Customer Ratings & Reviews
- Model:
- 55U6H
- SKU:
- 6505543
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 55" Class U6H Series Quantum ULED 4K UHD Smart Google TV's picture quality, ease of use, and its value for the price. Many appreciate the Google TV interface and the brightness of the screen. However, some users have noted limitations in viewing angles and occasional software issues. A few customers also reported concerns about the refresh rate and the TV's reliability.
This summary was generated by AI based on customer reviews.
Cracked Screen, Clearly dropped before we purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV screen was cracked on the end... The TV was loaded by a Best Buy employee,... We opened and installed it immediately after the purchase... Crystal cracks were noticed when we powered it up and saw the crystal looking picture... It was clear that it had been dropped by someone at Besy Buy before we purchased it... Returned it, 2 hours later, the same day... store employees wanted to blame us for its handling... it was loaded by a Best Buy employee... it came out of our SUV and went directly onto our large Cherry entertainment center... We handled it with TLC... It's disappointing to be sort of blamed for a cracked screen that clearly happened before we even bought it... I should have known that "the last one" in stock might be a bad purchase... Buyers be careful with Best Buy... They really wanted it to be a problem we created and looked to do their best to not honor our return
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 55U6H and for taking the time to provide us with feedback. We're so sorry to hear that your unit was damaged when you received it! Please contact BestBuy to file a claim; I'm confident that our partner at BestBuy will take care of you. Thanks again, Harley with the Hisense Support Team.
