Customer Ratings & Reviews
- Model:
- 55H6570F
- SKU:
- 6378018
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 3.4 out of 5 stars
- Brightness
Rating 3.8 out of 5 stars
Customers are saying
Customers commend the 55" Class LED H6500F Series 4K UHD TV for its exceptional picture quality and reasonable price. Many users also appreciate the ease of setting up the TV, especially for mounting. The Android TV operating system is another praised feature, with customers expressing their preference for it over other television software. However, some users have experienced issues with the TV freezing or lagging, as well as the remote control not functioning well after a year of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this tv is a awesome deal and works perfect.
I would recommend this to a friend - Pros mentioned:Ease of use
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My granddaughter love it...Easy to set up and good price
I would recommend this to a friend - Pros mentioned:Picture quality
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good color and sound! Like the included Chromecast.
I would recommend this to a friend Worst tv ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv keeps saying that storage is almost full and I have not download anything on this tv. When I connect my phone to this tv, theres no sound. I just bought this tv a month and unfortunately Best Buy only does exchanges or returns within 15 days. So now I'm stuck with a tv that I am not happy with. Not worth the headache.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6570F and for taking the time to provide us with a feedback. We take pride in making sure we produce high-quality, reliable televisions apologize that you didn’t have the positive customer experience that we strive to consistently deliver. You can perform a factory reset to resolve the issue by going to menu settings>>device preferences>>factory reset. If this does not resolve the issue, please contact our customer support team at 1888-935-8880 or email us at service@Hisense-usa.com. We look forward to hearing from you.
Thank Again, Harley with the Hisense Support Team
Solid TV - Smart function is broken
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want this to soley for the smart function I’d probably look elsewhere. It somewhat slow, has horrible connection to internet, mine doesn’t even connect. But using it as a tv is fine
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the Hisense 55H6570F and for taking the time to provide us with a feedback. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We’re so sorry that you are having issues with connecting your television to the internet, please bear in mind that the router needs to be with a 15 Ft. proximity of the television if it is, please perform a factory reset by going to menu setting>>device preferences>>factory reset. If this does not resolve the issue, please contact our customer support team at 1888-935-8880 or email us at [email protected]. We look forward to hearing from you.
Thank Again, Harley with the Hisense Support Team
Ok tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I set it up quickly,the picture is ok ,you get what you paid for,the picture look a little washed out,I’m planning to return it,I own a Sony 65” 730d and a Sony 900E 49” there are no comparison whatsoever hisense vs Sony.but for a bedroom it’s ok.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .rachidenski, Hisense USA takes pride in providing a quality product at a great price and we apologize if this product did not meet your standards. Thank you for your interest in Hisense USA and if you have any questions please give us a call at 1-888-935-8880.
- Cons mentioned:Android tv
Died after 2 years.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wont boot past Logo after only 2 years of use. I have never had a TV stop working on me in my entire life.
No, I would not recommend this to a friend For the money it's a decent tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best picture but for the money I'm happy. It may be the adjustments to come.
No, I would not recommend this to a friendGreat tv for anyone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase I am happy with my new tv I will recommend this brand to anyone
I would recommend this to a friendNice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue it has, it takes a second to load . Also you can connect google home
I would recommend this to a friendSmart functions are not smart
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is a tv, it is not a smart tv. I regularly get an error that says WiFi has no internet connection. I plugged a fire stick into it and solved my problem. That being said, when you buy what you want you want what you buy.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for purchasing a Hisense product and for taking the time to provide us with feedback.
In our experience, making sure WiFi is enabled on the TV, moving the TV closer to the router, and resetting the router are potential fixes for this issue.
If none of these troubleshooting tips fix the issue, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
- Cons mentioned:Android tv
Not good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not a good purchase/ The television keeps blinking out. The television keeps getting frozen The apps freeze. Not happy at all with these two televisions
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55H6570F and for taking the time to provide us with a feedback. We're so sorry that your television keeps blinking out and keeps freezing. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pick up at store wasn’t as convenient as I thought it would be
I would recommend this to a friendBad Power Boards! DO NOT BUY!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hisense TV went bad after 18 months. TV will turn itself off after a few minutes and eventually immediately. Red light will go to reflect Bad Power board. TV is useless. Hisense did nothing. DO NOT BUY!!!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hisense USA takes pride in providing a quality product and we apologize this product did not meet your standards. Thank you for your interest in Hisense USA and if you have any questions please give us a call at 1-888-935-8880.
- Cons mentioned:Android tv
Failed after 6 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first android tv and will be my last. As with most android devices, it is glitchy and buggy. The more apps you add the more slower it gets. The tv finally failed after 6 months as it is stuck in a boot loop where it hangs at the logo screen. I now have a hisense repair tech coming out next week to replace the power board and motherboard. I have a 5 year old elements tv and a 7 year old insignia tv with zero problems. Do not buy this tv.
No, I would not recommend this to a friend Good for cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase cost wise, but a little faulty at times.
I would recommend this to a friendThe Hisense - 55" TV works great.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first Hisense TV that I have bought, actually this was a replacement for a TV I bought from Best Buy three years ago. I haven't had any problem so far. Hopefully it will last longer than the three years I had from my other TV.
I would recommend this to a friendGreat Tv for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its great and all but having it connected wirelessly is a hassle sometimes as the connection is loss and this is after I made the update and before the update I never had that problem.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Felix, this is not what we expect to hear when it comes to our Televisions. We are sorry to hear that the unit is not working to your expectation and we would like to fix that. Please give us a call at 1-888-935-8880.
Aight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The high definition can be better and for some reason it doesn’t recognize my HDMI connection for my cable for a long duration of time. It gives me an error message “signal loss”.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the Hisense 55H6570F and for taking the time to provide us with a feedback We’re so sorry that you're experiencing a problems with the television not recognizing the HDMI connectivity, what you can do is perform a factory reset by going to settings>>device preferences>> factory reset. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Performance
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lags and freezes when you’re watching it, it also has trouble connecting to bluetooth. Di mot recommend it.
No, I would not recommend this to a friend