Customer Ratings & Reviews
- Model:
- 55H6570F
- SKU:
- 6378018
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 3.4 out of 5 stars
- Brightness
Rating 3.8 out of 5 stars
Customers are saying
Customers commend the 55" Class LED H6500F Series 4K UHD TV for its exceptional picture quality and reasonable price. Many users also appreciate the ease of setting up the TV, especially for mounting. The Android TV operating system is another praised feature, with customers expressing their preference for it over other television software. However, some users have experienced issues with the TV freezing or lagging, as well as the remote control not functioning well after a year of use.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Performance
HISENSE 55" TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HAVE NOT BEEN HAPPY WITH THE PERFORMANCE OF THIS TV. AM CURRENTLY LOOKING TO REPLACE IT.
I would recommend this to a friend Android TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this TV. Android TV is the best television software, in my opinion. It has ever app that you could need and if perfect for anyone who is interested in cord cutting. This is a great TV at a great price.
I would recommend this to a friendGreat Bargain!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV and purchased it at an excellent price. Although it doesn't have built-in Roku, I attached my Roku Stick and I am very happy with the other built-in features. I have no regrets!
I would recommend this to a friendTV was OK but I had to return it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not know that HiSense TVs had an issue with the remote not functioning. Remote would not function and I was told by HiSense Tech Support to just unplug the tv wait and then plug it back in, REALLY that's their solution. I returned it back to the store within and bought a Samsung, very happy now.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .KPFlorida, Hisense USA takes pride in providing a quality product and we apologize this product did not meet your standards. Please consider us for your future TV needs and if you have any questions please give us a call at 1-888-935-8880.
- Cons mentioned:Android tv
Waste of money even on sale!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is in my bedroom and not used very much mainly because of all the trouble with it. Total waste of money. It turns off when you are in the middle of watching it, have to unplug it to get it going again. Apps are really slow. Then freezes in the middle of your programs. Would return if I could. Don’t even think about buying it.
No, I would not recommend this to a friend - Cons mentioned:Android tv
Worked pretty well for a little over a year.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV now flashes dim and back to normal once it warms up. Only 15 months old.
No, I would not recommend this to a friend 4k on a budget
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit laggy with applications but that can be due to the app developers and not the tv itself. Overall it's a great tv for a low price.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Dflo95, glad to hear that you are happy with your purchase. There may be firmware updates available now or coming soon to correct any issue that you are having with the TV. If you have any questions give us a call at 1-888-935-8880.
Not Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy with this television. Maybe we didn't read the full details of the how to guide but I could not even find them in the box. The pamphlet that was with the boxed item gave no instructions on the remote nor did it give a guide for the TV. Maybe that was a slight error on the manufacturer although to avoid any other err's we exchanged it for a different brand which we are highly satisfied with.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 55H6570F. We're sorry to hear that you were not pleased with the unit and that you did not get all the documentations that should come with the unit. We apologize for this inconvenience. We're sorry to hear that you had to return the unit. We do hope you decide to choose Hisense again in the future.
If you have any questions please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
OK for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is OK, but sound sync not so good - audio does not line-up with video. Every now and then audio goes out and must reboot TV.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Sorry to hear about you issue with the H6500F, you may want to try a factory reset and see if that resolves the issue. If you need any help with your issue give us a call at 1-888-935-8880.
Horrible TV and worse customer service !
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AVOID THIS TV ! This TV has inconsistent picture quality, it is ok for sports but when watching a show that shows people faces , they come across pale and blotchy. This TV is not that smart, my google hub is sending the command to turn on , the but the TV won't turn on in sleep mode. It will turn off with the voice command through the nest hub, which when you consider the picture quality, is probably best. You can not turn off the HDR which entry level TV's should really not have. Yo can not reprogram ANY of the buttons on the remote. The TV does NOT have an Owners Manual that comes with it, and there is NOT one available from Hisense! So any questions about your TV you have to contact Hisense and we all know haw that is going to go! They can't even tell me what the colored buttons are specifically for . AVOID THIS TV !!!! I was sucked in by the Cheap price , and guess what I got ? A CHEAP TV ! For $50 more I could I have gotten a good TV like the LG I bought my son.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Larry I apologize about the experience you have had with your TV so far, A software update may resolve the issues you are having with the picture quality of the TV. Please give us a call at 1-888-935-8880.
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been freezing. Unable to get a response from Geek squad. May be taking it back
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Coco, Thank you for your interest in the Hisense 55H6570F and for taking the time to provide us with a feedback. We're so sorry that your television is freezing. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
It was a gift for grandchildren
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.because it was a gift I haven't seen it, but they seem to be satisfied with the product.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the Hisense 55H6570F and for taking the time to provide us with feedback. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Thank you for your interest in Hisense USA if you have any questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Great tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great tv at an excellent price! It is also very user friendly for people like me who are not tech savvy. Would recommend to others.
I would recommend this to a friendGood deal great TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is excellent the Curbside service was fast & easy . My order was even ready before the time expected . I’m very pleased
I would recommend this to a friendDecent entry level 4k
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is decent for the price. Slight lagging when playing 4K cinema through Xbox One X
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the 55H6570F. We are sorry to hear that you are having issues with the TV lagging. Please try setting the television to Game Mode or try doing to factory reset on the television. A factory reset can be done by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
my new smart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great service they found what I wanted right off and brought it to me and loaded it for me definitely recommend them to anyone
I would recommend this to a friendWant it to love it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems good quality but image was not 4k, I returned it to the store.
No, I would not recommend this to a friend- Cons mentioned:Android tv
TV is Poor Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems from the get go. Best Buy did not set it up properly. Comcast came and set it up. Still having problems. Cannot even turn it on. Changed batteries, ran tests. TV is a dud.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Asia, Thank you for your interest in the Hisense 55H6570F and for taking the time to provide us with a feedback. We're so sorry that you are experiencing the issue with the setting up the TV, and now its not even turning on. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
I love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I make sure I buy all my electronics at best buy its every thing I wanted and more my tv I bought on black friday
I would recommend this to a friendGreat Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best gift to give to myself for Christmas thanks Best Buy
I would recommend this to a friend