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Customer Ratings & Reviews

Your price for this item is $552.99
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The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 304 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, price, and gaming capabilities of the 55" Class U7G Series Quantum 4K ULED Android TV. Many customers rave about the excellent picture quality and brightness, while others appreciate the great value and easy setup. Gamers are particularly pleased with the TV's HDMI 2.1 support and fast response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 304 reviews
  • Rated 5 out of 5 stars

    Optimal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best performance to price ratio. Caught it on sale for $650, couldn't beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price is a huge deal. Running this in my xbox series x. 120hz display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv on a budget. Work's great forNew games systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UG7

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent T.V. for the price! Has all the bells and wisels i wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for next gen gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has two USB 2.0 ports which is ideal for 4K next gen gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV. No complaints. I love the quality and all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV good graphics for my ps5 with 120hz 4k resolution.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Definitely not as good as what review sites say

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this tv. I ended up having to return it. Had a strong chemical smell for the whole time I had it (two weeks.) Lighting was way off. During a letterbox presentation the lower left bar was lit up while the rest was black. I could see the light bars in some scenes. Some dark scenes were blotchy. Ended up picking up the pioneer $200 43" special and watching the same content looks way better. The u7 should be about half the price of what it is based off the quality I saw. Usually rtings is reliable in their reviews. They claim this is a good tv...

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Doug, thank you for purchasing the Hisense 55U7G and for taking the time to provide us with feedback. We're so sorry to hear that your TV had a strong chemical smell, which resulted in you returning the unit. We do appreciate the feedback and review. This helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Superb TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv..Hands down, wish I could get 5 of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality tv for the price. I have no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome stuff I love it greatest television ever!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t know yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t even opened it yet Christmas gift for my son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv at a fantastic price highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond all expectations for a budget tv. Just buy it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bummed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panel seems bad. We were in the process of moving when we purchased so im outside the warranty. Glad i got a deal on it I guess.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay as a 4k UHD TV. There is noticeable artifacting and screen tearing during certain scenes, but it's fine for the purpose of my kid watching cartoons. The built in OS is pretty bad. When playing certain content in specific apps (Sling), it caused the TV to reboot unexpectedly multiple times. I don't have the same problem when playing anything through HDMI, but having a "smart" TV that reboots when using it's "smart" functionality is a drag.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Dino, thank you for purchasing the Hisense 55U7G and for taking the time to provide us with feedback. We are so sorry to hear that you are not pleased with the built-in OS. We take pride in making sure we produce high-quality reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. We do appreciate the feedback and review as this helps us improve our products and services not only for our loyal customers, but for our customers of the future as well. If this does not resolve the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 3 out of 5 stars

    A Good Budget Option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid TV for the money. Has some stuttering/flashing when running 120 games but solid all around.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Cbc4268, thank you for purchasing the Hisense 55U7G and for taking the time to provide us with feedback. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for price but noticeable lag while streaming movies occasionally

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Jaye, thank you for purchasing the Hisense 55U7G and for taking the time to provide us with feedback. We are sorry to hear that your unit is lagging. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    in my case I do not recommend it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv constantly stays stuck neither the control nor the buttons on the screen react, if you connect the Xbox series X to 120hz the TV starts to blink constantly (it has happened to me more than 10 times and I have only been with the tv for 2 months with few hours of use)

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Christopher, thank you for purchasing the Hisense 55U7G and for taking the time to provide us with feedback. We're so sorry to hear that your TV freezes. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really dissatisfied, dead pixels, and blacklight bleeding.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Txxoo, thank you for purchasing the Hisense 55U7G and for taking the time to provide us with feedback. We are so sorry to hear that your unit has dead pixels and backlight bleeding. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense