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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 302 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, price, easy setup, gaming capabilities, and sound of the 55" Class - LED - H8E Series - 2160p - Smart - 4K UHD TV with HDR. Some customers have experienced issues with the Netflix app, screen freezing, reliability, and internet connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 302 reviews
  • Rated 3 out of 5 stars

    55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works ok. Does not have the Hulu app and not able to get it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has all the features expected in a much more expensive TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Internet connection perfect.. good resolution.. smart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for our family room the kids really enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the office!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our new digital office and the team loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Birthday Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad loves his bday gift... Easy setup no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    has great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compare with 65" Hisense, the 55" have more functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price is really good tv and works perfects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great tv fpr anyoone good price!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn’t worked since i took it out of the box. Will turn on then shut off and if i can get it to turn on it randomly shuts off. TERRIBLE customer service with Hisense. Wish i would not have purchased. I would have returned if i would have taken it out of the book within the return period.......

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Please call us at 1-888-935-8880 so that we can assist you with your television. Hisense

  • Rated 2 out of 5 stars

    Not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not get the TV to connect to our soundbar. Even after hours with Geek Squad & Dish. The colors were never right. Returned. They were nice about it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Internet connectivity

    Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YouTube don’t work no more WiFi keep cutting off .

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Please message us on www.facebook.com/HisenseUSA/ and reference this review so we can better assist. Hisense

  • Rated 2 out of 5 stars

    Quality wasn't that good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to returned this tv because the picture quality is not so great.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for big spaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the size, but the image is not good at all on black picture.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Please call us at 1-888-935-8880 so that we can assist you with your television. Hisense

  • Rated 1 out of 5 stars

    Don't Get

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Freezes ALL the time. The remote never works. Have to unplug and re-plug in to make it work. The 'smart' part of it hardly works. Can never get the Netflix app to open. BAD BAD BAD

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Definitely stick with Roku for these price ranges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is not good. The crazy lady who is a rep for Hisense suckered me into buying this. Definitely regret it, the picture is sub-par, Roku have way better quality, and Roku's software blows this away.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      We're here to help if you need us at www.hisense-usa.com/support or by calling 1-888-935-8880. Hisense

  • Rated 1 out of 5 stars

    Good Monitor .. BAD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of crap TV, can't pick up wifi consistently from 20 feet away with wifi booster. Have to use my laptop connected to TV to watch Netflix or Youtube.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      That's unfortunate and not the type of experience we want for our customers! We're here to help if you need us at www.hisense-usa.com/support or by calling 1-888-935-8880. Hisense

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst TV I ever purchased, I have to turn the unit off and on to get the remote to switch inputs. One star is too generous

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not work. We had to return. It was defective; screen issue. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it. The picture quality was horrendous. Worst TV I have ever owned.

    No, I would not recommend this to a friend