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Customer Ratings & Reviews

Your price for this item is $65.99
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The comparable value price is $329.99

Customer reviews

Rating 4.5 out of 5 stars with 570 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 55" Class - LED - R7 Series - 2160p - Smart - 4K UHD TV with HDR - Roku TV for its excellent picture quality and affordable price. Many customers rave about the picture quality, while others appreciate how easy it is to set up. The TV also comes with smart TV capabilities, which is a plus for many customers. However, some customers have complained about the small remote control and a few have experienced reliability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 570 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Lovely TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my old tv wouldn't turn on, I went through both Walmart and Best Buy looking for a new one. I ended up getting the Best Buy because the clerks there were able to explain any questions I had and the price was phenomenal. Little over a month later, no regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has great picture quality and has many features. It has ROKU built in which includes many smart TV apps. You can connect it to your internet wirelessly or with Ethernet cable. The remote is simple and easy to use. You can also download the ROKU app on your smart phone and control the smart apps and TV with your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Roku

    Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for the low price and built in Roku. I’ve been using it for almost a year. As far as the picture quality it is mediocre but acceptable. I liked the feature of connecting a usb memory stick for a built in antenna tv dvr, allowing you to pause or rewind any channel that is tuned in. But unfortunately that feature doesn’t always work correctly. Probably because of the tuner. The Roku works as well as the additional stand alone units I own prior to the tv. The antenna tv tuner is the worst part of the tv. I have a antenna in my attic, a signal booster, as well as four other TVs hooked up to the antenna. This tv is the only one out of five that constantly looses its signal and “blips” even though it displays ample signal strength. Obviously it makes it hard to watch antenna tv. I would recommend this tv for use in a extra bedroom, basement, or kids area. But not as a main tv.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Thank you for your interest in the 55R7E. We sincerely apologize for the great inconvenience this has caused you with the TV not losing antenna signal and also blips. Please perform a factory reset on the unit, To perform a factory reset, navigate to Settings > System > Advanced system settings > Factory reset, and then highlight Factory reset everything. Read the information on the screen to make sure you understand what this reset operation does. To proceed with the full factory reset, use the on-screen number pad to enter the code displayed on the screen, and then select OK to proceed. When the factory reset operation completes, the TV restarts and displays the first Guided Setup screen. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
      Thanks Again,

      We look forward to hearing from you!

      Harley with the Hisense Support Team Hisense

  • Pros mentioned:
    Roku

    Rated 5 out of 5 stars

    Great buy for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect tv for someone on a budget or just need to cover a wall and dont care about high quality. This went in to my second living room that my kids take over when there here e/o weekend. It serves all purposes like movies, games or apps as its a smart tv (hulu,prime,youtube, pandora etc) cant go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not only looking for picture quality. In fact, being cable less was the most important feature for me. The TV has Roku TV in it with all those channels that you can choose to install or not. Super easy to setup!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV for the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with everything I review, price was a consideration in rating this. We got this for under $300 and have had no problems with it. I like that Roku comes built-in, as we are cord cutters and use Hulu, Netflix, Prime, Etc quite a bit. No problems streaming and the image quality is actually quite good. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is so good, we did not realize till day 3 that our we did not connect our external soundbar. The picture is nice and crisp. The only problem we had, we could not get our cable to work correctly for the 1st week. It was a bit confusing configuring the cable, soundbar, and cd player once the tv was up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV not only has a built in Roku, but is clear and sharp as crystal. I love the customizable home screen option and find the sound quality to be better than my previous TV (which was a toshiba). This TV is perfect to play Dark Souls and Ultimate Smash Bros on.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is nice and picture quality is great. Only issue is had is the remote seemed to not be as responsive after only two weeks. Maybe the batteries but batteries should be good. Unit was easy to unpack and mount. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality for most users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv because of price and size. I wanted something big to watch movies on as i miss going to the cinema. It works great. Added a sound bar and base and im all set. Just looking for a popcorn machine and someone to yell in my ear at random times and then i all set.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    No Buttons, Remote-Only

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't realize what a pain that was. It looks good and works fine, but compared to other TVs where you can just press a button to turn it on, and it starts up on whatever video, with this one there are NO buttons. So you have to use a remote every time, after two months, the batteries are already dying, so I've got years of battery annoyances ahead of me, and rather than starting with whatever video you left off on, you have to pick one every single time. Small things for a TV you use multiple times a day get annoying fast. They don't mention this anywhere in here, so you could avoid that by not buying this at all.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Nick, Thank you for your interest in the 55R7E. We're sorry to hear that your remote is burning through batteries fast and that you have to constantly select the desired input. You should not be having issues with the batteries dying. Not to worry we will be more than happy to assist with having both issues resolved. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.

      We look forward to hearing from you!

      Harley with the Hisense Support Team Hisense

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s simple, easy to use and the picture looks great. I had my reservations about buying this tv because I didn’t recognize the brand but it hasn’t disappointed me yet. Don’t hesitate to buy this if you need an affordable tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a month since we got this TV and we love it! The picture quality is amazing, the apps you can get are a great selection. Even the sound. We always have the volume around the numbers 21 and 22 and it gets pretty loud at that volume. I would totally buy this TV again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is excellent! Replaced my 5 year old Sony Bravia with this and would say sound is way better! The picture is more crisp too for obvious reasons. Only had for about a month or two now, so hopefully it will last!

    I would recommend this to a friend
  • Pros mentioned:
    Roku

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have made the decision to purchase this excellent TV to get me connected to several streaming services and cancel cable allowing me to save about $120 a month while enjoying high qualitybTV along with all my favorites.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Lots of features for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the budget 4k TV to use for video gaming. The first thing I didn't like was it needed to be activated before being used. With that said it was a fairly simple process just wanted some personal info. Next I noted the picture was lack luster and needed some tweaking even in a low lit room. There was glare apparent coming from a overhead light. After trying to make the picture look good I noted a lot of lag using it as a computer gaming monitor (not so happy with this) the detail was good but the picture well was not color with factory settings was washed out. Better after jacking the contrast and lowering the brightness but still lack luster. Never tried the apps on it so good luck with that. The best thing a out this TV is the price its no wonder.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hisense USA apologizes about your experience with the 55R7E so far, Just as an account needs to be created for an Android television Roku requires the same. When it comes to PC gaming, the Picture quality can be adjusted in the control panel of the graphics card as we as refresh rate. Enabling Game Mode on the TV will also assist with providing a lower latency picture. Thank you for your interest in Hisense USA if you have any other questions please give us a call at 1-888-935-8880. Hisense

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like both the price point and the features of this TV. The picture quality is very good and the built in Roku Browser is easy to navigate. A surprise was the sound quality. I don't need a sound bar with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing quality for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have another ROKU tv along with a Samsung TV. My 2 Roku TVs are by far the best. I have never had any issues with them and they are at an unbeatable price. I love that there are so many options when it comes to apps as well. You won’t regret this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a 40 inch family room TV. While I looked at the Samsung,this tv had an equal picture quality for a fraction of the coat. If you can get over it not being a big US name brand you will love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great clear images

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pretty new to this brand but I dicided to give a try and so far ain't disappointed at all. It has a great image quality plus is a roku which allow you to do a lot things on your TV from web browsing to streaming

    I would recommend this to a friend