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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 570 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 55" Class - LED - R7 Series - 2160p - Smart - 4K UHD TV with HDR - Roku TV for its excellent picture quality and affordable price. Many customers rave about the picture quality, while others appreciate how easy it is to set up. The TV also comes with smart TV capabilities, which is a plus for many customers. However, some customers have complained about the small remote control and a few have experienced reliability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 570 reviews
  • Rated 5 out of 5 stars

    On sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale it really was a steal. Smart tv features are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but I wish the remote also had YouTube as a built in App

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    galaxy watch is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think I needed this watch, but now I cant live without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great size tv for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never bought this brand but hoping it is a good one from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv for the price. great customer service. would buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not a bad tv I’m just use to lg and Samsung picture quality u exchanged mine for an lg. I also have floor to ceiling windows so the glare was harsh. But for 55 inches you can’t beat it. Sometimes it did hesitate When switching apps but I think all Rokus do that.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Leilani, Thank you for your interest in the Hisense 55R7E and for taking the time to provide us with a feedback. We’re so sorry that your picture quality is not what is expected. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Please perform a factory reset to see if this can resolve the issue you are facing with the television. You can go to settings>>system>>advance system settings>>factory reset>>factory reset everything. If this doesn’t resolve the picture quality, please feel free to contact our customer support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team Hisense

  • Rated 5 out of 5 stars

    Great value for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. I would purchase this product again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and Priced well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what you need for using Hulu, Netflix and etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my covered outdoor patio Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense - 55" Class - LED - R7 Series - 2160p - Sm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price ,features, internet, and look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints great tv great price easy delivery !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and the best feature is the roku remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming tv. Great price and good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would Recommend this TV. Good size for a living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice roku

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    built in feature works well and speaker quality is okay

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    network switches

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the store should carry more supply on network switches a hot commodity .....best buy comes up short in this area for me .You guys got the but i get let 5 out of 10 when i go for a network switch especially nether metal switch casing which is the best

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the Hisense 55R7E and for taking the time to provide us with a feedback. We’re so sorry that you're experiencing internet connectivity issues. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do. Please perform a factory reset by going to settings>>system>>advance system>>factory reset>> factory reset everything. If this does not resolve the issue, , please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team Hisense

  • Rated 5 out of 5 stars

    Works and looks great.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale. Perfect for what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we no complaints great price and product!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to beat the value for the money with this tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard time getting it conked with the cable box

    I would recommend this to a friend