Customer Ratings & Reviews
- Model:
- 55U6G
- SKU:
- 6455171
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers value the excellent picture quality, vibrant colors, and ease of use of the 55" Class U6G Series Quantum ULED 4K UHD Smart Android TV, frequently praising its performance for the price. However, some users expressed concerns regarding the remote control's functionality and the limitations of the viewing angle. The HDR and Dolby Vision features also received positive feedback. While some reported issues with reliability and the interface, the overall sentiment leans towards positive.
This summary was generated by AI based on customer reviews.
Satisfied
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleasantly surprised. I’ve always been a name brand person but was encouraged to try it by a BestBuy employee and he was right. It’s a good buy for the money.
I would recommend this to a friendHisense TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely no complaints about this Tv. Purchased for the living room and the size is perfect! Was hesitant to buy this brand but I’m very pleased with my purchase
I would recommend this to a friendgreat tv for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall great tv for the price. ui for smart tv is a little clunky but once you’re watching it’s fine.
I would recommend this to a friendluv it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i use this in the spare living room for game nights. football been great to watch on it and people are always surprise by what brand it is
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great budget television. Does not have all the bells and whistles of higher end brands, but just fine for casual use. No HDR, but that’s ok for the price point.
I would recommend this to a friendLooks great but the motion blur is bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the tv is great. My only gripe would be the motion smoothing. With it enabled it dims the tv to the point that you cant see. And with it off the motion blur on apps makes me dizzy. These new tvs really need to go back to being able to select the resolution and refresh rate instead of guessing it.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, thank you for your interest in the Hisense 55U6G and for taking the time to provide us with feedback. We do appreciate the review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please ensure your TV is updated to the latest firmware version (L0721) by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Good t.v frustrating settings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the t.v but it was i nightmare trying to figure out hdr settings for xbox. Be prepared lol
I would recommend this to a friendARC Audio is broken on this model
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ARC audio functionality (audio from TV to a soundbar/receiver) stopped working after the first time the TV OS updated. I was able to restore ARC temporarily by resetting the TV to factory settings but doing so forces a re-setup of all settings and re-authorizing every single streaming app, which can take over an hour each time. Hisense replaced the TV's mainboard (the electronics that operate the TV), but ARC immediately stopped working again when the TV updated. Hisense support has been stringing me along and now wants to re-replace the mainboard again even though this is obviously a design/engineering flaw. I purchased Best Buy Geek Squad protection for this TV, but Best Buy won't do anything about this until after the warranty expires so I just have to live with a television that is severely crippled. Very frustrating experience that doesn't reflect well on either of these companies.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi RedJ, thank you for purchasing the Hisense 55U6G and for taking the time to provide us with a feedback. We're so sorry that ARC stopped working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Great TV.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for a great price. I have tried other brands and this tops them hands down with respect to audio, video and interface.
I would recommend this to a friendThe greatest TV bargain!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was torn between the H6 and the H8. In the end I could not justify the price difference. In my opinion this is the most bang for the buck of any TV.
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a gift for Christmas but they love there tv it has a lot of features they were looking for
I would recommend this to a friend- Pros mentioned:Picture quality
Panel issues, no refund
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A couple of days after the very short 15-day return period we noticed a vertical, discolored bar that is now impossible to ignore. Was not able to return to the store and was directed to Hisense support who were supposed to have gotten back to us and have not. It doesn't sound like we are going to be able get a refund for this and may be stuck with a replacement that might end up having the same problem if they ever get back to us. Was hoping to take advantage of a labor day deal to get a more reliable TV to replace it with. Besides this issue the picture quality is decent. Sound quality is not great but a sound bar would fix that.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, thank you for your interest in the Hisense 55U6G and for taking the time to provide us with feedback. We are sorry to hear that your unit is displaying a vertical bar on the screen. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you; make sure you mention this review that you left on BestBuy. Thanks again, Harley with the Hisense Support Team.
What a surprise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is the best. I wasn't sure about it but the salesperson said it was excellent tv. Im glad i took his word. Im very satisfied.
I would recommend this to a friendGreat purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 months in, works perfectly, huge upgrade over our last TV. Don't fall for the Samsung premium price. Just as good as any Samsung version.
I would recommend this to a friendHisense
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I can’t really complain, I just got it and so far so good things are ok
I would recommend this to a friend- Pros mentioned:Picture quality
Good luck trying to get an app to work on this TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As the title points it out it is almost impossible to get an app to work on this TV. Netflix and Hulu do work but for any other app, it is easier to cast from my computer. Image quality and audio are good enough for the price, did not expect anything more for that.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello DSP87, thank you for purchasing the Hisense 55U6G and for taking the time to provide us with feedback. We're so sorry to hear that you are experiencing issues using the TV apps. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Good Budget Upgrade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade to bedroom TV. No more crying about apps!
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Tv you can use the google play Store like it advertise and you can play small games on it too would recommend.
I would recommend this to a friendhad it for a month but still works and looks nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't feel about a month hasn't broke and looks pretty nice but like I said I only had it for a month so mileage may vary
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good tv in terms of quality and price, I recommend.
I would recommend this to a friend