Customer Ratings & Reviews
- Model:
- 65H6570F
- SKU:
- 6378019
Rating by feature
- Picture Quality
Rating 3.8 out of 5 stars
- Sound Quality
Rating 3.6 out of 5 stars
- Brightness
Rating 3.9 out of 5 stars
Customers are saying
Customers regard the 65" Class H6500F Series LED 4K UHD Smart Android TV's picture quality and price very highly. Many customers are pleased with the easy setup process and the Android TV's capabilities. However, some customers have experienced issues with the TV freezing, screen malfunctions, remote control, slow performance, and reliability.
This summary was generated by AI based on customer reviews.
Terrible TV for 4K and UHD
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not respond well with 4K HDR programs. Picture pauses, sound sync issues. Works ok with some of the native apps but not HULU. Seems like Hulu is too much for it to handle. Always start with a long Picture pause while audio continues. Hooked up my Roku Ultra that I have used for a couple years on my previous 55" without issue. On the HiSense it was a disaster.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6570F and for taking the time to provide us with a feedback. We;re so sorry that you are having sync issues and some of the apps are affected by this. Please perform a factory reset by going to setting>>device preferences>>reset. If this does not resolve the issue, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Reliability
Horrible tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv ever. It always freezes and crashes. It’s ridiculous
No, I would not recommend this to a friend Waste of money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own this tb for a little over 3 months while the picture was great at first by the second month it’s start having problems with the volume the. The picture now it just looks horrible. Contact the company who didn’t seem to care and told me to have it service. Hard listen learned these stats that given my be employee cause this to sucks
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6570F and for taking the time to provide us with a feedback. We're so sorry that the picture quality is not what you expected.We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We completely understand your concern and frustration and we are sorry not only to hear of this issue but also to know that you are not pleased with our product or customer service. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price but the picture quality is not the best also the settings change by its self
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Jay, Thank you for your interest in the 65H6570F. We're sorry to hear that you are not pleased with the picture quality of the television. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
Internal speakers can’t be turned off?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There doesn’t seem to be any way to turn off the internal speakers so I can use my sound bar.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Porcelainsqua, Turning the tv speakers down to 0 followed by connecting the sound bar with ARC will allow you to control the soundbar volume with the TV remote. If you have any questions give us a call at 1-888-935-8880.
Not good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another horrible purchase! The TV takes forever to turn on and catch up with itself. Volume is very loud until it levels out. Channels get stuck and then won't catch up to its original state. TV lags if you don't shut it off. Horrible. I own another hisense and love it. I am disappointed
No, I would not recommend this to a friendNot bad for the price
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t look great but for the price what else could you want
I would recommend this to a friendGarbage Brand
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV on black friday, worst idea ever. Color settings would randomly change, and 5 months into owning the TV it completely stopped working, TV only stays on for literally less than a second before shutting off.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Goldi, Thank you for your interest in the Hisense 65H6570F and for taking the time to provide us with a feedback. We’re so sorry that your TV stopped working only five (5) months of owning the TV and that is due to the TV initially having the color settings randomly changing until it completely stopped working and shuts off randomly as well. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
I'm about ready to return this junker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 days out of the box I've had it shut-down and restart for no reason.Then noticed it act ridged with not keeping up with the sound on TV. I never wanted to buy from BestBuys again but the TV is an Android that I wanted.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the 65H6570F. We are sorry to hear that you are having issue with the unit shutting down and randomly restarting and also issues with the sound. Please perform a factory reset on the unit. A factory reset can be done by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue or you are not able to complete the factory reset please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
trash
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is garbage. If you decide on buying it make sure you register it on Hi-sense website and save the receipt. mine took a dump after 3 months . and the customer service is horrible. thankfully i kept on my daily emails to them and got my money back, then went and got a Samsung.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 65H6570F. We're sorry to hear that your unit has failed after 3 months. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We apologize for your experience with customer service. We're happy to hear that you got a resolution however sad to hear that you decided to go with another brand. We do hope you decide to choose Hisense again in the future.
If you have any questions please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
AWEFUL
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience ever. I have a 10 year old Insignia that I had to turn on after this piece of doo doo went out in less than 2 years! And the Insignia is not SMART!!! Doo Doo
No, I would not recommend this to a friendWorst tv I’ve bought in the past 10 years
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv I’ve bought in the past 10 years. All the apps freeze, hitch, stutter and then ultimately crash causing the entire TV OS to hard restart itself. TV is basically unusable so getting rid of it after only owning for a year
No, I would not recommend this to a friendThe tv screen went black for some reason..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv screen just went black after 2days of us buying it and when I called to try to return it they told me they aren’t doing returns until April 29 so we had to spend more money on a second tv..I really do hope I get my money back when I take it back on the 29th
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Mariana, Thank you for your interest in the Hisense 65H6570F and for taking the time to provide us with a feedback. We’re so sorry that television went to a black screen. We sincerely apologizes for this issue you are facing and this is no more acceptable to us than it is to you. We really want to get to the bottom of this issue you are facing, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Turned on randomly, Dead less than 30 days.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works good while It still alive but turned on randomly. Now it turns on with light and sound but no images. I’m trying to contact the manufacturers get it fix.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in Hisense USA, We sincerely apologize for the great inconvenience this has caused you with the TV not showing any picture. Please try unplugging the unit from the outlet and plug the unit back in. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Had to return.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv looked good, but we had issues with the volume. Every 3rd or 4th time we turned on the tv, the volume would not work. We would have to turn off the power strip and then turn it back on to work. Took back, and we will not buy Hisense anymore.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Tony, Thank you for your interest in the Hisense 65H6570F and for taking the time to provide us with a feedback. We're so sorry that your television turn on on its own. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
TV display nice picture great sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this TV for my mom birthday. And two weeks later it shut itself off, and every time you power it on it shuts itself back off. And because she dispose of the box now she have to wait for the TV to be repaired.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6570F and for taking the time to provide us with a feedback. We're so sorry that your television kept shutting off on its own, as this is not more acceptable to us than it is to you. please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Do not buy it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV stops working after a while, it gets super slow, the remote stops working after 2 days. It gets fixed by restarting the TV which is annoying. I don't think it is the brand. This version is not worth it.
No, I would not recommend this to a friendBroke in a month
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This broke in a month...then Hisense came to repair it..said it was not able to do so and had to cash out the value...this took 2 months...never again...got a Westinghouse and a Samsung now.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television cuts off and it wants to does not want to run an update and resets every time I turn it off and on
No, I would not recommend this to a friendSystem Bugs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I purchased this tv at a great deal, you do pay for what you get. TV works awesome sometimes but is nonresponsive and apps crash other times. I would not recommend purchasing.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in Hisense 65H6570F and for taking the time to provide us with a feedback. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. This is no more acceptable to us than it is to you, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team