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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 486 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 3.7 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers appreciate the 55" Class H9G Quantum Series LED 4K UHD Smart Android TV for its exceptional picture quality, reasonable price, and impressive brightness. Many users also find it easy to set up and enjoy its Android TV features. However, some customers have expressed concerns about the remote control, motion handling, refresh rate, blooming, and red ghosting issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 486 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Everything the other reviews promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image for the price. No regrets after the first month.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4k tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv not to big not to small great picture, 4k as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hisense 55"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Hisense TV. Looks great and easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Tv. Beautiful picture and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. the best tv for the price for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    beautiful tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking tv beautiful colors deep blacks great hdr

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice picture, nice color!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good picture at low cost range. Love the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for a Fantastic TV.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. It has an incredibly bright display. I use this in a dark, interior room, and it is almost too bright when watching at night. I also like how it supports all of the HDR formats including HDR10, HDR10+(Amazon Prime), and Dolby Vision. It is also great when using my Xbox One S.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    H9g great, offline

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV but you must keep offline. if you update it, it will lose picture quality. Hisense just came out with the U8G which is pretty awesome also.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased TV on 12/5/20 and screen has spontaneously cracked. Hisense has denied the warranty claim because it looks the damage was inflicted. I can assure you this is not the case! Maybe you'll have better luck? Maybe buy a warranty?

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for purchasing a Hisense product and for taking the time to provide us with feedback. We’re sorry to hear that your 55H9G has a crack screen. We understand that these situations can be very frustrating. Please be advised that we do not sell damaged products and only support units with manufacture defects or malfunctions. Having said, we must inform you that we do not support physical damages, which is not covered under our manufacturer's warranty, as such, we are unable to repair any parts of this unit. If your unit was received damaged from the store of purchase this is not a manufacture issue and you should contact the store of purchase for assistance. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team Hisense

  • Pros mentioned:
    Hdr

    Rated 1 out of 5 stars

    Terrible experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First tv - horrible vertical and horizontal banding. Second tv - chipped screen Third tv - horrible vertical and horizontal banding. Great HDR. Nice options menu. Built in android tv. But its obvious hisense has absolutely no quality control on their backlights and banding. Some is acceptable, ive never owned a tv with so much apparent banding, much less two (after exchange). I will be returning this third and final try. Hisense strikes out. Never again.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Emily, Thank you for your interest in the 55H9G. We're sorry to hear that you had issues with all three units. We apologize for the great inconvenience this has caused. We're sorry to hear that you had to return the unit. We do hope you decide to choose Hisense again in the future.

      If you have any questions please give us a call at 1-888-935-8880 or email us at [email protected].
      Thanks Again,

      We look forward to hearing from you!

      Harley with the Hisense Support Team Hisense

  • Rated 5 out of 5 stars

    Good quality set.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality upgrade from our old LG. 4K LED is bright and the UI is clean and relatively fast. Just like with any set these days you're gonna want to connect it to a soundbar, etc. for audio but that's par for the course. Highly Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for a very reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the TV as a gift, Quantum series Hisense as good as Sony or LG for a lot less money which worked well in my budget , also liked the stand being adjustable and more in the center of the TV allowing it to go on narrower furniture yet still getting the benefit of the 55 inch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, best buy was faster than Amazon Prime

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Maybe great TV for the price, but haven't used a more expensive TV that I'm aware of, so great TV. Best part is I got it the same day I ordered it online. Cancelled an amazon prime order for this TV that was already late and was still a half a week out.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality
    Cons mentioned:
    Remote control
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Tony Stark was in my living room!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG! As my son put it, “This TV is better quality than the movie theater”. I mean, come on doesn’t that say it all!! Where do I start...favorite feature is the 4K quality...watched some hard core superhero, action packed movie to get a real sense of what this TV is made of and the words, “Oh my God”, just kept coming out of everyone’s mouth. My daughter in the other room was wondering what all the hype was about, when she joined in and saw her favorite movie star (almost live like) she let out a high pitched scream we’ve never heard come out of her. (Think, a fan of the Beatles at a concert). Everyone in the household is in love with this TV, it’s now our favorite electronic. The sound quality is so good we weren’t sure if we had turned on our sound system....nope we had not! But I’m not suggesting it’s AS good as a sound system but the quality of the sound without one is superb. Speaking of sound quality...we noticed that when we were playing video games, the game controllers weren’t as responsive as usual, a little troubleshooting led us to switch the tv from energy saver mode to any other mode and just like that the game controllers were back in action doing what they do best, control. FYI: Your settings for each HDMI will stay so you don’t have to keep adjusting for movie, gaming, concert when you switch to a different HDMI source. The TV came set to energy saver mode by default. Once we switched modes we saw a difference immediately in the brightness of the screen. Playing video games is beyond Epic with the dynamics of the screen/sound/size. And music/concerts, wow!! Feel like I was really there. Which is great because we all know Covid is keeping some of us extra cozy and locked up in our homes, so this TV makes it worth being stuck at home. Who needs the outside world when you have the HiSense! Can you say LOTS of Apps!! We like all the added Apps and played some new versions of PacMan and more. The x box game controller was able to be blue-toothed to the TV but wasn’t completely functional for all the game Apps included w/the TV. Also, the game controller while it can maneuver some of the screen features isn’t friendly for doing that sorta thing. I’ve also attached via USB a mini keyboard with a small pad...that too worked but not as responsive as the original remote the TV came with. The fact that the entire screen gets filled when viewing shows/movies/gaming is such an added bonus...so tired of part of the screen getting chopped off. And for those with visit problems, well, you just might not consider this TV a luxury, it’s more of a necessity. I have poor vision, even with glasses and in reviewing one of my favorite shows, my husband yelled out, “There was mold on that bread Dan was mooching from Steve!” Walk over and I was in utter shock to actually see green mold on the bread when neither of us (hint: mate has poor vision also) has seen it before and this was recently we had seen that episode on the older TV. We couldn’t stop talking about the quality of the screen. I could see great details on the actors facial features I couldn’t see before....ie., Eyebrow enhancements, pimples, skin imperfections, wrinkles, etc. Maybe some eye crust, just kidding! The keyboard for searching includes all the characters at once, both capitals and lower case are included without having to click to switch....saves time. Also the response time is quick in the search and in pressing the included Options of Netflix, YouTube, Prime Vídeo and Google Play. Speaking of remote, the only negative I found with the TV was how it lags when raising or lowering the volume. It doesn’t increase or decrease accordingly and there’s definite lag that’s very noticeable. There were updates that were applied to keep the TV updated and working as expected. They didn’t take long and no interruption since it asked before updating. TV turns on right away and the lineup of the various Apps are so that navigation is easy and user friendly. A button on the remote takes you straight to the Apps for free download or purchase. This TV would be a life changer for those persons whom are considered legally blind. I don’t feel it necessary to ever step foot into a movie theater any longer, except to just accommodate friends on a night out.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is ok has good picture but for some reason it iis made cheap Going return and get that Sony 55 x900h

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the 55H9G. We're happy to hear that you are pleased with the picture on the unit. We are saddened to hear that you are not pleased with the build quality of the unit. We're sorry to hear that you had to return the unit. We do hope you decide to choose Hisense again in the future.

      If you have any questions please give us a call at 1-888-935-8880 or email us at [email protected].
      Thanks Again,

      We look forward to hearing from you!

      Harley with the Hisense Support Team Hisense

  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my son for his next gen xbox and let's just say he's very, very happy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV isn't bad but it's only average at best. The picture quality is not as good as a higher priced TV like a Sony or Samsung. This TV is the kind you'd get for a bedroom or a spare room, not a main one for having company over or viewing at a large gathering. If you're looking for something like that, go for a Sony or Samsung. As for features, this TV is loaded but it's the picture itself that's only average. It's not a bad price though.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the 55H9G. We're sorry to hear that you are not pleased with the picture quality. Not to worry we will be more than happy to assist with making your experience better. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.

      We look forward to hearing from you!

      Harley with the Hisense Support Team Hisense

  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Buy it when in stock,like it better than my oled... Only problem is when adding apps, doesn't work as fast and really only added a few, shuts them down saying space issues but u look at available space and says there is plenty...????

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good with caveats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly good TV. Picture is bright. Sound is not the best. I get the red-ghosting on some movement. Price was good.

    I would recommend this to a friend