Customer Ratings & Reviews
- Model:
- 65H6570F
- SKU:
- 6378019
Rating by feature
- Picture Quality
Rating 3.8 out of 5 stars
- Sound Quality
Rating 3.6 out of 5 stars
- Brightness
Rating 3.9 out of 5 stars
Customers are saying
Customers regard the 65" Class H6500F Series LED 4K UHD Smart Android TV's picture quality and price very highly. Many customers are pleased with the easy setup process and the Android TV's capabilities. However, some customers have experienced issues with the TV freezing, screen malfunctions, remote control, slow performance, and reliability.
This summary was generated by AI based on customer reviews.
My tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stop working it stop working no picture just sound and I only had it For three weeks
No, I would not recommend this to a friendShort Lived
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always glitched and lagged, after 3 months died on me out of nowhere. You get what you pay for.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 65H6570F. We’re so sorry that you're experiencing a problem. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver.
With this particular issue there are a few of variables we would like to understand before offering a solution.
At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was and a 65" box but is a 56" it turns off on its own and freeze up a lot not happy with it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Jazzy, Thank you for your interest in the 65H6570F. We're sorry to hear that you are having an issue with the television freezing up. The television is actually 65" as it is measured diagonally. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Stop Working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Caught this on a great deal, but it stop working in a week!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for purchasing a Hisense product and for taking the time to provide us with feedback.
We’re so sorry that you're experiencing a problem. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver.
Please reach out directly to our support team at [email protected], 1-888-935-8880 so we can get further information on this issue so we can work together to fix your issue.
We look forward to hearing from you!
Harley with the Hisense Support Team
Not a good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really poor wifi signal detection and connection ability. Glitchy menus and remote navigation.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for purchasing a Hisense product and for taking the time to provide us with feedback.
In our experience, making sure WiFi is enabled on the TV, moving the TV closer to the router, and resetting the router are potential fixes for this issue. Please try unplugging the TV then plug it back in to try to resolve the issue with the glitching menu.
If none of these troubleshooting tips fix the issue, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
Don’t buy it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suddenly stopped working right after return policy expired which is less than 6 months.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello <name>,
Thank you for purchasing a Hisense product and for taking the time to provide us with feedback.
We’re so sorry that you're experiencing a problem. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver.
Not to worry we will be more than happy to assist.
At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
Not a happy camper
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a really nice TV until the screen went out.
No, I would not recommend this to a friendPicture is horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv wasn’t worth buying at all!!!!! Tv wasn’t worth buying at all!!!!!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the 65H6570F. We are sorry to hear that you are not pleased with the picture quality. Please try adjusting the picture settings in the settings menu. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television was a great Price but the tv has poor viewing and the sound isn’t good
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Tammy, Thank you for your interest in the Hisense 65H6570F and for taking the time to provide us with a feedback.We are so sorry that your television sound and picture quality is poor, please perform a factory reset by going to settings>>device preferences>>reset, If this does not resolve the issues your are facing with your television. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Very slow tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture keep getting stuck,tv is very slow,want change from tv to hdmi without delay
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the Hisense 65H6570F and for taking the time to provide us with a feedback. We’re so sorry that your television is moving slow and won't allow you to change her HDMI without a delay. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. You can try performing a factory reset by going to settings>>device preferences>>factory reset. If this does not resolve your issue, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you!
Thanks Again, Harley with the Hisense Support Team
TV freeze
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv. Keeps freezing. I would recommend buying a better brand
No, I would not recommend this to a friendTrash
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from this tv!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendtv trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we haven't had the two months and it wont come on i am very disappointed
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the 65H6570F. We sincerely apologize for the great inconvenience this has caused you with the TV not powering on. Please try unplugging the unit from the outlet and plug the unit back in, Changing the batteries in the remote or attempt to turn the TV on with the power button located on the Television. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
- Pros mentioned:Android tv, Picture quality
Great TV for a Great Price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally purchased an Element 65" from target and was very dissatisfied with the quality and build of it. I saw that this TV was back in stock the day after black Friday so I jumped on it! Here are some things I did to make this TV the best it could be: Calibration settings : https://www.rtings.com/tv/reviews/hisense/h6570f/settings (I used the Theater Day settings instead of Night, better overall picture.) I used a USB drive on my computer and downloaded Mobdro which is free TV and plugged it into the USB port on the back of the TV to get that loaded. (Using the file manager app from Google Play Store) https://www.mobdro.bz/ We are also cord cutters so this being an Android TV with Google is an amazing machine. It's like having an Amazon Fire Box with a Chromecast on one TV. Very user friendly.
I would recommend this to a friend - Cons mentioned:Reliability
Didn't last long enough.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We used the TV for 4-1/2 years. It frequently needed the be unplugged to reboot it. It finally died too soon at 4-1/2 years old.
No, I would not recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Operating system
Uber disappointment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture but horrendous operating system. Im having to fully reset the tv every week or 2 just to maintain use of Bluetooth. Its also constantly freezing . But the picture is great.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Great T.V. for a ridiculously cheap price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I grabbed this T.V. on black Friday. Lucky for me that people in the store just walked right by the three that were left. I researched t.v.s and tested out 4 in home that were higher end. each of the others I'd tested had something that annoyed me (judder, stutter, blooming etc.) I had already purchased a sony I did like and had it in my living room. This T.V. was purchased as a spare room T.v. on the cheap so i wasn't expecting much. We set it up under the Sony to check the picture and make sure the panel was good. Well to my surprise this T.V. had just as good of a picture as the Sony. The audio was just as good as well. The real kicker was that the Hisense actually had more picture choices and settings than the Sony and was able to be tweaked more. Not only that but when put in HDR the Hisense beat the Sony in brightness and clarity. The Sony was returned to the store because I was actually insulted that I paid so much more for a T.V. that was dumbed down and does less than my $299 Hisense. We tried to get another but sadly the remaining two were gone. I don't know what issues others are having but I found the Android interface to be just as responsive as it was on the Sony and Sony's interface is fast. It also did a fast update to the software and I have had no issues.
I would recommend this to a friend - Cons mentioned:Reliability
Cheap two year TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent TB while it lasted. Not great for dark scenes in a mid-light room. After about 2 years it died and would shut off after three seconds.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Awesome TV Awesome Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was lucky enough to snag one of these Tvs on Black Friday for the price of $299, at this price point it was a no brainer Android Tv on Big beautiful 65" Tv, what a steal! At first I was skeptical of the brand, however, after struggling to get it to fit into my car. Once it was at home and set up all doubts were pushed to the way side as I sat back and enjoyed the amazing new display that was in front of me. Picture is Vivid and clear and beautiful Sound is good however a soundbar would certainly make that above average Android Tv is awesome giving you access to an abundance of android based application at the click of a button might take sometime to get used to the set up but its very nice once you have got a hang of it Above all for me at the $299 price point I am far beyond pleased with the purchase!
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent 4K TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only positives. The picture is absolutely stunning, highly detailed. The interface is amazing because it’s an Android TV and sound is amazing. If you buy this television, you will not be disappointed.
I would recommend this to a friend