Customer Ratings & Reviews

Brilliant picture. Wifi struggles for some reason. Rebooting usually solves it, but this is practically a daily issue. Returning tomorrow to cut our losses. Wired internet seemed fine today.

Very good quality and easy to use definetly worth it and fun to use

Great TV with no issues. Meets all the needs of the family. I highly recommend to anyone needing a new TV.

Haven’t gotten tv hooked up yet. Looked great in store

Excellent TV I recommend it, it has a good fluidity for gaming

Product is great, recommend disabling all the image enhancers if you don't like that "soap opera" feel

For the price and gaming features this TV couldn't be beat at the time of purchase.

Good TV !! Worth every penny !! I got it open box and it was practically new

My OLED TV died after 10 years so I got this one because everyone said it’s close to OLED but no it’s not even close it was all hype. Any form of background lighting like candles or fire in the background give huge ghosting and ruin the pictures

Great customer service answering all questions about the product very professional

best tv you can buy for this price range been loving the dolby vision quality

The display was magnificent. I felt like i was in the scene

Great quality. We are enjoying the easy platform. Also love that the remote lights up.

I wish I had good things to say, but I don't. I have had a Visio for 13 years with no issues EVER! I have had this product since July. Three weeks in, the backlight turns on intermittently at all crazy times of the day. I spoke to Support and followed their suggestions, but it still happened: they sent me parts, had a technician come over, and he left. Three hours later, here we went again. Call support; they want more pictures of the issue AND The Full Screen, with the TV Powered ON and OFF A Detail of the Issue The Model/Serial Sticker on the Rear of the Unit A Picture of your receipt if the Agent requested it while on the phone. A valid receipt contains the Place of Purchase, Date of Purchase, a brief Product Description, and Price before and after taxes. All of which I had sent already. (Don't they keep notes????) The new ticket is on hold for more pictures of the same continual problem. Not happy at all. This has become a nightmare and costly between this purchase, my time, and my having to jump through hoops to resolve this....I have mucho regrets of this purchase.

Do not purchase a Hisense U855N. Stay away... Purchased 7 months ago, screen issues started happening shortly after exchange/return period. 1" x 1" black pixels, black wash out, flickering colours & power fluctuations. Hisense sent out a tech to repair. It fixed a few issues but several still existed. Hisense sent out a replacement TV within a week. It showed up with a broken speaker making such a loud crackling sound my son could hear it in the attic. Good news: Hisense refunding the purchase price of the TV Bad news: I've wasted hours dealing with customer service, I'm getting a refund 4 weeks after they receive the TV and I'm out of pocket purchasing a new TV until I receive a refund. Getting a dud TV can happen. I was happy to get a replacement TV. When the replacement TV Hisense sent me was showed up in a broken state, that is a major red flag. I'm frustrated and very disappointed with Hisense and will never purchase another product from this company.

Great sound, good piture but lacks true color accuracy

Great contrast, but GoogleTV is buggy even when the smart features are disabled. HDMI soundbar stops working with it a lot (sometimes multiple times a day, sometimes every few days). You have to go into settings and select HDMI each time to get it to work again. Ive tried disabling HDMI power controls, CEC, etc. but nothing helps.

This is a very highly rated tv but I unfortunately received a dud. The screen keeps flashing on and off whenever I scroll through apps or scroll between selections within an app. I’ll be returning it. Which is unfortunate as thisis a known quality control issue Hisense chooses not to address.

I purchased this tv for my son who has stage 3 of Chronic Lymphocytic Leukemia and he wanted a bright tv because there are a couple of windows in his bedroom. Upon my knowledge/web surfing of getting to know the “specs” of the U8N I thought it was going to have 3,000 nits of peak brightness. When me and my son set up the 55U8N, we knew right away this tv was no where near the 3,000 nits as advertised. Upon further investigation we had found out that the 3,000 nits peak brightness were only for the 65 inch and larger. About a week had passed by and I was trying to look for any kind of clue on why this tv wasn’t producing the 3,000 nits like they had mentioned. And there you have it, on the outside of the box it says “1800 nits” in which I never paid any attention to it and now I can’t return it because I don’t have the receipt any more. But come on, who reads the outside of the box when you purchase a tv? Thank you Hisense for ruining a perfectly good gift for my son with your false advertisement.

Returned it after one day. Colors were very uneven and that was after I played with the settings