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Customer Ratings & Reviews

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$639.99
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Comp. Value: $799.99

Customer reviews

Rating 4.5 out of 5 stars with 322 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the TV's picture quality, black levels, and refresh rate, highlighting its overall value for the price. Users also appreciate the TV's ease of use and the remote control's motion-sensing backlight. Some users have noted that the viewing angle could be better. However, blooming was not noticeable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 322 reviews
  • Rated 3 out of 5 stars

    HI-TECH STUFF, HIGHLY OVER-RATED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SMART TV WE PURCHASED WAS AND HAD BEEN A TOTAL HASSLE TO NAVIGATE (SO MUCH FOR SMART)! WE ARE STILL REMEMBERING BUYING A TV, BRINGING IT HOME, PLUG IT IN AND GOOD TO GO WITHOUT DOZENS OF APPS THAT CAN'T BE ELIMINATED ACCORDING TO THE GUYS THAT SET OURS UP; NO THANKS TO HI-TECH STUFF FOR THOSE OF US GROWING UP WITH 4 CHANNELS AND NO REMOTE!!!

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for choosing the Hisense 55U8N and for sharing your feedback with us. We are so sorry to hear that this unit failed to wow you. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is GREAT! It has all the technology needed in a TV for a decent price.Was missing the remote, so I went in the store and they gladly gave me a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Eh it’s ok. Good not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    55” TV is OK. Looks nice but for sports is pixilated and annoying. Set up was easy, screen is nice, sounds great, and even calibrated to the room but wouldn’t buy again.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello AaronW, Thank you for choosing the Hisense 55U8N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. This TV has a native refresh rate of 144 Hz. Motion Enhancement (image interpolation) doubles the motion rate to 240 Hz by creating new frames and inserting them in-between frames, which can alleviate motion blur. In addition, users can utilize Sports Mode as a default picture and sound mode to optimize sports viewing experiences. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Hisense

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Tv has been nothing but great for us. This tv will last for years. Not only is it fast, durable, & high def it contains all our favorite apps. 100% recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    AI Is Not Ready Yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, particularly with an added Hisense sound bar. BUT... the AI that they talk about so much is still not ready. Maybe in a year or more, but picture quality upgrading to 4K has a lot to be desired. The high end LG, Samsung and Sony TVs are far superior, but at a much higher price. You get what you pay for. But as for the Hisense U8, you will need to wait for better AI chips and programming.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for choosing the Hisense 55U8N and for sharing your feedback with us. This TV supports 4K upscaling. However, the upscaling procedure doesn't transform a lower resolution into a higher one; it's more of an approximation. Consequently, an image upscaled to fit the pixel count of a TV screen won't resemble an image originally filmed in 4K. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on the TV is very good.The picture is bright but the black is faint and washed out.The price is good for the TV.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello WesleyR, Thank you for choosing the Hisense 55U8N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Rest assured that your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 4 out of 5 stars

    Great, but…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. All the bells and whistles you need. Bright and clear but you do need to be in front for maximum view. Also much heavier than most.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv randomly turns off and on, no rhyme or reason. didn’t start doing it until after the return window of course

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup TV and operate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand the TV. I paid $200 that Best Buy charged me for a delivery and setup. But there was no internet installed in my new home at time of tv delivery. So I didn't get any pointers on how to operate the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV for the Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, very bright, great contrast. Menus feel responsive and smooth. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skeptical initially on Chinese TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV for the price. Was skeptical at first as normally would not consider a Chinese TV, but the reviews were great. Now very satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service! Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the help I got when I couldn't figure out how to order,Thank you,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After comparing many models, chose this one. Great overall quality, happy with my purchase. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just right bright

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for over our mantel in living room, wanting something bright enough we could watch TV in a room with mostly windows. This has been perfect, no glare, and not so bright it’s painful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wifi struggles after about a day without a reboot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant picture. Wifi struggles for some reason. Rebooting usually solves it, but this is practically a daily issue. Returning tomorrow to cut our losses. Wired internet seemed fine today.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Tv has issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has an issue with frame change. The TV flickers between actual picture and black frame. It is very annoying. It has great sound and picture quality is very good.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Zafar, Thank you for choosing the Hisense 55U8N and for sharing your feedback with us. We are so sorry to hear about your experience. Your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs all around really well. Great brightness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for an LED, sometimes it wants to turn motion smoothing on on its own but that’s the only downside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    144hz is crazy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and easy to use definetly worth it and fun to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV I recommend it, it has a good fluidity for gaming

    I would recommend this to a friend