the bottom of the screen but the TV will immediately turn on and leave on a series of lights at the base of the TV which only purpose seems to be to punish you for turning off the microphone. Otherwise it’s awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent panel, beware of misleading 120hz claim

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great tv. Smart functions can get buggy at times, Unplugging the tv solves that issue. I’m very disappointed this tv was marketed as a 120hz panel. It is 120hz at 1080p NOT 4k. I wanted a tv that ran with my series x using all the new features. I almost gave it a 4 star.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv but not out of the box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want to like this TV but in my case the blooming right out the box was really noticeable. I might change my mind after I play a little bit with the settings. With all of that said, when it comes to playing video games ( PS4 pro) the tv looks excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I should have bought another 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is the best bang for your back. It's amazing how great it looks for the amount it costs. I have family come over and mention how good the TV looks. Definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv for the $$$$$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV for the price. .. customer service could be better though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this tv today, but very impressed so far. I replaced a Vizio which had awful blacks, but not this Hisense. I saw reviews and it had everything I wanted at a much lower price than a Samsung, LG or Sony at a fraction of the price. So, I took a chance and am satisfied so far. The Android setup was a breeze, literally. I use Nvidia shield TV and no problems. The Bluetooth took a minute to figure out but works flawlessly with my JBL speaker. Remote is intuitive, features easy to use and blacks are great. No dead spots or whiteouts at all. Wish I bought this TV instead of the Vizio. I recommend it, but always do your homework.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 4K TV under 1K

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible value TV. Better than my $1200 Samsung ks8000 I just bought in 2017 which only lasted 3 years. Just check Rtings.com. This is the best value TV you can buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I'm liking this TV. I haven't yet had a chance to go through an actual TV set up as I've been busy, but with a simple change of some of the defaults, it looks good. I like hooking the soundbar up with HDMI ARC; the TV turns the soundbar on/off and controls the volume. I can't compare this with other 4K TVs, as I haven't seen one other than in passing. I enjoy the Android interface and Google Assistant, though we had to turn off the TV mic because Google activated during movies and when we tried speaking to our pre-existing Google Home. We mounted this to the wall, so I have no idea how well the stand works.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched the Hisense 55 inch TV before I bought it. Ad, I'm glad I made the decision because it looks great. Great picture, great sound and great size.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv based on reviews on the web... so far... so good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth Is Awful

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one thing I wish I had known before I bought this TV was that the Bluetooth cannot be turned off. If the bluetooth could be turned off I could use a third party bluetooth transmitter because the Hisense bluetooth is terrible. I only watch TV with bluetooth. This TV constantly loses connection with one or the other of the devices I use. Settings will say it's connected, but I have no sound. If I unpair it, the TV won't reconnect. The only way to fix it is to reset the TV. There are other things that require a reset to fix, like apps just randomly crashing. The picture is just okay, but in fairness I haven't fine tuned anything and I am pretty old so it might be that my vision just isn't seeing what I would like it to.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the Hisense 55H9G and for taking the time to provide us with a feedback. We're so sorry that you're experiencing these issues with your unit's Bluetooth. Please perform a factory reset by going to Menu>> Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team Hisense

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Defective dimming zone, bad updates

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the picture quality in the h9g but quality control from Hisense seems pretty poor. The updates caused blooming to get worse and my panel has a defective dimming zone that is always on. Waiting for best buy to restock so I can exchange and I won't be applying updates to the replacement.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Ryan, Thank you for your interest in the Hisense 55H9G and for taking the time to provide us with a feedback. We’re so sorry that you're not please with the picture quality. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team Hisense

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Picture is great! Would buy this product again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv is fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a great purchase. I was sceptical at first because I typically buy more name brand items. I AM ABSOLUTELY amazed at this th for the money. Just buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV as I wanted to upgrade to something 4K, the only issue I have with the TV is sometimes noticeable blooming but otherwise the picture quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this t.v. picture and sound superb, and with the smart features, I can really enjoy the features and apps. I also like the fact that it's made in USA

    I would recommend this to a friend