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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 522 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the excellent picture quality, vibrant colors, and ease of use of the 55" Class U6G Series Quantum ULED 4K UHD Smart Android TV, frequently praising its performance for the price. However, some users expressed concerns regarding the remote control's functionality and the limitations of the viewing angle. The HDR and Dolby Vision features also received positive feedback. While some reported issues with reliability and the interface, the overall sentiment leans towards positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-522 of 522 reviews
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Do not waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These tvs are a great price. But if you don't buy the most expensive version of these tvs you will end up with a giant paper weight. The tv broke after 5 months. They repaired it and now 6 months more later and im out of warranty. Terrible product. Do not buy! Buyer beware!!

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, thank you for purchasing the Hisense 55U6G and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified local technician or electronic store for assistance with the repairs. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been disappointed with this tv. I purchased this tv after seeing good reviews of it. Best Buy was very helpful in getting this for me for a good price. The tv’s performance is not very good. First, it has poor image processing and the picture looks washed out in a lot of scenes. Second, the tv has poor grey uniformity and has noticeable dirty screen effect. Next time, I will purchase a Samsung.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Jonathan, thank you for purchasing the Hisense 55U6G and for taking the time to provide us with this feedback. We are sorry to hear that you are having issues with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team. Hisense