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Customer Ratings & Reviews

Your price for this item is $351.99
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Customer reviews

Rating 4.4 out of 5 stars with 260 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the 55" Class U6H Series Quantum ULED 4K UHD Smart Google TV's picture quality, ease of use, and its value for the price. Many appreciate the Google TV interface and the brightness of the screen. However, some users have noted limitations in viewing angles and occasional software issues. A few customers also reported concerns about the refresh rate and the TV's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 260 reviews
  • Rated 4 out of 5 stars

    Great Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ultimately canceled the purchase as the TV is too big for our living room but the customer service was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dencent tv! In some occasion, the visuals lags while watching live sports but other than that, it's good!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sale person needed more training in how to talk to people to induce them to buy, and more knowledge of the products would be helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense UGH 55"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent at even at all side angles. This is my second 55" Hisense and purchased based on the rtings.com website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Half price, same quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing cheap about this product is the price, picture quality seems to be no different than its expensive counterparts.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lagging after a while

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at the beginning, horrible after 2 years. TV is lagging often, crashing, non responsive. Hisense never updates their software in entry level TV set. I would recommend a known brand for your Android TV.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Davidafranklin, thank you for purchasing the Hisense 55U6H and for taking the time to provide us with this feedback. We are so sorry to hear that your TV is lagging. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 3 out of 5 stars

    Great value, ok quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv for my son's bedroom. Comparing it to my daughter's TCL 5-Series, the Hisense lacks in overall picture quality, and app availability. Also, the settings are very minimal, so it's hard to adjust and remove the soap opera effect when watching tv or movies. I wouldn't recommend this for your main tv

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Cable, thank you for purchasing the Hisense 55U6H and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Great Hisense TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is excellent. There are different visual modes to choose from even for gaming. Best price at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tv out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product very happy with this tv. Best buy thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great views.. pleasantly surprised at the quality of the led

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv is a god buy with great functionality. I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good budget 4K TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV at this price. Darker corner on the bottom (for most LED at this level), but it's acceptable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your buck!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! Quality exceeded my expectations.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV sucks! It has a terrible picture and the volume keeps going down and you then have to change the station

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Mike, Thank you for choosing the Hisense 65U8K, and for sharing your feedback. We're sincerely sorry to hear that your unit failed to wow you. Please be assured that your unit is covered by a two-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Good TV for it's price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the best, but it's really good for it's price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense 55

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV and very happy with the Google operating system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this Tv. It work great with my google home.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    buy something else

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    many problems with the interface, and died in less than a year.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, thank you for purchasing the Hisense 55U6H and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 3 out of 5 stars

    Get what you paid for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound system on TV isn’t the greatest, slow startup and turn off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UI is bad and laggy and it's a hassle to setup hdr

    No, I would not recommend this to a friend