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Customer Ratings & Reviews

Your price for this item is $351.99
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Customer reviews

Rating 4.4 out of 5 stars with 260 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the 55" Class U6H Series Quantum ULED 4K UHD Smart Google TV's picture quality, ease of use, and its value for the price. Many appreciate the Google TV interface and the brightness of the screen. However, some users have noted limitations in viewing angles and occasional software issues. A few customers also reported concerns about the refresh rate and the TV's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 260 reviews
  • Rated 3 out of 5 stars

    A good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. Speakers - plan for at least a sound bar.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is just delivered yesterday. the setup was pretty much easy. After complete the setup we noticed that the picture is blurring quality or bad quality. i was trying to adject the picture setting but no luck. i tried to play various resolution videos such 4k, hd etc but all are having same bad quality. Called Hisense customer call but poor response from them. i though of try new Brand this time because of ULED with this price. but bad experince.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, thank you for purchasing the Hisense 55U6H and for taking the time to provide us with feedback. We are so sorry to hear that the picture quality is blurry. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Tv restarts constantly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy! This tv restarts every 5 minutes. We cant watch or play anything on it. Extremely disappointed

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Yodog5243, thank you for purchasing the Hisense 55U6H and for taking the time to provide us with this feedback. We are so sorry to hear that your TV is restarting constantly. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    Lousy picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a clear picture! Contrast is poor. Blacks are horrible.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Luigi, thank you for purchasing the Hisense 55U6H and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Problem with TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I finally turned on this TV last Monday, we discover that it has large spots in view area. I need to exchange it for a TV without spots.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Francisco, thank you for purchasing the Hisense 55U6H and for taking the time to provide us with feedback. We’re so sorry to hear that there are spots on your screen. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Very Good Picture, But Software Has Audio Glitch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a very good picture, but the software has glitch, which I found out AFTER my purchase has been widely discussed online. The sound has an intermittent hiccup or skip every few minutes when using the HDMI eARC output to a sound bar. I was able to use an Optical cable connection to overcome this. There is no excuse for this and hopefully Hisense will issue a firmware update to solve it. Unless I could be assured that this glitch is fixed, I would not purchase this brand of TV again or recommend it to a friend. Again, the use of an Optical cable solved the problem, but it was a fix that shouldn't have been needed with an eARC equipped TV.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi derisk67, thank you for sharing your experience with your Hisense 55U6H. We’re sorry to hear that the sound is intermittent while the TV is connected to a sound bar via HDMI. We take pride in making sure we produce high-quality, reliable electronics and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further concerns, please feel free to reach out to us. We are here to assist you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with our new Hisense tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **"Outstanding Television Experience with Hisense TV!"** I recently purchased a Hisense TV from this online store, and I couldn't be happier with my decision. The image quality is absolutely stunning, delivering vibrant colors and sharp details that truly bring content to life. The sleek design perfectly complements my space, and the user-friendly interface makes navigation a breeze. From gaming to streaming, this TV has exceeded my expectations in every way. The purchase process was smooth, the delivery was prompt, and the overall experience has been fantastic. I highly recommend the Hisense TV for anyone looking for quality, performance, and value in their home entertainment setup.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up for $429 and at that price or even $599 u will be hard pressed to find a tv that comes close options are amazing on it. Hdr movies look good nice picture stay at eye level tho cause Its a Va panal which it doesnt tell you in the description put this in my pc room for ps5 its not 120hz but its 60hz vrr 4k which lets face it consoles arent doing 4k 120hz i dont care what they say. So far so good setting up hdr for consoles is tricky i suggest you watch some youtube videos on how to glset it correctly on ps5 first thing youll want to do when hookin someong to it change the hdmi port from standard to enhanced. Digging it so far i reccomend it 100% just dont expect it to be u8g or u8h

    I would recommend this to a friend
  • Pros mentioned:
    Google tv

    Rated 4 out of 5 stars

    Our new TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy setup. A lot of features with this Goggle TV. Expected the picture to “pop” just a bit more.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Roku better than Google TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much slower buffering than Roku TV. Picture quality is great though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good budget TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Everything is good except for the dark background images which is okay but not great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Value for money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good TV for the price The ui is good and picture quality is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Great value!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, super picture and very affordable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great TV still works great after 3 years. next TV will get bigger size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Forester Dave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very frustrating when the TV has a thousand things it can do but it can not play sound through its speaker while you are wearing headphones. Returning the TV for a VIzio which I think is the only TV that will allow you to do this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Picture good enough for streaming and watching the World Cup. We use a sound bar connected via eArc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! We are very happy with it. We wanted that could be watched from many angles, and this one performs great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an affordable tv that has great features for watching tv and movies!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on this TV is amazing. It also works flawlessly with my Apple TV and sound bar (something my Visio didn't do)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cracked Screen, Clearly dropped before we purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV screen was cracked on the end... The TV was loaded by a Best Buy employee,... We opened and installed it immediately after the purchase... Crystal cracks were noticed when we powered it up and saw the crystal looking picture... It was clear that it had been dropped by someone at Besy Buy before we purchased it... Returned it, 2 hours later, the same day... store employees wanted to blame us for its handling... it was loaded by a Best Buy employee... it came out of our SUV and went directly onto our large Cherry entertainment center... We handled it with TLC... It's disappointing to be sort of blamed for a cracked screen that clearly happened before we even bought it... I should have known that "the last one" in stock might be a bad purchase... Buyers be careful with Best Buy... They really wanted it to be a problem we created and looked to do their best to not honor our return

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, thank you for purchasing the Hisense 55U6H and for taking the time to provide us with feedback. We're so sorry to hear that your unit was damaged when you received it! Please contact BestBuy to file a claim; I'm confident that our partner at BestBuy will take care of you. Thanks again, Harley with the Hisense Support Team. Hisense