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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 355 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the 55" Class LED H6 Series 4K UHD TV's picture quality and affordable price. Many customers mentioned that it is a great TV for the price and they love the picture quality. Some users also mentioned that the TV is easy to set up and has great smart TV features. However, a few customers mentioned some issues with limited apps, connectivity problems, and a freezing issue after 5 minutes of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 355 reviews
  • Rated 5 out of 5 stars

    The the smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the one touch for tv services like Netflix etc

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Well TV is having issues....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not completed 1 month and the TV set is having connections issues and the system is crashing. Again n again. Not a good buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. 4K is very clean. Glad I bought it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv love it made right decision bought it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart tv device sometimes does not detect the wi-fi available, sometimes gets stuck and gives poor signal errors

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The t.v. is absolute trash. It worked for two days before it started "sticking", i.e. remote stops working, streaming services freeze up, etc. The only fix is to unplug/plug back in several times a day. I will never buy this brand again.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Updating the firmware on your television may help. You can update the firmware by navigating to Settings->Support->Check Software Update. If you have any questions, please call us at 1-888-935-8880. Hisense

  • Rated 2 out of 5 stars

    Not what I was expecting

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had heard let alone bought a Hisense tv but thought I would give it a shot. Biggest mistake I’ve ever made. The tv was missing some common and popular preinstalled apps. Also a bunch of Chinese apps I could do without. The remote control was very basic and cheap. It was more of a Roku remote than a tv remote.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AFforable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see nothing unique about it it was a good price $300 and i got ot bevause i wanted a big screen tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good beginner tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv picture and sound was ok. There is no internet browser. A lot of the Apps are useless.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    would not recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture is not that clear. but you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big cheap tv. You get what you pay for. I wouldn’t pay this tv again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    average at best .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have the clarity I was expecting. Need to spend more money next time.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      That's unfortunate and not the type of experience we want for our customers! We're here to help if you need us at www.hisense-usa.com/support or by calling 1-888-935-8880. Hisense

  • Rated 3 out of 5 stars

    Get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best picture or sound of course but is ok for a garage tv

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    its not that clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its not that clear........................................

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    okay but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a very user friendly tv so I had to return it.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      That's unfortunate and not the type of experience we want for our customers! We're here to help if you need us at www.hisense-usa.com/support or by calling 1-888-935-8880. Hisense

  • Rated 2 out of 5 stars

    I have Some Problem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's giving me a lot of problems, I already went to the manufacturer's website for help but nobody answered me, she keeps hanging up on her own, I always have to unplug it because it freezes the image

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HDR doesnt work through HDMI input -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not As advertised. Bought this to use with my new XBOX1X -- Although HDR works on Netflex, does not work with HDMI input. Wasted several hours over the last two weeks with tech support getting "Fixes" that don't work. STAY AWAY from this product. Trying to return but I don't have box

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Please call us at 1-888-935-8880 so that we can assist you with your television. Hisense

  • Rated 2 out of 5 stars

    Started off good - only lasted 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was recommended by a TV repair person, but after 2 years it was shot!! Picture went out, sound was never that great. Had to replace it earlier this month.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy with quality of picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the picture is not what I expected. I guess you get what you pay for, I wish I had spent a little more and gotten a name brand.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Please call us at 1-888-935-8880 so that we can assist you with your television. Hisense

  • Rated 2 out of 5 stars

    Decent.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is nothing special and never really looks 4K. Usually it looks about 720 at most times and it is very pixelated.

    No, I would not recommend this to a friend