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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 121 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the 55" Class U7 Series TV for its excellent picture quality, ease of setup, and smooth gaming performance with its 165 Hz gaming mode. Many are happy with the refresh rate and wide viewing angle. Some customers have expressed a desire for a brighter screen. Overall, the TV is well-received for its picture and gaming capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 121 reviews
  • Pros mentioned:
    Picture quality, User interface

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great! Fast user interface, great image quality and sound. And surprisingly the remote is perfectly sized and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Brightness

    Rated 4 out of 5 stars

    Hisense keeps getting better!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a great TV for maybe the bedroom. In the 55 inch it is a different level of brightness capability than the 65 inch and above. I didn’t realize this till after I purchased it. Overall, the picture qualities is excellent, but I wanted the brightness to be a little bit more intense and the 65 inch and up offers that. But a great TV overall

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy with this (with occasional annoyances)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this TV so far. Image is crisp and bright, easily configurable and the sound is superb. Gaming functionality is much welcome. Performance is snappy. But on occasion the Android TV system will freeze and restart. It’s not a glaring enough issue that I have to lower my score, but it’s still there and it’s an annoyance. But overall, you would be well served by this TV if you’re a gamer and/or care about movie image quality!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    One of the best TV's on the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing!!!. The picture quality and not to mention the sound quality is excellent and exceeds my expectations out of a TV. I was going between a similarly priced TCL and this model, I spoke to a sales associate at the store and was told that Hisense had better picture processing and was ideal for watching movies. The sound is also amazing for being TV speakers. You can actually hear all the dialogue without turning it really high, but at the same time you can hear all the action (especially with the built-in subwoofer) without having to turn it down. The remote is very easy to use without too many buttons and not to mention it is backlit for when the room is dark. I highly recommend this TV, especially if you really want a excellent picture and amazing sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Brightness

    Rated 4 out of 5 stars

    Great picture quality with some annoying AI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great. Really enjoy the 4K Dolby and HDR movies now on Netflix and Amazon. Google TV interface is better than the Samsung TV. Speakers are just okay, so upgraded to a soundbar and it's a decent home entertainment system. The annoying thing is it'll try to adjust brightness a bit too much. I have sensitive eyes so I don't like too much whites but on some content like YouTube it'll auto adjust it briefly on scenes with too much whiteness. Overall very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming performance, Picture quality

    Rated 5 out of 5 stars

    Great Mid Level TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality, amazing picture and smooth gaming with the 165 hz gaming mode. Best TV for the money that I’ve found. Basically a huge monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value for Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the picture and the sound reception! Had been told by many people who own a Hisense TV how pleased they were with the TV and I have to agree. Easy to work the remote and it's very adaptable to switch to streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Mid Range TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV a week ago. My main TV is a Sony Bravia MiniLed that I consider the best tv I have ever owned. This TV is a close second. This Hisense gets very bright, up scales poor quality SD content very well, and has excellent sound. I am particularly impressed with the Google Smart TV interface. I use Roku but have decided to use Google TV on this Hisense as it is very responsive. The backlit remote is excellent. This 55 inch Hisense TV is an overall excellent TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Hisense, who knew?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a 55 in tv at this price point for a bedroom is actually pretty good. It uses mini led, with some tweaks with the settings you can get some nice deep blacks and this tv can get pretty bright. Movies do look pretty good, especially if you use physical media which is superior but streaming also still looks pretty good as well. Definitely recommend for the price and size of this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture Quality!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't really familiar with the Hisense brand, but I took a chance on this TV because it got good reviews and seemed like a good value for the price. I'm so glad I took that chance. The picture quality is excellent and the price was so much more reasonable than other brands for the same size and quality TV. I've become a loyal Hisense fan!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hisense 55” U7 smart TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this TV in workout room and works fantastic. The picture quality is clear and vivid. Lots of apps available and great value. Apparently, TVs are only good for so many years and then you can no longer update them. Why spend more money for a TV to last 5 years. Hisense has a value product that fits this need.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    One of the best tv's I could find

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is incredible! The image quality is so clear, and the Google TV operating system is very user-friendly. Plus, since it runs on Google's operating system, I can easily download the apps I need directly onto the TV, eliminating the requirement for a Fire Stick or a smart USB stick.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I liked: The lift to illuminate on the remote is a very nice feature, as odd as it is I would like the ability to disable the illumation feature. The speakers are very good in my wide open living room, I do enjoy that Hisense has a flush sound profile if you were to mount the TV on a wall. Even in a brightly lit room the TV does well in displaying. What I disliked: I wish that Picture in Picture worked with two HDMI inputs

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hisense makes great TVs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 75" Hisense TV from a few years ago and have been quite impressed with it. So when I recently moved and was needing another TV, I knew I was going to go with Hisense again. The picture quality is excellent and the Google TV interface is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was easy to setup, has good picture quality and sound quality is good. For the price of the TV, it exceeds what I was expecting for it. Worth the purchase for anyone looking for a more budget friendly TV with good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love having it on our Dining Room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase, especially for the price. Minimal glare during the day, and picture and brightness are both excellent for the price. Pairs wonderfully with our DirecTV service using a Gemini receiver. Best sound from a Smart Tv that we have purchased. No need to add the separate soundbar that we already had from our previous set. Ideal secondary TV in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv I ever had! Great picture, perfect for gaming,sports,movies with high definition!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought the 55” TV. Super impressed with the picture quality as well as the sound quality. My previous LG TV I had to push the volume up. I cut the cord, so I’m streaming exclusively. A few pixelated issues, but doesn’t last long. And being able to program the favorite button to YouTube TV was a big plus! I also play x-box one and the games look great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, internet and apps is very responsive and the remote is very to interact with. I would recommend to anyone looking a very good television at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Features for Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading many reviews we decided on this Hisense model. This Hisense model compares closely to the TCL QM7k but was significantly less expensive during the BF sales. We like that this offers Google TV and does well in bright rooms. It finds a nice sweet spot of price and features and setup was a breeze.

    I would recommend this to a friend
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