Customer Ratings & Reviews

Great TV with no issues. Meets all the needs of the family. I highly recommend to anyone needing a new TV.

Haven’t gotten tv hooked up yet. Looked great in store

Product is great, recommend disabling all the image enhancers if you don't like that "soap opera" feel

For the price and gaming features this TV couldn't be beat at the time of purchase.

Good TV !! Worth every penny !! I got it open box and it was practically new

Great Tv, bought another 65" tv...thinking about buying another one...

The sound quality and 4k picture is about the only thing good about this tv. Any content that isn't 4k looks awful and the colors are terribly off. The tv constantly drops wifi and the user interface is slow. Will never buy another Hisense product again. Do yourself a favor and spend a couple more hundred for a reputable brand.

My OLED TV died after 10 years so I got this one because everyone said it’s close to OLED but no it’s not even close it was all hype. Any form of background lighting like candles or fire in the background give huge ghosting and ruin the pictures

The display was magnificent. I felt like i was in the scene

Great customer service answering all questions about the product very professional

best tv you can buy for this price range been loving the dolby vision quality

Great quality. We are enjoying the easy platform. Also love that the remote lights up.

Do not purchase a Hisense U855N. Stay away... Purchased 7 months ago, screen issues started happening shortly after exchange/return period. 1" x 1" black pixels, black wash out, flickering colours & power fluctuations. Hisense sent out a tech to repair. It fixed a few issues but several still existed. Hisense sent out a replacement TV within a week. It showed up with a broken speaker making such a loud crackling sound my son could hear it in the attic. Good news: Hisense refunding the purchase price of the TV Bad news: I've wasted hours dealing with customer service, I'm getting a refund 4 weeks after they receive the TV and I'm out of pocket purchasing a new TV until I receive a refund. Getting a dud TV can happen. I was happy to get a replacement TV. When the replacement TV Hisense sent me was showed up in a broken state, that is a major red flag. I'm frustrated and very disappointed with Hisense and will never purchase another product from this company.

This is a very highly rated tv but I unfortunately received a dud. The screen keeps flashing on and off whenever I scroll through apps or scroll between selections within an app. I’ll be returning it. Which is unfortunate as thisis a known quality control issue Hisense chooses not to address.

I wish I had good things to say, but I don't. I have had a Visio for 13 years with no issues EVER! I have had this product since July. Three weeks in, the backlight turns on intermittently at all crazy times of the day. I spoke to Support and followed their suggestions, but it still happened: they sent me parts, had a technician come over, and he left. Three hours later, here we went again. Call support; they want more pictures of the issue AND The Full Screen, with the TV Powered ON and OFF A Detail of the Issue The Model/Serial Sticker on the Rear of the Unit A Picture of your receipt if the Agent requested it while on the phone. A valid receipt contains the Place of Purchase, Date of Purchase, a brief Product Description, and Price before and after taxes. All of which I had sent already. (Don't they keep notes????) The new ticket is on hold for more pictures of the same continual problem. Not happy at all. This has become a nightmare and costly between this purchase, my time, and my having to jump through hoops to resolve this....I have mucho regrets of this purchase.

Great sound, good piture but lacks true color accuracy

This is my second Hisense TV but my first QLED TV, and my first TV to support Dolby Vision. I've been using this for about two weeks now, and am thoroughly impressed by what Hisense has done here. There are some draw-backs but they are minimal. First with the good. This TV gets BRIGHT, which is great for HDR content. Dolby Vision content streamed through Amazon & Apple TV+ looks fantastic. The color accuracy out of the box is also quiet something as well. The remote control lights ups when it senses motion, making it easy to use in the dark. My last Hisense TV had about 90 local dimming zones, this one has I believe 1200 (hard to find a solid number, even from Hisense), this makes even non-hdr content look amazing. This Hisense model has also improved low quality content processing, judder, and blur reduction. My previous unit was a mid tier model from two years ago, and while it did OK, it couldn't handle fast panning all that great. It also didn't do any favors to older content of lower resolution. So far the u8n handles everything great. Older content looks smooth, possibly due to the super resolution sharpening which thus far has not been distracting at all but does make content look great. Judder reduction even maxed out, doesn't have too much of a soap opera affect, lowering it to around 6-7 smooths out content while not being distracting. Blur reduction around 5-6 also doesn't artifact very much during fast moving shots. Both of these are an improvement over the u7g I previously used. HDR gaming looks wonderful, I've been playing on a PS5 using gaming mode and the 144hz refresh rate plus low input lag make gaming enjoyable. I'm also impressed with how much better audio is, maybe that's due to supporting dolby atmos where my last TV didn't? Hard to say, but the dynamic range has improved so I can't complain there. I've adjusted nothing with my soundbar setup but low frequencies are more pronounced and so far dialog hasn't been washed out or overloaded. The only downside, and reason for the one star off, is that the colors wash out very quickly off angle. It's great if you can watch it head on, which I typically do, however even two-three feet off center and the colors wash out. The narrow viewing angle is a bit of a bummer. I love this TV and I think it's a great alternative to an OLED if those are out of your budget. Even when on sale the cheapest OLED is still more expensive than this model. The color accuracy is up there with some of the best, and while it can't do perfect blacks like an OLED, the 1200 or so dimming zones really carry their weight.

Great contrast, but GoogleTV is buggy even when the smart features are disabled. HDMI soundbar stops working with it a lot (sometimes multiple times a day, sometimes every few days). You have to go into settings and select HDMI each time to get it to work again. Ive tried disabling HDMI power controls, CEC, etc. but nothing helps.

I purchased this tv for my son who has stage 3 of Chronic Lymphocytic Leukemia and he wanted a bright tv because there are a couple of windows in his bedroom. Upon my knowledge/web surfing of getting to know the “specs” of the U8N I thought it was going to have 3,000 nits of peak brightness. When me and my son set up the 55U8N, we knew right away this tv was no where near the 3,000 nits as advertised. Upon further investigation we had found out that the 3,000 nits peak brightness were only for the 65 inch and larger. About a week had passed by and I was trying to look for any kind of clue on why this tv wasn’t producing the 3,000 nits like they had mentioned. And there you have it, on the outside of the box it says “1800 nits” in which I never paid any attention to it and now I can’t return it because I don’t have the receipt any more. But come on, who reads the outside of the box when you purchase a tv? Thank you Hisense for ruining a perfectly good gift for my son with your false advertisement.

Returned it after one day. Colors were very uneven and that was after I played with the settings