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Customer Ratings & Reviews

Your price for this item is $351.99
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Customer reviews

Rating 4.4 out of 5 stars with 260 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the 55" Class U6H Series Quantum ULED 4K UHD Smart Google TV's picture quality, ease of use, and its value for the price. Many appreciate the Google TV interface and the brightness of the screen. However, some users have noted limitations in viewing angles and occasional software issues. A few customers also reported concerns about the refresh rate and the TV's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 260 reviews
  • Rated 5 out of 5 stars

    Great performance TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it had a good deal can complain for the money spent.

    I would recommend this to a friend
  • Pros mentioned:
    Google tv

    Rated 4 out of 5 stars

    Good quality for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this tv for my mom she is a undecesive person and i try to explain her this new brand and trust my selection, i expect she enjoyed due this has google tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amaaaaaaaaaaaaaaaaaaaazzzzzzzzzzzzzzzzzzzzzzzing!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Good TV. Hisense support doesn't exist.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV and picture are good for the price. Overall this isn't a bad TV however there are a few issues. 1) So far I'm not a fan of the Google TV experience. Sad to say but I think Amazon's Fire TV platform did this better. Responsiveness is sluggish at times and there's some weird behavior where it tries to open previous episodes instead of the current one on some apps (I suspect there's some weird caching with HULU). 2) Customer Support is non-existent. There is no one responding to this. - 2 stars for this. 3) Intermittent Wifi connection issues. It's currently not possible to watch an entire episode of anything on any app without it briefly disconnecting. No response from customer service on this. All other devices in the same room (including a Fire TV stick) work fine. Currently I have it connected via Ethernet via a powerline adapter but the wifi is defective. Attempted to reset and also attempted to update the firmware. My best guess at this point is it's not able to smoothly transition between 2.4 & 5.0 but it's just a theory at this point. I probably should have returned but not sure if it's worth the hassle or not. Was hoping customer service would respond and help resolve but nope.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, thank you for purchasing the Hisense 55U6H and for taking the time to provide us with feedback. We’re so sorry to hear that your TV is disconnecting from the WIFI. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Don't hesitate, buy this TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great TV at a great price! The picture quality is excellent and sound quality is superior. The 4K quality I now have with Netflix and Prime content is exceptional. I'm very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Really good Black Friday deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great value and a really great black Friday deal. Specs are great and this works well with my xbox. Perfect TV to pick up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want a pleasant surprise! This picture on this TV is amazing and I hate to say it but it's even better than my 70 in Samsung which is supposed to be a better TV it's worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great value and picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Sounds is above average. Side viewing is average at best (only real reason it's not a 5 star. Value is A+

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV with picture quality and sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV set up has been very easy. The picture and sound qualities are amazing and the interface is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    HISENSE 55 INCH SMART TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, could be sharper, good sound quality, fairly priced.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Samsung Plasma and happy I did. My only complaint is You Tube TV app is not as good as the Fire Stick version.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    I regret!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy it!! This TV did not last a month. I purchased it last month everything looked good back then, picture quality good, sound ok, but it could not be turned on anymore just 2 days ago. I tried different method suggested online but nothing worked and it stayed dead. Filled out the warranty claim online nobody replied. I called the customer service, and they just gave me a case number and told me to wait. Last TV I had was from Toshiba and when I got a issue, their customer service just told me to pick up a new TV from Best Buy for FREE!! What a difference!!

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Jacki, thank you for purchasing the Hisense 55U6H and for taking the time to provide us with this feedback. We are so sorry to hear that your TV is not turning on. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this TV. He mainly uses it for gaming and little streaming too. The picture quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture quality but laggy OS experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV ia good with great picture quality for the price range. However apps run slow compared to Hisense.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an excellent choice for the price. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really found this TV to be a great purchase. Easy to setup, great picture and sound. I paid twice as much for other brands that have no better quality sound or picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Bargain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality for the price! Has all the original jacks I was looking for especially the headset plug.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Good picture quality. Kids really liked it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really good picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better them I think. Nice price for a really good tv! The audio is so clear and good too! I recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost as good as OLED. This is almost as clear as my OLED TV. The instruction are not easy to follow.

    I would recommend this to a friend