Customer Ratings & Reviews
- Model:
- 55U7G
- SKU:
- 6455172
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, price, and gaming capabilities of the 55" Class U7G Series Quantum 4K ULED Android TV. Many customers rave about the excellent picture quality and brightness, while others appreciate the great value and easy setup. Gamers are particularly pleased with the TV's HDMI 2.1 support and fast response time.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great TV for the Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, the TV has been a hit. I had previously purchased a lower end Hisense and I have on off problems. But the ULED 4K is excellent
I would recommend this to a friend Apps keep crashing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to constantly reset the tv several times a week becausey apps keep crashing. I mainly use the tv to watch Hulu or youtube for m son. Once i click on the app, itll load ans then kick me out and bring me back go the main screen. Only way I have found to fix this is by resetting the whole tv. And depending on how bad the crashing is, it takes a minute to even try to reset it because it'll crash while I am in the settings. It is extremely aggravating! Ontop of that, when I reset the tv, it obviously logs me out of all my apps so when it boots back up, I always have to log back into my apps. Have had this tv since November 2021 and I hate it so much.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Ashiee, thank you for purchasing the Hisense 55U7G and for taking the time to provide us with feedback. We are so sorry to hear that the apps are crashing on your TV. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first smart TV, after a ton of research I landed on this and so far in my 2 months of using it I’ve loved it. Picked it up on sale and don’t think I could’ve done better.
I would recommend this to a friendGod picture but doesn’t function right
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was gonna be happy with this tv until it started returning to the Home Screen over and over mid show. I’ve since found multiple other complaints about this issue online. The only thing that fixes it is unplugging it for a min. and a week later it did it again anyhow.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Cstella33, thank you for purchasing the Hisense 55U7G and for taking the time to provide us with feedback. We sorry to hear that you are having issues with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.