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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 322 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the exceptional picture quality, incredible brightness, and solid black levels, noting a good refresh rate and no noticeable blooming. They also appreciate the great value for the price, ease of use, and the innovative remote control. However, some customers have mentioned a narrow viewing angle and a slow user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 322 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Hisense tv is awesome ! Love everything about it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hisense TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Has everything I was looking for. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality, Refresh rate
    Cons mentioned:
    Viewing angle
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great OLED Alternative 4K TV

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Hisense TV but my first QLED TV, and my first TV to support Dolby Vision. I've been using this for about two weeks now, and am thoroughly impressed by what Hisense has done here. There are some draw-backs but they are minimal. First with the good. This TV gets BRIGHT, which is great for HDR content. Dolby Vision content streamed through Amazon & Apple TV+ looks fantastic. The color accuracy out of the box is also quiet something as well. The remote control lights ups when it senses motion, making it easy to use in the dark. My last Hisense TV had about 90 local dimming zones, this one has I believe 1200 (hard to find a solid number, even from Hisense), this makes even non-hdr content look amazing. This Hisense model has also improved low quality content processing, judder, and blur reduction. My previous unit was a mid tier model from two years ago, and while it did OK, it couldn't handle fast panning all that great. It also didn't do any favors to older content of lower resolution. So far the u8n handles everything great. Older content looks smooth, possibly due to the super resolution sharpening which thus far has not been distracting at all but does make content look great. Judder reduction even maxed out, doesn't have too much of a soap opera affect, lowering it to around 6-7 smooths out content while not being distracting. Blur reduction around 5-6 also doesn't artifact very much during fast moving shots. Both of these are an improvement over the u7g I previously used. HDR gaming looks wonderful, I've been playing on a PS5 using gaming mode and the 144hz refresh rate plus low input lag make gaming enjoyable. I'm also impressed with how much better audio is, maybe that's due to supporting dolby atmos where my last TV didn't? Hard to say, but the dynamic range has improved so I can't complain there. I've adjusted nothing with my soundbar setup but low frequencies are more pronounced and so far dialog hasn't been washed out or overloaded. The only downside, and reason for the one star off, is that the colors wash out very quickly off angle. It's great if you can watch it head on, which I typically do, however even two-three feet off center and the colors wash out. The narrow viewing angle is a bit of a bummer. I love this TV and I think it's a great alternative to an OLED if those are out of your budget. Even when on sale the cheapest OLED is still more expensive than this model. The color accuracy is up there with some of the best, and while it can't do perfect blacks like an OLED, the 1200 or so dimming zones really carry their weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hisense made sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an open box tv with nextgen and does the job. Excellent physical condition

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, amazing colors, would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Apps stop working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image looks good but software works horrible, sometimes your apps just doesn’t load

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Eh it’s ok. Good not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    55” TV is OK. Looks nice but for sports is pixilated and annoying. Set up was easy, screen is nice, sounds great, and even calibrated to the room but wouldn’t buy again.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello AaronW, Thank you for choosing the Hisense 55U8N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. This TV has a native refresh rate of 144 Hz. Motion Enhancement (image interpolation) doubles the motion rate to 240 Hz by creating new frames and inserting them in-between frames, which can alleviate motion blur. In addition, users can utilize Sports Mode as a default picture and sound mode to optimize sports viewing experiences. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Amazing TV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Budget gaming tv I could ask for! :) the subway fees were but unexpected and made em realize there was no need for a sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is GREAT! It has all the technology needed in a TV for a decent price.Was missing the remote, so I went in the store and they gladly gave me a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. I don't game but as far as tv, streaming and movies go this tv is equal to its more expensive counterparts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV with 4 HDMI Ports!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for an excellent price! Plus the real selling point for me was the 4 HDMI ports!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HI-TECH STUFF, HIGHLY OVER-RATED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SMART TV WE PURCHASED WAS AND HAD BEEN A TOTAL HASSLE TO NAVIGATE (SO MUCH FOR SMART)! WE ARE STILL REMEMBERING BUYING A TV, BRINGING IT HOME, PLUG IT IN AND GOOD TO GO WITHOUT DOZENS OF APPS THAT CAN'T BE ELIMINATED ACCORDING TO THE GUYS THAT SET OURS UP; NO THANKS TO HI-TECH STUFF FOR THOSE OF US GROWING UP WITH 4 CHANNELS AND NO REMOTE!!!

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for choosing the Hisense 55U8N and for sharing your feedback with us. We are so sorry to hear that this unit failed to wow you. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Hisense

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Tv has been nothing but great for us. This tv will last for years. Not only is it fast, durable, & high def it contains all our favorite apps. 100% recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    AI Is Not Ready Yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, particularly with an added Hisense sound bar. BUT... the AI that they talk about so much is still not ready. Maybe in a year or more, but picture quality upgrading to 4K has a lot to be desired. The high end LG, Samsung and Sony TVs are far superior, but at a much higher price. You get what you pay for. But as for the Hisense U8, you will need to wait for better AI chips and programming.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for choosing the Hisense 55U8N and for sharing your feedback with us. This TV supports 4K upscaling. However, the upscaling procedure doesn't transform a lower resolution into a higher one; it's more of an approximation. Consequently, an image upscaled to fit the pixel count of a TV screen won't resemble an image originally filmed in 4K. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 4 out of 5 stars

    Setup TV and operate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand the TV. I paid $200 that Best Buy charged me for a delivery and setup. But there was no internet installed in my new home at time of tv delivery. So I didn't get any pointers on how to operate the tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv randomly turns off and on, no rhyme or reason. didn’t start doing it until after the return window of course

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Do not buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hisense u8n 55 inch is a bad tv. If you want this tv get the 65 inch it has a better processor than the 55 inch. The sound was the only good thing about this tv. The brightness would flicker with vrr on. The tv had a hard time with older content. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello BlazeY, Thank you for choosing the Hisense 55U8N and for sharing your feedback. We are so sorry to hear about your experience with your unit. We recommend disconnecting and connecting the HDMI connection. Checking for updates can help to resolve the issue as well. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After comparing many models, chose this one. Great overall quality, happy with my purchase. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for an LED, sometimes it wants to turn motion smoothing on on its own but that’s the only downside.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Tv has issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has an issue with frame change. The TV flickers between actual picture and black frame. It is very annoying. It has great sound and picture quality is very good.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Zafar, Thank you for choosing the Hisense 55U8N and for sharing your feedback with us. We are so sorry to hear about your experience. Your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense