Customer Ratings & Reviews
- Model:
- 65H6570F
- SKU:
- 6378019
Rating by feature
- Picture Quality
Rating 3.8 out of 5 stars
- Sound Quality
Rating 3.6 out of 5 stars
- Brightness
Rating 3.9 out of 5 stars
Customers are saying
Customers regard the 65" Class H6500F Series LED 4K UHD Smart Android TV's picture quality and price very highly. Many customers are pleased with the easy setup process and the Android TV's capabilities. However, some customers have experienced issues with the TV freezing, screen malfunctions, remote control, slow performance, and reliability.
This summary was generated by AI based on customer reviews.
Nice look but not compatible with most apps
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced for a TCL. Not compatible with Amazon which sucks and not compatible with most Bluetooth speakers either.
No, I would not recommend this to a friendGreat TV and wall mount!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service! I have purchased from them several times before. I have never been dissatisfied.
I would recommend this to a friendBuy anything else!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as the Black Friday doorbuster for 299.99 and seemed to be a good TV.... at first. about a week after the return window expired I started having an issue where the image became garbled and unwatchable, after shutting the tv off for several hours it was fine for several more hours. I contacted Hisense at the forementioned 888 number and was told to send a video and proof of purchase to the email given and they would be in touch to set up a repair, After 48 hours and no call I called them back and qas told the info was not received and told to re submit. I ended up having to submit the same documents 3 times before calling and speaking with a manager and he found it in a matter of seconds and posted it to the account and was also told they needed a picture of the sn tag on the tv /^+/ i was never told they needed. I sent it in and he found it in seconds and promised the tier 2 team would be in touch within 24 hours. 48 hours later and no call, I had to call them back to find out I was approved for an appt to have a tech come out. The tech came and replaced the main board and all seems to be working finally but, beware the company is a joke.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6570F and for taking the time to provide us with a feedback. We’re so sorry that your original unit starting giving trouble after only a week of purchased, we are truly sorry for the lengthy period it took for you to have an approve technician to service your television. We take pride in making sure we produce high-quality, reliable dehumidifiers and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any questions or concerns please contact our customer support team at 1888-935-8880 or email us at service@Hisense-usa.com. We look forward to hearing from you.
Thank Again, Harley with the Hisense Support Team
excellent tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this during Black Friday. No issues. Excellent tv.
I would recommend this to a friendGreat picture!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t really sure about the Hisense brand. Very pleased with my purchase. Love our new TV!!!
I would recommend this to a friendAmazing TV for the price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a problem with it and it came in perfect condition. Amazing buy for $190
I would recommend this to a friendGreat tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and easy to navigate tv , although I couldn’t find an app that I was looking for
I would recommend this to a friendChristmas gift to family member
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black Friday special a year ago and still glad it was purchased. Absolutely no problems.
I would recommend this to a friendTV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works OK the sound sounds muffled on and off wish that I paid a little bit more money and got a better quality TV.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Austin, Thank you for your interest in the Hisense 65H6570F and for taking the time to provide us with a feedback. We're so sorry that you television sound is muffled on and off. Please perform a factory reset by going to settings>>device preferences>>factory reset. If this does not resolve the issue. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
WORST TV PURCHASE
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've purchased a lot of TVs in my life time never had to return a TV for repairs as much as this TV. Actually I never had too. I would say that I would not purchase a Hisense product again. It was the worst purchase. After a couple of months of use the TV screen went blue then black. It was constantly having picture screen freezing. I would have to reset the TV every time I had this issue. The android interface was the only thing good about the TV. The audio is good not great. So Hisense sends me a refurbished replacement. On the second day of using the TV. I had to call for service on it for a blue screen again. So the repairman came picked it up. They returned it after two weeks. After receiving it I had to call again for service. This time the screen is literally loose in the frame. Its literally rattling in the frame. I would say that Hisense customer service was great. Hopefully Hisense can get me a TV that actually doesn't have any issues. I would suggest to spend the extra money to purchase a better quality product.
No, I would not recommend this to a friendNice buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for mom. Nice tv, just hate the annoying picture adjustment banner!!
I would recommend this to a friendWe love the picture and sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase was easy! Price was good. Delivery great! Product is well worth the cost!
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. The andriod option has been cool and easy to add extra apps.
I would recommend this to a friendLottie
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did good job. Very professional work fast and knew what they were doing.
I would recommend this to a friendVerry nice tv but could use work.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv looks verry nice and was fast at first, but after a month or 2 of use it goes super slow and even freezez.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 65H6570F. We sincerely apologize for the issue you are having with your television freezing up. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome tv and so happy with it. The value price just makes it a real deal!!!
I would recommend this to a friendGreat tv got it on sale $300
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv mostly use online Netflix Got it from on sale Can’t complain
I would recommend this to a friendBuy warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendNot my best purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a android tv so I thought, what the heck, sure I will try one. I dont know if its the brand or what but everytime i turn my tv on it takes at least 10 mins to pretty much warm up, before i can really do anything after that its fine. Other wise if i try to do anything its take forever to move over up down anything even the volume. I should of stuck to what brands/style i knew of.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the Hisense 65H6570F and for taking the time to provide us with a feedback. We’re so sorry that your television is taking some time to start up and we would suggest a factory reset by going to settings>>device preferences>>factory reset. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Based on the details explained, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected].
Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Operating system
Not good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible It freezes all the time. I’d never buy this brand again
No, I would not recommend this to a friend