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Customer Ratings & Reviews

Your price for this item is $552.99
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The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 304 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, price, and gaming capabilities of the 55" Class U7G Series Quantum 4K ULED Android TV. Many customers rave about the excellent picture quality and brightness, while others appreciate the great value and easy setup. Gamers are particularly pleased with the TV's HDMI 2.1 support and fast response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 304 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    awesome tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the quality is beyond amazing, my husband loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture has all of the 2.1 gaming features needed

    I would recommend this to a friend
  • Cons mentioned:
    Black levels

    Rated 2 out of 5 stars

    Nosense in buying this Hisense

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is not very good. It gets very bright so HDR has some nice pop to the picture and covers all the features for HDR and HDMI spec support but that's about all it has going for it. The blacks look a little washed out. The local dimming has a good amount of noticeable blooming. And it is very grainy. Next to my LG C9 OLED it looked very noisy and grainy. It did not upscale the Hulu live tv well. Once they can address those issues it will be a contender but for now TCL has a step up on them which does those things a lot better. I know because I returned it and got a TCL 6 series R646.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Mike, thank you for purchasing the Hisense 55U7G and for taking the time to provide us with feedback. We are sorry to hear that you were not satisfied with the local dimming, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Very bad audio lips don't sync with words coming o

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not buy another Hisense TV. I've had this one just over a year and now every day I have to reset it because the voice no longer syncs with the mouths of the people speaking it lasts for a few hours and then I have to reset it It's like watching an old Japanese movie. Not a good TV whatsoever, they should at least know that this is happening and figure out a workaround or an update or something for this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for next gen consoles as well as media

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hisense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. The picture looks crisp.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A work mans price tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv does well for the price its hard to beat look at the many reviews it has on youtube. I can confirm its a good tv many things to like very few dislikes. Especially when this tv is on sale for 650, can't go wrong

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Go for sony

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hisense was ok but the sound would just stop working and I always had to reset the tv just for it to go off again in an hour also the screen looked terrible dirty screen effect thank god for the warranty from best buy getting help from hisense was a nightmare do yourself a favor and get a sony even when i did all my research on lg and samsung you'll notice that sony has far better reviews

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Viewing angle

    Rated 1 out of 5 stars

    TERRIBLE VIEWING ANGLES.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you sit directly in front of the TV, it looks AWESOME, STUNNING VISUALS, lots of connectivity, wireless and wired internet. BUT, the side viewing angles are absolutely horrible. I have until mid January to return it, and i think that's what I may do.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello nelsonsdavis, thank you for purchasing the Hisense 55U7G and for taking the time to provide us with feedback. Welcome to the Hisense family! We are so sorry to hear that you are unhappy with the viewing angles of the TV. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. Ordered for our bedroom and my wife constantly comments how much “snappier” the interface is on the Hisense vs the Samsung in our living room. She wants to replace the Samsung with another Hisense.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wasn't for ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my ps5 because it had 4k 120hz support. But it has been a struggle to get it working at 120hz. It's a great tv with a strong cpu non the less

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Ogulcanbs, thank you for purchasing the Hisense 55U7G and for taking the time to provide us with feedback. We are sorry to hear that you were experiencing difficulties getting the unit to display 4K at 120Hz. Please make sure you are using the HDMI 3 or HDMI 4 port and change the HDMI format to enhanced. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Excellent quality and price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving this television so far. It’s hard to find a good deal on 4K / 120 hz TV’s, but this hit a great price point. I use it for console games and shows/movies without any complaints whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate
    Cons mentioned:
    Black levels
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Budget 4K TV with Tons of Features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About The Hisense 55U7G is a budget priced ULED 4K TV with tons of features. It’s specifically design for gamers in mind with its two 4K @ 120 Hz HDMI ports. It’s also loaded with smart technology, high end picture and sound formats, and google assistant. Setup The setup was pretty easy. There are two v-shaped feet that screw into the bottom of the TV for a stand mount. It is also prepped for a wall mount as you would expect. The setup was typical for today’s smart tvs. Once plugged in you run through the first-time setup and get things started. Connect to the internet with your choice of a wired or wireless connection. I recommend going ahead and updating the tv’s firmware before continuing with the smart apps. There are several apps pre-installed such as Disney+, Netflix, YouTube TV, etc. You can also download other apps like Paramount Plus as you need. Picture Quality Our main television is a fairly high-end model, and also much more expensive than the Hisense, so I am used to a high-quality picture. For its class the Hisense TV has a pretty good picture, but it did take some adjustment to get it there. The standard picture mode was not impressive, and it looked much better after changing it to Vivid or Sports mode. Filmmaker mode was terrible. I noticed that the blacks were not very deep and was able to improve that by upping the contrast. I did not notice any lag. Having the two HDMI ports with 120 Hz refresh rate certainly helps, especially when it comes to gaming. After making some of the adjustments the picture looked really good, especially at the price point. Sound Quality The audio from this TV is loud without having to turn the volume up very high. The sound quality is on the bright side. If you want more bass, you might be interested in adding a soundbar with a sub. There are some sound features like late night mode, sports, theater, etc. The late-night mode seemed to be backwards because it was louder than the other sound modes. I expected it to reduce the lower frequencies. There are several advanced sound formats that this TV supports such as Dolby Vision, Dolby Atmos, dts HD, and IMAX dts. Recommendation Overall, the Hisense 55U7G seems to be a really good deal at its price point. It has a ton of features with a really good picture. I would recommend this TV for someone who is looking to stay under $1000, but wants all of the newest technology available. With that in mind I am giving this product 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for movies + games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took so e finagling and watching setup videos but when you find the optimal settings for games it tv, it's unlike anything I've been experiencing previously. Enjoying this TV very much!

    I would recommend this to a friend
  • Cons mentioned:
    Viewing angle

    Rated 1 out of 5 stars

    Nope!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors on this Hisense are not what's claimed. We fiddled with picture settings, watched some videos on which settings to apply, but we could never get the picture to look remotely good. Experienced lag, jutter and fine details seemed smeared no matter how we adjusted the settings. Many pro reviews mention the high contrast, but we just didn't see this. Also - Couldn't get passed the horrible viewing angles of this panel. We don't have a wide living room viewing area at all, but a couple feet either side of central viewing were awful. In the end, we had to return it. A higher end Samsung or OLED is going to be strongly considered. They're just more expensive. But, it is what it is. You get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi 77homerjay, thank you for purchasing the Hisense 55U7G and for taking the time to provide us with this feedback. We're sorry to hear that you were having issues with your TV, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and features for the price. Daughter usually coops up in her room and watches stuff on her iPad. LOL, she loves the TV quality, so at least we see her now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart TV at a reasonable price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV for the money. It's bright and looks great, Hisense did a good job of a great screen at a lower cost. And I really like the Android TV functionality over Fire TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Navigation is a little frustrating at first. Angle. Ire sucks. Volumes/speakers are very good.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the Hisense 55U7G and for taking the time to provide us with this feedback. We're sorry to hear that the navigation is frustrating at first. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great tv for the xbox series x and ps5 but sometimes there's a weird glitch where the sound doesn't work after switching imputs it only happens in enhanced mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of interference

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatibility, I worry that ah been on for 12 hours perhaps and its sound has been distorted, Solution when turning it off and on next to my pc hdmi 120hz

    I would recommend this to a friend