Customer Ratings & Reviews
- Model:
- 55U7K
- SKU:
- 6541864
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Hisense U7 TV's exceptional picture quality, high refresh rate ideal for gaming, and impressive brightness. Many appreciate its affordability and user-friendly interface, while some note limitations in viewing angles from the side. The Google TV platform is generally well-received, although occasional software glitches have been reported.
This summary was generated by AI based on customer reviews.
Tv in a pinch!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far. Need it right away the store I went to unfortunately didn’t have it, but I short drive and another store had it. Ready by the time I got there I walked in and walked out
I would recommend this to a friendHigh refresh rate tv.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding value and crisp motion. Really smooth panorama rotations . Haven’t used it for gaming yet, but had a great time watching anime.
I would recommend this to a friendHisense - 55" Class U7 Series Mini-LED QLED 4K UHD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price! After all my research for under $500 this is the best buy.
I would recommend this to a friendUsing as a dedicated monitor no built in features.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv just to shut off the wi fi to prevent time wasting updates. The me mechanical off switch for the built in microphone is a nice touch
I would recommend this to a friendI like my Hisense u7k
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I basically got it for my ps5 and it covers all the boxes for me. For a tv that doesn't break the bank it does the job.
I would recommend this to a friendAwesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Tv I’ve owned up to this point. Only downside is the screen casting doesnt work even though its advertised
I would recommend this to a friendAmazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Much. Better than expected. Totally worth it.
I would recommend this to a friendGreat for video games.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. I wouldn't hesitate to buy again.
I would recommend this to a friendHisense u7 a good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy so far with this tv. solid, simple and clear
I would recommend this to a friendDon't Buy From Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Review is not about the TV. Just don't by from Best Buy. I spent over 8 hours trying to get my delivery. They never delivered my TV and I can't cancel the order because they say it is in transit. You cannot call the local store. When you call the local number, you get a call center. Even if you call their corportate headquarters, you are still transfered to the same call center without ever talking to a live person. I spoke with several people at the call center and no one could help me. One agent I spoke with said they would have the local manager call me within 15 minutes. Then I received a text saying someone would call me in 5 minutes. No one ever called. I had been given a delivery window of 7am-7pm. I took the day off and was up by 7am. I checked the website again and it had a new delivery window of 9am - 1pm. By 1:00 no one had showed. I was given the number of the dispatcher when I called back. If I knew who they were I would leave them a bad review too. Dispatch told me they arrived at 8am (before the delivery window) and stood outside for 15 minutes and left. They never called me or used the call box in the building. They refused to come back. Best Buy never passed on the instructions to use the call box. Even Amazon has better customer service than this and that's exactly who I will order from if I can ever get this order canceled!
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi LoriH, Thank you for choosing the Hisense 55U7K, and for sharing your feedback with us. We're sincerely sorry to hear about your experience. We trust that our esteemed partner, BestBuy, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Picture quality
Dead pixels in center of the screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dead pixels in the middle of the screen right out of the box! If it wasn’t for that I would rate it 5 stars it’s a great tv I. Picture quality and sound just be ready to return it because they clearly do not test them at the factory.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for choosing the Hisense 55U7K, and for sharing your feedback with us. We're sincerely sorry to hear that your unit has dead pixels in the middle of the screen. Rest assured that your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you.
The end
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the picture appeared washed or foggy especially when viewed from an angle
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi ChrisH, thank you for purchasing the Hisense 55U7K and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.