Customer Ratings & Reviews
- Model:
- 55U8G
- |
- SKU:
- 6455173
Customer reviews
Rating 4.5 out of 5 stars with 391 reviews
(391 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the picture quality, gaming experience, price, brightness, and Dolby vision. They appreciate the amazing picture quality, value for the price, and smooth gaming experience. Customers are negative about ghosting, remote control, viewing angle, motion, and blooming. Some users have concerns with ghosting and blooming, while others have issues with the remote control and viewing angles.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV minus the motion stutters here and there.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great Tv for the price if you can get it on sale. It has a very nice picture but one thing that drives me crazy is the different "motion" settings they all like stutter on certain scenes and does it often. If it didn,t do that it would def be a perfect TV for the price. Forgot to mention the stock speakers on this TV sound great!
I would recommend this to a friend - Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
Best tv in 2021
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super bright amazing stats guality build backlit remote
No, I would not recommend this to a friend Rated 3 out of 5 stars
Good but buggy software
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good tv but it is buggy from time to time. I'd buy a different one if I had an option.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful! Bought it to upgrade from a 10 yr old tv so that I could fully appreciate my new ps5. It’s lived up to they hype and it looks amazing. No issues so far, even the wife loves it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Most User Friendly Item Ever Made.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely loved every bit of everything that came with and is and has to do with this piece of fantastic equipment. Thanks for this Television.....
I would recommend this to a friend Rated 2 out of 5 stars
Same ghosting issue as H9G
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just returned my H9G because of the "ghosting" issues in movement and was going to exchange it for this newer model U8G thinking the issue would have been fixed, but it hasn't been. In fact, any movement on either model is not handled all that great and when you use the Motion Blur and Judder settings they tend to create artifacts on the moving images. I'm not allowed to post a link here so just do a search for this exact statement and you will be directed to it. ( Hisense u8g 65 real world use ) My H9G had a manufacture date of Dec,14th 2020, only 5 months ago. So, I'm guessing that they were already producing the newer replacement model U8G while the H9G was winding down production. When all the complaints started coming in about the ghosting issues on the H9G it was already too late and they didn't want to stop production on the newer U8G. In my opinion the U8G should not even be released to the retail stores for purchase to the public. The second reason that I returned the H9G is because the 4K upscaling is horrible on cable. On 720 and even 1080 resolution the picture looks soft, blotchy and has no sharp detail. To be fair though, this seems to be an issue on all the newer TV's. I have a Samsung KS8000 4K (2016) and the upscaling is done very well. On the channels that are in 1080 it looks as if I could reach right in and touch the person. I don't know what they are doing differently now, but I guess the newest technology is not always best, if something isn't broken then don't try o fix it. Maybe there should be an option on TV's to set the resolution to 1080 for people who don't watch a lot of 4K content. So, the way it stands now, if I buy a new TV I'll be downgrading my cable viewing experience......how sad.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Brian, Thank you for your interest in the Hisense 55U8G and for taking the time to provide us with a feedback. We're so sorry that you've experience this issue with your TV, Yes there is fix to the Ghosting images, please go to settings>>device preferences>>about>>system update>> move to check for update (DO NOT click on the update button) instead press the arrow pointing up button on the remote four (4) times, the Tcon update message will prompt on the screen, click OK to start the upgrade. This upgrade will take about one (1) minute and is going to be a black screen during the entire process. Please do not unplug or power off the TV during the update process it will automatically restart.
Rated 4 out of 5 stars
Great TV, mediocre remote control,
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A terrific TV all in all. My only complaint really is with the remote control, which is unintuitive and clumsy.
I would recommend this to a friendRated 5 out of 5 stars
New tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has been great. It was a significant upgrade for me. No complaints.
I would recommend this to a friendRated 1 out of 5 stars
Do not buy Hisense!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid the Hisense brand in any way. Based on my personal experience, my TV that I purchased in February of 2020 is not representative of what was expected. It's already dead. These are disposable TVs. If you want a good big screen, go for the big brands and be prepared to pay some more money for a better set of compounds. You can go and Google this stuff if you want, because I already have. And based on my experience, Hisense is not worth anything.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi ThomasFairmontWV, thank you for purchasing the Hisense 55U8G and for taking the time to provide us with this feedback. We're sorry to hear that your unit is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
I will not pay more than 200$ for this cheap crap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv ever : Major delays between hitting a key and the action on the screen Colors are ok after spending 30+ minutes setting them up Loosing W-Fi all the time Need to unplug it every day in order to fix few of the issues Price -quality really pour
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for purchasing a Hisense 55U8G and for taking the time to provide us with feedback. We're so sorry that you've experience these issues, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Rated 1 out of 5 stars
Shipping is garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy from best buy as their shipping is garbage and they can't seem to get anything on time
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Brick, thank you for your in the Hisense 55U8G and for taking the time to provide us with feedback. We are sorry to hear that your unit did not ship on time. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.










