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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 168 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the 55" Class S7 Series CanvasTV, particularly praising its picture quality for the price. The included wall mount is well-received, and users appreciate the art mode and glare reduction capabilities. Many also find the TV aesthetically pleasing, noting its resemblance to a painting, and appreciate the ease of installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 168 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Mostly good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the TV is good. The pros are great picture and the Matt screen with artwork on it is great to look at! The super thin design and included mounting bracket is what sold me and they work great. The cons are: the dimensions advertised are at best misleading and at worst outright wrong, which creates big issues in the remodel I was doing for a neighbor with this TV as a built in. The remote setup and menus in general feel awkward and somewhat unlike other TVs I have set up. Sound is bad, but I wasn’t expecting good sound so I don’t take away rating for that.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Artwork mode fooled the AI!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hisense Canvas TV 55” (2024) is a great option for those of us looking for a frame type tv. The artwork mode is so good that when I looked for a pic in my phone’s photo library using the search field prompt “painting” the 2nd upload is what came up! Type in television and the first uploaded photo came up. The magnetic frame aesthetic in teak with the included flush wall mount help complete the illusion that you’re looking at artwork instead of a TV. The screen’s matte finish goes great with the free digital artwork Hisense furnishes with the purchase of your TV. NO SUBSCRIPTION FEES unlike the Samsung Frame TVs requires for their artwork access. The instillation went smoothly and if you have experience hanging TVs this should be no sweat for you. One thing to keep in mind is that the power cable and any subsequent cable connections like HDMI for instance will need to be recessed to maintain the flushed mount. This is important if you want the ability to toggle between flatscreen TV and a painting hanging on the wall. If the TV isn’t flush against the wall then you might as well save some money and get a normal flat screen. I went from an 85” Samsung TV that’s about 6 years old to the Hisense Canvas 55”. Bigger isn’t always better and the 55” fits nicely over the fireplace. We live in southern Florida and won’t be using the fireplace for anything other than candles unless something crazy happens so the TV won’t be exposed to excessive heat. All in all, I’m loving the Canvas TV! We have gotten many compliments on the TV and on the paintings while in artwork mode. The Google powered interface is easy to use and very intuitive. It also pairs easily with Amazon Echo for voice commands when you’re away from the remote control. The picture is vibrant and beautiful when I’m looking at a Van Gogh or just watching Netflix. Finally the Hisense Canvas is less expensive than the Samsung Frame and doesn’t have that bulking connector box to deal with. PS: I bought from Best Buy, delivered, and installed the Canvas tv 100% by myself.

    I would recommend this to a friend
  • Pros mentioned:
    Wall mount

    Rated 5 out of 5 stars

    Exactly what I was looking for. Very Cool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting since the day this product was announced to purchase it as I have been thinking about getting Samsungs competing product, but hate the fact you have to subscribe to get more art and the fact it was pretty spendy for what you get. I have had Hisense before and am a fan so the very first day the 55 went on sale I purchased it. It was delivered a few days later and I got it on the wall. The 55 was the biggest I could fit flush against my wall and we are downsizing from a 65 so I was a little worried it would look too small. I am pleased with the size and even more please at the anti glare screen. We have huge windows behind the tv and have been fighting glare for years. As you can see in the pictures, glare is non existant, if it wasnt as cool looking as it is, the anti glare is worth it on its own. The art is stunning and the google tv is a good smart system, I havent used it yet on this tv as I just got it hung, but I have experience with it and like it. There are some drawbacks on the installation. All of the cables are routed out of the bottom of the tv, why would they design this so the cables could be visible when that defeats the purpose of it looking like art? There is a small indentation in the back of the tv deep enough for the cables to fit without pushing the tv forward, I have a recessed box for my power and HDMI cable, but I had to lift the tv so that some of that recessed part of the tv overlapped the recessed box in my wall. this cause me to have to raise the tv a bit more than I wanted. If you are planning to have the cables hidden, it is imperative you have a recessed are for power and connections or you can kiss the flush mounting good bye. Even with the recessed, trying to get the cables to sit right took me and my daughter with small hands to get behind there and route the cables. As you can see in the photos, it is perfectly flush. You can set the arework to rotate every 5, 10, 60 min etc or sit on the same one until you choose he next one. You can tell it how long to wait before going to sleep if no one is in the room, you can set do not disturb times where it will not come on if someone is detected. Its a cool product and I am glad I waited for the Hisense.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Stunning Art

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Tv and piece of art!! I absolutely love the look of this television on the wall. It is stunning . Tons of great features I am still learning about like playing music in art mode. I love how beautiful it looks in the frame without ruining the aesthetic of my living room. Many people think it is art until you tell them otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV, super thin and clarity is awesome. The art feature is cool, and gets a lot of compliments.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame TV for Wine/Bourbon Room

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease to hang and picture quality for the money. I hung this is my wine/bourbon room to watch sporting events while entertaining, yet when not in use looks like a piece of art. Great value

    I would recommend this to a friend
  • Pros mentioned:
    Wall mount

    Rated 5 out of 5 stars

    Impressed that I purchased a second unit.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for my study, and it fools everyone as art. TV is matted and adding a border help. It does well as a TV and Google TV application is a winner. We were so impressed I convinced my wife to add one in the master bedroom...yes! She is incorporating it with other art. Please note it does come with wall hanging bracket and a wide frame that bring more realism as art. Overall very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hisense Canvas 55"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hisense Canvas was easy to install using the wall mount. The picture is great. The sound is surprisingly much better than I expected from such a thin TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Spectacular!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift to myself and have loved it from the minute it was mounted! Great picture! Ease of setup! The bonus is the included frame! Buy of the year for our household!

    I would recommend this to a friend
  • Pros mentioned:
    Glare reduction

    Rated 5 out of 5 stars

    Great TV, great picture, no glare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been what I was expecting. Great product. The software updates continue to make it a better product. No reflective so the glare that used to be on my TV is now gone. Also motion sensing so the artwork will auto-turn off if no one is in the room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv and user interface!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! We bought more so for decoration and ended up using this tv more than any other set in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Bedroom TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, easy wall mount. Great sound as well. Bought the white frame and it was delivered in 2 days.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great compromise for those who don't want a TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, great picture quality, and it's thin! I like how dim the screen can become while in art mode and that it comes with a frame of of the box. The sound quality is better than expected, although I'm still using a soundbar. It's also nice to have the TV higher up the wall so that my dog can't sneeze on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sweet TV Buuuut

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Canvas TV Frame was primarily designed to be hung on the wall. My sole purpose was to use the TV stand. This is an awesome Canvas TV, the free art included is fantastic and all the art and other features are a plus down to having everything on the remote. The remote is another plus the lighting is a remote dream in the dark and the space on the end of the remote is perfect for gripping. The remote color is a piece of artwork. I missed having this TV and I only had it for a week. The frame is another plus included. Now the black TV stands are nice they lift the height of the TV and it looks good. So, the black stands don't look good against the teak frame my design opinion. The stands need to be different colors or platinum to complement the different frames' colors. Buuuut I had to return it I could not get past the lack of picture quality. So, I returned it for the Samsung. And by far the Hisense outperformed Samsung but not the picture clarity and quality that was my deal breaker. This was my first Hisense and I was very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It is amazing!!! Great pictures and I love walking into the room with a work of art

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this tv. If you’re looking for a statement piece that appears like a painting then this is the tv. Easy setup and easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv frame sits beautifully on my it’s always been an excellent conversation starter in my living room the picture quality is also amazing I love this tv it looks like art

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Le

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice picture quality, come with a hang bracket and frame

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would purchase again. Even shuts off automatically and frame pops up when you walk by it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the TV I have been waiting for. I was waiting for samsung to drop their prices on the frame tv but fortunately I found this elegant and smart Hisense. It is google Tv and comes with the frames. No subscriptions to have beautiful pictures.

    I would recommend this to a friend
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