Customer Ratings & Reviews
- Model:
- 55U7K
- SKU:
- 6541864
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Hisense U7 TV's exceptional picture quality, high refresh rate ideal for gaming, and impressive brightness. Many appreciate its affordability and user-friendly interface, while some note limitations in viewing angles from the side. The Google TV platform is generally well-received, although occasional software glitches have been reported.
This summary was generated by AI based on customer reviews.
It’s great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great tv but make sure ur hdmi cable is top of the line
I would recommend this to a friendGreat TV for the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HDMI 2.1 is great to have. TV could get brighter, but overall it is excellent.
I would recommend this to a friendGoogle TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV it goes really well with my Google account
I would recommend this to a friendMy tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice I will definitely recommend this to anyone
I would recommend this to a friendVery good!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel very good on tv project project project project
I would recommend this to a friendLast updated
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv has problems with the rate motion, the problem is small, but I saw it from the moment of the update.
I would recommend this to a friendExactly what I hoped for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I wanted and a good price, been solid so far
I would recommend this to a friendbeautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen, okay sound, great color, right size
I would recommend this to a friendGreat buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase. Overall good performance.
I would recommend this to a friend- Pros mentioned:Picture quality
Hisense more like nonsense
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, but hard to enjoy with the constant lag and buffering. It was was stressful waiting for apps to open and navigate in any app (YouTubeTv, Netflix, Apple tv, and others).
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi IrmaV, thank you for purchasing the Hisense 55U7K and for taking the time to provide us with feedback. We're sorry to hear that your TV is lagging. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
So so TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My years old AppleTV (4th gen) is way faster and doesn’t blank the screen when changing video. Especially using YouTube. I find it hard to get color I like. My 17 year old Sony TV it replaced had better color.
No, I would not recommend this to a friendChemical burning smell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is okay not as good as I expected. However the three stars is because it still has a really bad smell like plastic burning, chemical like.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JenniferC, Thank you for purchasing the Hisense 55U7K and for taking the time to provide us with this feedback. We're sincerely sorry to hear about your experience. Rest assured, This TV is made from fire retardant materials, and therefore, will not catch on fire. Please be advised that your unit is covered by a two-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Not very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video quality was not very good on older tv shows. Ended up getting a different brand that was an older model and the picture was much better
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Micggie, thank you for purchasing the Hisense 55U7K and for taking the time to provide us with feedback. We're sorry to hear that you are not satisfied with the picture quality, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
Not worth the buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I viewed in the store and what I see at home are totally different. Wasted money.
No, I would not recommend this to a friendDO NOT BUY HISENSE
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the worst television I have owned. Within a year and a half the TV doesn't work. NO NOT BUY Hisense tv's. Incredibly low quality.
No, I would not recommend this to a friendOkay TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay kinda of TV but not great one. Not sharp and bright
No, I would not recommend this to a friendTv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is fine. Does what it is supposed to do for the purpose
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi NickieO, thank you for your feedback. Please let us know how we can earn your 5 star approval. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again Harley with the Hisense Support Team.
- Cons mentioned:Viewing angle
Viewing angles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has a good picture sitting directly in front. But for your quest the side viewing angles are very poor!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi EricW, thank you for choosing the Hisense 55U7K, and for sharing your feedback with us. The 55U7K features a VA panel which, while offering a decent but slightly narrower viewing angle than IPS panels, provides superior contrast and exceptional picture quality, especially for movies. If a wide viewing angle is crucial for your viewing experience, we recommend considering Hisense TVs with IPS panels. You might find models such as the 55R6G, 55A65K, and 55A75N to better suit your needs. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Features locked behind subscription
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model is lacking behind the previous version which did not have the lock, the audio, video and tweak settings are locked behind a customer subscription in which you have to set up an account and keep the tv connected to wifi. The speakers on this unit not include a subwoofer but dont let that fool you the previous unit the u7g had amazing audio quality, this unit does not and the subwoofer detracts from the total output of the setup as a whole dropping the total fullness you get as a user. Do not buy this unit
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 55U7K and for taking the time to provide us with this feedback. This is a Google TV and it requires users to log in with their Google accounts. It doesn't cost money to log in to your Google. If you don't want to log in, you can still access audio settings and video settings on other inputs such as HDMI. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Barely functional
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv when it’s on and working but it keeps turning off and freezing barely a week in, didn’t even put the tv onto a mount yet because of its issues
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi IronTyeson, Thank you for choosing the Hisense 55U7K, and for sharing your feedback with us. We're sincerely sorry to hear that you are experiencing issues with your unit turning off and freezing. Please complete a factory rest on your unit by following these steps Settings > System > About > Reset > Factory reset. Please be assured that your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.