Customer Ratings & Reviews
- Model:
- 65H6570F
- SKU:
- 6378019
Rating by feature
- Picture Quality
Rating 3.8 out of 5 stars
- Sound Quality
Rating 3.6 out of 5 stars
- Brightness
Rating 3.9 out of 5 stars
Customers are saying
Customers regard the 65" Class H6500F Series LED 4K UHD Smart Android TV's picture quality and price very highly. Many customers are pleased with the easy setup process and the Android TV's capabilities. However, some customers have experienced issues with the TV freezing, screen malfunctions, remote control, slow performance, and reliability.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Refresh rate
great Tv for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the TV however I can't seem to hook my Sony surround sound to the Tv using a HDMI cable. It also says the refresh rate is 120HZ but I can only get 60HZ but other than that its a pretty good buy.
I would recommend this to a friend - Cons mentioned:Memory
Memory Problems Abound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen quality and sounds are all right, but the memory is loaded with issues. After one year of ownership certain applications like Netflix and Hulu won't load properly. By year two the memory has bricked altogether and doesn't even have enough to perform a factory reset. Disappointing and frustrating.
No, I would not recommend this to a friend HISENSE 65-Inch Class H6500F Series LED 4KHD SMART
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic Easy Comfortable Entertainment A Real Pleasure 5-Star
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Great value!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV offers great image and the Android platform makes it very easy to access and add apps.
I would recommend this to a friend - Pros mentioned:Android tv, Price
Good TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t beat the price for this quality and size TV.
I would recommend this to a friend - Pros mentioned:Picture quality
3 years and running great.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've primarily used for gaming. Xbox one x and PS 4. No problems great picture. I'm going to try on Xbox one series s to see how it performs and update later.
I would recommend this to a friend - Pros mentioned:Picture quality
Frustrating
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The most frustrating smart TV that I have ever used. I received it as a gift. It looks good, the imagine quality is great. Overall great for the price. Until 1 week after the remote was not responding, lagging, or just not registering any input. Contacted Hisense, got a new remote. Then the TV started lagging, not responding , freezing. I should have just taken the receipt, returned it, add a couple $100 to it and get a Samsung 65".
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Jacky, Thank you for your interest in the Hisense 65H6570F and for taking the time to provide us with a feedback. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, as this is no more acceptable to us than it is to you, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Life span shorter than expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Machine dead in 3 years, power supply board failure, not worth the effort to repair.
No, I would not recommend this to a frienddo not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV died with in 5 years, thank goodness for Geeksquad protection. Don't by Hisense. (also, no storage for smart apps, unable to expand storage)
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Great quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install instructions were East to follow. Picture quality is incredible.... great purchase!!
I would recommend this to a friend Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like it, kept on getting stuck and increasing volume on it on got a replacement and had a display issue with the one… so I wouldn’t recommend it…
No, I would not recommend this to a friend- Cons mentioned:Refresh rate
Speakers and image quality is inadequate.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy this tv for 499 you should not be surprised when you get it. The sound quality is tingly with no defined low end and the picture quality is inferior to similarly priced tv. It is clear that they made significant sacrifices to bring the price down by $200 dollars from the Hisense - 65" H8F. The tv kept disconnecting from my wifi even though the router was in the other room. I tried both the 2 GHz and 5 GHz and it has a similar issue. When I connected this tv to my Samsung soundbar via optical connection the sound was much quieter than from my 8-year-old Samsung TV. They advertize 120 Hz display but the native display is only 60 Hz. Watching football on this TV is disappointing especially after spending $500 dollars. Don't waste your money and be disappointed with your purchase. Purchase a more reliable brand with a better track record.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .This is not what we like to hear when it comes to the quality of our televisions. We expect the same level of quality in our products as you do and would love to learn more information about these issues. Can you please shoot us a message at www.facebook.com/HisenseUSA/
- Pros mentioned:Picture quality
Terrible interface
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and sound. Terrible functionality. I returned the first TV thinking it was a lemon, the second tv is just as bad. It constantly locks up when loading apps and switching between apps. The tv freezes several times a day. Running a fire stick or xbox apps I have no issues with lockup so its definately the tv. You get what you pay for a cheap tv. If you buy this tv, get a firestick to run with it. I will not buy Hisense again.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in Hisense USA. We sincerely apologize for the issue you are having with your television freezing up. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Poor Picture Compared To Other 4K TVs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV replaced a Vizio M65-D0 that unfortunately died after 2 years, so I didn't want to spend much money on a new TV. Well, I probably should have because getting used to the picture quality on this HiSense H6500F is challenging. There isnt much you can do in the settings to improve the quality or brightness of HDR. If you're just looking for a 4K TV that's cheap and don't mind a dim picture, this might work for you. Otherwise, spend another 200 bucks and get something that looks decent. I will be replacing this soon as I just don't think it's worth spending money on.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the Hisense 65H6570F and for taking the time to provide us with a feedback. We're so sorry that you are encountering a picture quality issue. Please perform a factory reset by going to Settings>>Device preferences>> Factory reset. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv I enjoy how I can watch my show without having to use my ps5.
I would recommend this to a friendHot or miss
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great till it worked. Mine stopped working after few weeks. Bestbuy picked it up.
No, I would not recommend this to a friendBroke in 3 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the tv, in about 3 months time a while line appeared down the middle. A day or 2 later the rest of the picture went. I called Hisense because it’s still covered under warranty. Took about 8 emails, and 5 phone calls over 7 days to get answers. Now I need to go get the original receipt to send to them to get a refund in 4-7 weeks. The tv was made less than a year ago(aug 2019) and just died for no reason. It wasn’t overly used.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Matt, Thank you for your interest in the Hisense 65H6570F and for taking the time to provide a feedback. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you!
Thanks Again, Harley with the Hisense Support Team
Save your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on Black Friday solely on price. I had it less than 45 days and the screen goes black and then came on with grey bars. Took it to Best Buy for an exchange and had to wait for another one to be shipped to my house. (No big deal). Today (13 days later) same problem. Grey bars. No picture. I’ll be taking this back again for a different brand. No more Hisense for me.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the Hisense 65H6570F and for taking the time to provide us with a feedback. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We are so sorry that you have encountered the issues twice with the television going to a black screen with grey bars and it resulted in returning the television back to Best Buy. If in the future you decide to purchase another Hisense product please reach out directly to our support team at 1-888-935-8880 or email us at [email protected].
Thanks Again, Harley with the Hisense Support Team
- Pros mentioned:Picture quality
Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely slow to change inputs. Low storage for downloading new apps. Good picture though.
No, I would not recommend this to a friend Hisense tvs are junk! Don't buy this brand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had problems from the beginning. Glitches and the tv turning off in the middle of watching something. Now the warranty has expired and the tv went to this screen "Your device has failed verification system halted" Will not let us do anything it is stuck on this screen. Contacted Hisense and they offered a software upgrade and that did not work. Nothing works to fix it.
No, I would not recommend this to a friend