Customer Ratings & Reviews
- Model:
- 55U6G
- SKU:
- 6455171
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers value the excellent picture quality, vibrant colors, and ease of use of the 55" Class U6G Series Quantum ULED 4K UHD Smart Android TV, frequently praising its performance for the price. However, some users expressed concerns regarding the remote control's functionality and the limitations of the viewing angle. The HDR and Dolby Vision features also received positive feedback. While some reported issues with reliability and the interface, the overall sentiment leans towards positive.
This summary was generated by AI based on customer reviews.
Tv review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok for the size price and picture could've been Better in Price.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for purchasing a Hisense 55U6G and for taking the time to provide us with feedback. We appreciate your feedback and review has this helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. If you need technical support, feel free to give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Regret my purchase.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with this TV. The Hulu app works 30% of the time. It won't let me select a user and enter the app. I have to go into my phone and cast what I want to watch to the TV. Super sluggish otherwise. Wish I'd gone with another TV.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Mike, thank you for purchasing the Hisense 55U6G and for taking the time to provide us with this feedback. We are so sorry to hear that your TV is slow. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Viewing angle
Terrible viewing angle.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv isn’t great at all. The amount the image degrades when view from even the slights off angle in ANY direction is atrocious. It’s 2022. Get it together.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Chris, thank you for purchasing the Hisense 55U6G and for taking the time to provide us with feedback. We're sorry to hear that you are not pleased with the viewing angle. The unit has a VA panel that performs well both in dark and bright rooms as it displays deep blacks for a great dark room viewing experience, and even in bright rooms. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Reliability
Broken after just over a year....
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken after just over a year....really disappointing. It was being buggy even before it completely broke and now I can't do anything about it.
No, I would not recommend this to a friend - Cons mentioned:Reliability
TRASH
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Year and a half later, black screen and did 100 resets will not come back to life. Can hear it , but no picture.....J U N K
No, I would not recommend this to a friend You get what you pay for
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product had a couple dead pixels right out of the box and a uniformity test showed the screen had some bad quality control issues. I returned it and would suggest looking at something else
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello MrPhono, thank you for purchasing the Hisense 55U6G and for taking the time to provide us with this feedback. We're so sorry to hear that your tv had dead pixels, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
Beware of Hisense purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this unit on Feb 11 of this year. Since then I have had to call a technician for repairs. The unit does not power on or off with the remote. The only way to turn it off is to unplug it. I reached out to the Hisense company and was disconnected from the call when a question was asked of the agent. Poor quality, poor customer service, poor work ethnic. Hisense does not stand behind their products. My advice would be to STAY AWAY FROM THEIR PRODUCTS!!!!!!!!!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 55U6G and for taking the time to provide us with this feedback. We're sorry to hear that your TV is not powering on or off with the remote. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Think twice and then think again!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My return period just ended and literally days later the screen went black. I call Best Buy and too bad, so sad is what they had to say. I cannot believe a TV that was hardly used did this. Wow, just WOW is all I have to say right now…RUN from this television!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello MicheleAnn, thank you for purchasing the Hisense 55U6G and for taking the time to provide us with feedback. We're so sorry to hear that your unit is displaying a black screen. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Not a great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall for the price I guess it's an ok tv. It just didn't have much better quality than my older tv so I took it back...sorry Hisense but need to do better...
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, thank you for your interest in the Hisense 55U6G and for taking the time to provide us with feedback. We are sorry to hear that you were unsatisfied with the TV quality, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
Poor picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned snd got a TCL series 5. Not a sharp picture. Lacks brightness and color. Needs a better sound also. HDR looked washed out and lacked contrast and sharpness.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Daniel, Thank you for your interest in the Hisense 55U6G and for taking the time to provide us with this feedback. We're sorry to hear that you were unhappy with the picture and sound which resulted in you returning the unit. We do appreciate the feedback and review. This helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
Not great.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We returned this tv. The picture felt harsh and glaring and the sound was ok. But the colors felt loud and unreal.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JenM, thank you for purchasing the Hisense 55U6G and for taking the time to provide us with this feedback. We're sorry to hear that are not satisfied with the picture quality, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
Frustrating and Slow
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping for a streamlined, efficient performance from this Android TV. Instead, it lags throughout the menu interface, and is just generally frustrating to use. The television was not particularly expensive, but I’ve used Roku and Fire TVs in the same price range that just completely outperform this dog. I, unfortunately, cannot recommend this television to anyone. Keep looking.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi John, Thank you for purchasing the Hisense 55U6G and for taking the time to provide us with a feedback. We are sorry to hear that TV is lagging. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Reliability
Hisense tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it it was working fine and then out of nowhere it stopped working do not recommend this item
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for purchasing a Hisense 55U6G and for taking the time to provide us with feedback. We're so sorry that your TV stopped working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Constant Technical Issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has to be reset multiple times before the screen corrects itself and constantly gets stuck on the reboot screen and randomly shuts off in the middle of viewing. Ofcourse the return window at Best Buy has passed and their is seemingly not resolve identified online or through Hisense support. And unfortunately this is a common issue identified with this brand.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Fab5, thank you for purchasing the Hisense 55U6G and for taking the time to provide us with feedback. We're sorry to hear that you are having issues with your unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Not a good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that it uses the same manufacturer and parts used by Samsung. Butvit is a disappointment
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Jalal, thank you for purchasing the Hisense 55U6G and for taking the time to provide us with feedback. We're sorry to hear that you were unhappy with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Shaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not see the specific Quantum HD features for the price. Should have gotten the Samsung model instead
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Shaw, thank you for purchasing the Hisense 55U6G and for taking the time to provide us with feedback. We are sorry to hear you are unhappy with the TV picture. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i am considering returning this TV! the voice sound in low and muffled, difficult to hear!!.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, thank you for purchasing the Hisense 55U6G and for taking the time to provide us with feedback. We're so sorry to hear that you are unhappy with the sound. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please select a different sound mode or toggle with the sound settings to get the desired quality. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Poo poo TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv will say i am connected to the internet with no internet access. But will still allow me to watch netflix. No other apps work tho not even the updates. Ive had this problem since i got this TV DONT WASTE YOUR MONEY!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friend- Pros mentioned:Hdr
Pound for Pound Champ
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third HiSense TV and I haven't found anything that comes as close to the pound for pound champ of TV's. HiSense put so much in a package that doesn't dent the wallet. While it does come with Android TV built in, I still use my own streaming devices. The built-in Android TV was pretty snappy in the little bit I tested it, but there's no need given my main devices are better performers. But, if you don't wanna spend another $200 on a high end Android TV, the HiSense does remarkably well. I can't really say why, but this new HiSense is actually upscaling 1080p content far better than my older model. Maybe it's coincidence that Amazon, Netflix, etc are all using higher bitrate on 1080p content but it sure as heck can pass as 4k. Of course 4k content looks great as well as HDR content. The one thing I did was use the CalMan calibration to get the colors right. Out the box I think it was too yellow or too cool - I can't remeber exactly since it's been a while since I ran the calibrtions, but it was definitly not right. After tweaking, I had a beautiful picture. Everything about the UG6 is a big improvement over my old H8F, and as much as I love the old TV, that's saying a lot. The UG6 is worth the upgrade if you're on the fence. I really wanted a bigger TV on my next upgrade, but the space is limited to a max of 55 inches without throwing everything off center. Even so, the UG6 is more than enough TV for me. My old H8F is going in my daughter's room. She doesn't watch much TV and streams to her tablet mostly. HiSense hasn't disappointed me in the last 7yrs of owning them and once I get an itch to upgrade I'm checking out what they have to offer before I go anywhere else.
I would recommend this to a friend Terrible TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a hunk of junk! Had this TV for 4 days & it made a huge pop sound, went totally black & could not be turned back on! It literally roasted in 4 days. Really disappointed because we were so enjoying it until then.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 55U6G. Thank you for getting in touch about these issues, we do appreciate the feedback and review. This helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well.
We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team