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Customer Ratings & Reviews

Your price for this item is $639.99
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Customer reviews

Rating 4.5 out of 5 stars with 310 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the 55" Class U8 Series Mini-LED 4K UHD QLED Smart Google TV (2024)'s exceptional picture quality, vibrant colors, and deep black levels, often comparing it favorably to higher-priced OLED TVs. Many appreciate the ease of use and the smooth refresh rate, particularly for gaming. However, some users note limitations in the viewing angle and brightness consistency. The price point is frequently cited as a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-310 of 310 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture but starting to break after 2 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 55 inch U8H is now 2 years old. It has 4 HDMI ports and port number 4 just died. The picture on port 4 started blinking off for a few seconds a few days ago. Now the picture is always black on port 4. The TV also does not expand the picture from old pillar-boxed DVDs properly to fill the screen. The picture is great, though, once the brightness was adjusted down to match the room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Value for the $$

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the $$. Speakers lack performance of 65”-75” models. Picture is good. Navigation through Apps is slow in response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, bright set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this TV for over a year now and remain very satisfied. We needed a BRIGHT TV for watching sports in our sun drenched living room and it's been perfect for that. One caveat, though, is that programming with Dolby Vision remains too dark for daytime viewing. But that's something which might be true for ALL sets since the calibration is set by the Dolby format. So do your own homework on that. But, in terms of a set that can display a live football or baseball game beautifully in full-on sunlight, this TV is unmatched. (Note: in the evenings, Dolby Vision content looks great. It's just too dark for daytime viewing). Also, the audio is typically blah. I use external gaming speakers and those work with the TV's remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hisense U8N is a great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a lg oled for several years and had an issue with a green spot in the middle of the screen. After living with it I decided to buy a new tv. After a lot of looking I zeroed in on the Hisense 8un model. It took awhile to set up. All I can say is WOW. The picture is very bright with great colors. I highly recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture with great colors -- good product for the price. Setup is easy. TV speakers are subpar (pretty much all are), but sounds great with a soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    new tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far working like it should.i am happy with purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Make sure all parts are there with open box deals

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to purchase this TV in the store since the Best Buy website said 2 were in stock at my location. When I got there to buy it, the salesperson said they were out of stock, but said they had one for sale as "open box". He assured me it had been checked out and worked perfectly. When I got home, there was no remote, power cord or manual. I returned it for a refund.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi ScottM, Thank you for choosing the Hisense 55U8N and for sharing your feedback with us. We recommend visiting the Encompass website (https://hisense.encompass.com/) to purchase the necessary replacement parts. Encompass is an authorized distributor of Hisense parts and accessories and may have the components you need to complete your unit. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 4 out of 5 stars

    55inch u8n dnt got 3000 nits or processing as 65in

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dnt waste ur money like i did on this 55 inch, it only has 672 dimming zones and the 65inch has 1600, so

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great color… usually.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV but frequently the colors get weird. People look like their faces are dirty. Tried different settings to correct but no success. Some scenes look great but others look murky. For the price, I expected better.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello MikeOP, Thank you for choosing the Hisense 55U8N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Please be assured that your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Disposable Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these tvs for Christmas 2 years ago and the reliability is ridiculous. The ui is so slow and ive aleady purchased another brand as the hisense looks fantastic but will not last. Buyer beware! This review is for the u8 series.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, Thank you for choosing the Hisense 55U8N and for sharing your feedback. We are so sorry to hear about your experience. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense