Customer Ratings & Reviews
- Model:
- 55QD6QF
- SKU:
- 12376946
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
to a friend
I do not recommend this tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. We returned the tv for a refund. The tv would would not allow me access to adjust color or contrast. The store didn’t know how to fix it. Positive side is the store gave us a full refund including taxes paid.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Olliepop, thank you for choosing the Hisense 55QD6QF and for sharing your feedback with us. We are truly sorry to hear that the TV was not allowing you to adjust the color or contrast. We hope you choose Hisense again in the future, and if you do, we are here to help you. Thanks again, Harley with Hisense Support.
Hisense Fire tv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do Not purchase this crap! Sound goes out, tv goes black and now has black spots that they will not cover!! Warranty from Hisense and Best Buy-useless! They lie and say it's not covered-Donot buy from Best Buy!! Membership also a joke!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Crooks, Thank you for choosing the Hisense 55QD6QF and for sharing your feedback with us. We are truly sorry to hear that the TV has no audio and black spots appear on the screen. We hope you choose Hisense again in the future, and if you do, we are here to help you. Thanks again, Harley with Hisense Support.
Better options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv would not turn off. You turn off and it would turn back on again. Had to return
No, I would not recommend this to a friendRating Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV, however sometimes have issues with it.
I would recommend this to a friendDisappointing Experience – Gift Ruined
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, this was one of the worst shopping experiences I’ve had. I purchased a TV as a gift and everything went wrong: • The delivery had to be rescheduled — the TV was only delivered on the second attempt. • I specifically requested a gift message to be included — there was none. • Customer service promised a bonus for the inconvenience, but it’s been over two weeks and I still haven’t received anything. I’m very disappointed with the lack of care and follow-through. I expected better service from Best Buy, especially when purchasing a gift.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for choosing the Hisense 55QD6QF and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved in store delivery, we deeply regret that this situation did not meet your expectations. We kindly suggest reaching out to BestBuy to initiate a resolution process. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Tv performance issues - Freezing and Lagging
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TV for 45 days, and it's been really frustrating. It freezes frequently and lags when opening apps. Unfortunately, the return period has expired, and I'm not sure how to resolve the issue. Given the performance, I wouldn't recommend this model .
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi PraneethV, Thank you for choosing the Hisense 55QD6QF and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Clunky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this tv for about two months now and I’ll start by saying I wanted to love it. But it just became clunky and slow. I’m not sure if it’s the Fire TV interface or the TV itself or whatever.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Cviddy16, Thank you for the review on the Hisense 55QD6QF and for sharing your feedback. We are truly sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Junk product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this TV for no more than two months and it's already glitching on me and the remote no longer works. Purchased from Best Buy and the return period is only 14 days. Will never purchase a Hisense product again.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi MarshaL, Thank you for choosing the Hisense 55QD6QF and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Geek Squad Protection Renewal request
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My best buy Geek Squad has been canceled by mistake after taken it. And now,best buy is not able to renew it though it is still under my timeperiod under renewal. Please help me out if my geek squad protection can renew again
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi SumitS, Thank you for choosing the Hisense 55QD6QF and for sharing your feedback with us. Please contact BestBuy for assistance with your geek squad protection renewal. Thanks again, Harley with the Hisense Support Team.
Great price point TV
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first QLED tv so I was pretty excited to receive this. It arrived and was packaged well. The TV is definitely light at a little over 21 pounds. That helped me mount the TV with very little help from my wife. At the start, I didn't really notice a big difference until a walked to the other room to help my son who I was playing a game with on a separate tv. This QLED is a little brighter with more vivid colors. I had no issues loading up our Prime, Netflix, or Disney accounts which was great. We did have to an update before we started but no issues. The TV has 3 HDMI slots and 1 composite video slot. It also has a network cable hookup for direct access to the net. It has 2 USB-A ports and I optical port as well. It also offers wifi connectivity as well which I had no issue connecting to as well. My only real concerns were that is doesn't have a fast refresh rate. It has a 60HZ refresh rate...which I didn't pay attention to when it was ordered, but 120 would have been better. It shouldn't effect my normal stuff, but as a gamers it might affect fast paced games. If you spend more money you will get a better tv...but this is a decent tv for a good price.
I would recommend this to a friendDo not buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv description specifically says backlit. It is an edge lit tv.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi DylanC, Thank you for choosing the Hisense 55QD6QF and for sharing your feedback with us. The TV is Direct Lit. It uses LEDs positioned behind the entire screen. If you have any questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Flicker/Big Screen Wave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the tv its just been 5 days and the screen go flickering and Had Big waves on screen when watching but gone after 4 Restart on the tv.Return on process
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Kres, Thank you for choosing the Hisense 55QD6QF and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Hisense is junk.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk tv. Worked for 6 weeks and quit. Hisense came up with some excuse why not to stand behind it. Stay away from this tv and the Hisense brand all together. Unethical company and very unprofessional.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello EricW, Thank you for choosing the Hisense 55QD6QF and for sharing your feedback with us. We are so sorry to hear about your experience. Your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged and frustrating because it was suppose to be brand now
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi NicoleL, Thank you for choosing the Hisense 55QD6QF and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. We kindly suggest reaching out to BestBuy to initiate a resolution process. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Do not Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return twice. Started to have issues with image in less than two weeks of installation. Do not buy!!!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for choosing the Hisense 55QD6QF and for sharing your feedback with us. We are sorry about your experience but glad to hear that you were able to return your units. If you ever consider Hisense again in the future, we’d love the opportunity to deliver the full experience you were hoping for—this time, with everything working as expected. Thanks again, Harley with the Hisense Support Team.
Sound problems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv sound is making a lard sound rattle noise. Only been 16 days going to return it today didn’t last.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Luis, Thank you for choosing the Hisense 55QD6QF and for sharing your feedback with us. We are so sorry to hear about your experience. Your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
review of Hisense
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item as there was white in the middle of the screen, and it was defective.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for choosing the Hisense 55QD6QF. We are sorry about your experience but glad to hear that you were able to return the unit. If you ever consider Hisense again in the future, we’d love the opportunity to deliver the full experience you were hoping for—this time, with everything working as expected. Thanks again, Harley with the Hisense Support Team.
Facing Display colour issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Colour changes - Bright display changes to dull in sometime when we watch TV.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Ruchi, Thank you for choosing the Hisense 55QD6QF and for sharing your feedback with us. We are so sorry to hear about your experience. Your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Don’t buy Hisense Fire TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second day I turned it on the screen went neon green. Will be returning it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello DeborahS, Thank you for choosing the Hisense 55QD6QF and for sharing your feedback with us. We are so sorry to hear about your experience. Please be assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Full Featured Plus Value
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Hisense 55 inch tv is really impressive. Ignoring the price, this is a full featured tv. It has a QLED 4k panel that gets impressively bright. It supports HDR in all of the formats - HDR 10, HDR 10+, HLG, and Dolby Vision. It also supports Dolby Atmos audio and has 4k upscaling that worked really well. Knowing the price, this is an incredibly impressive tv. That is right, Dolby Vision and Dolby Atmos at this price is really unbelievable. The picture is bright and clear and off angle viewing is also really good. There is a bit of glare, but not more noticeable than other TVs in the same bright room. The speakers sound good, but I would use it with a soundbar for a better experience (this is with almost all TVs). The FireTV operating system may take some time to get used to, and it can feel a bit sluggish at times. However, the setup process is easy, and once content is playing, things are smooth. The voice-activated remote is a neat feature that allows you to control smart home devices using the TV. You can even use AirPlay with it and that worked really well. While all of that works well, I prefer to use it with an Apple TV and it works flawlessly with that. The combination of features and value make this a must see.
I would recommend this to a friend