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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 612 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Hisense U7 TV's exceptional picture quality, high refresh rate ideal for gaming, and impressive brightness. Many appreciate its affordability and user-friendly interface, while some note limitations in viewing angles from the side. The Google TV platform is generally well-received, although occasional software glitches have been reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 612 reviews
  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Would buy another.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has nice clarity, color, and sound. Is a little slow to power up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv for the price. I would buy another one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice clarity and good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first purchase of a TV that isn’t a Samsung or Sony. So far we are very happy with it. Got us into QLED / mini LED technology at a bargain price. The Google TV funtionality isn’t the easiest to use, but that’s more of an issue with the app than the TV. Good variety of apps available on the device itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time buyer of Hisense tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of features are packed into this smart tv, and it is offered at an attractive price. The picture quality of low light scenes leaves a lot to be desired. I stream the shows I watch so I've tried to eliminate the vagaries of the streaming strength. I've compared 2 tvs showing the same thing at the same time. It's the Hisense tv that is the issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, good image. More than expected!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and great options in the settings.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and sound. Not bad at all for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv with great picture quality and best sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TVo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture quality and good sound. Easy set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 4k tv. I upgraded from a full hd samsung from 2014. The only thing that bugs me is I cant turn off HDR, some shows/movies just get too dark but I messed around with the settings to find a happy medium, other than that its been a pretty awesome tv so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than TCL Roku

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to Hisense from TCL Roku. Google UI is so much better, and the apps are much more stable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV worked great and everything was as advertised, however there were discolorations or dead zones on the screen that showed up whenever there was a white background. Had to return for this reason.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good picture quality but unreliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid picture quality after firmware updates, however the tv has some sort of heating issue because the panel has large yellow stains where the leds seem to be failing. This is in 2 years of owning (conveniently a week after manufactuers warranty ending). While the TV presents good picture quality for the price I'm doubtful I will buy another Hisense due to the unreliability.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV, but long response lag

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV just fine. If it weren't for the long response lag to the remote, I'd have given it a five-star rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense just makes Sense!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hisense gives me the range of controls I need to tailor my viewing experience. And paired with Google's superior menu platform, this is the TV I've been waiting for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Budget TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is one of the best TVs of the series. It’s budget friendly. One thing I recommend when you get these are to calibrate the settings so you get the best resolution. The sound system in the tv is also phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for anyone looking to get vrr capabilities with your next gen system. The only thing that can Make this The perfect Tv is if it was oled, but I’ll check in a few years to see if they are cheaper.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Why would you ever buy open box from Best Buy?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product listed as “excellent” condition open box. Didn’t come with remote or legs for the tv. When I got it home there was a grid of horrible burn in circles on all images. I had to drive 45min on my day off to get the tv to begin with, and so it was a huge pain to take it back to the store. I wasn’t offered any form of compensation for the trouble of my time and money being wasted getting an open box tv that very clearly was *never* looked at before labeling it as “excellent” condition.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi RyanT, Thank you for choosing the Hisense 55U7K, and for sharing your feedback with us. We deeply regret the inconvenience caused by the unexpected incident. To promptly address this issue, we kindly suggest reaching out to BestBuy to initiate a resolution process. We trust that our esteemed partner, BestBuy, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thank you once again for choosing Hisense. Hisense

  • Rated 5 out of 5 stars

    Awesome option for the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV as a replacement for my last TV that broke unexpectedly. Found this on sale and couldn’t be happier with the quality!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hisense U7k 55"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research i decided that this tv would meet my needs the best. i am very happy with my selection. since i am an Appletv user it was nice to be able to setup this tv as a basic tv without baked in os.

    I would recommend this to a friend