Customer Ratings & Reviews
- Model:
- 55H9G
- SKU:
- 6403995
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 3.7 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the 55" Class H9G Quantum Series LED 4K UHD Smart Android TV for its exceptional picture quality, reasonable price, and impressive brightness. Many users also find it easy to set up and enjoy its Android TV features. However, some customers have expressed concerns about the remote control, motion handling, refresh rate, blooming, and red ghosting issues.
This summary was generated by AI based on customer reviews.
Absolute rubbish. Do not buy a Hisense TV.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute rubbish. Do not buy a Hisense TV. This is absolutely the dumbest "Smart TV" out there. It has no memory, so you will max out the apps downloaded. Then it will stop your programming to suggest you uninstall the apps. But it won't allow you to uninstall a bunch of pre-installed apps so free up space. Then it just stopped booting up 2 1/2 years after purchase. There is no factory reset button on this model. So you are completely out of luck. For a $800 TV, that is just terrible.
No, I would not recommend this to a friendGreat tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear picture, super easy to setup! Sound is good for us. Had to work with voice control. Short lag time but it works. Only issue we have is sometimes get a black screen when we turn it on. Turn tv back on and it works so a little quirk but nice tv. Might have something to do with the cable box.
I would recommend this to a friendVery Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV stopped working. There's a known issue with these TVs. I would like Best Buy who sold it to me to make this right.
No, I would not recommend this to a friendBroke
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after two years………………………………………………………………………..
No, I would not recommend this to a friend- Cons mentioned:Software
Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please do some research I bought the 2019 model of this TV and I've probably got 30 hours of on time since then. The AI is absolutely horrible, just lags so much the screen is amazing when it works but the software is atrocious. The worst part is is recommended this TV to so many people and they have all had similar complaints. 0/10 would no buy again. If you buy it make to buy a chrome cast or a firestick because only then is it worth it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Waldo, Thank you for your interest in the Hisense 55H9G and for taking the time to provide us with a feedback. We're so sorry that you've experience this issue with your TV. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
flickering problem 2 months old
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.50% chance you will have the flickering problem most the 9 models have with no fix even after 100's of people online have been reporting it Had for 2 months Customer support is horrible they never respond go google flickering problem on H9G and F and see for yourself
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 55H9G. We are sorry to hear that you did not get the satisfaction you desired. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Please reach out directly to our support team at service@hisense-usa.com, 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team