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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 333 reviews

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Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 3.7 out of 5 stars

  • Brightness

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers consistently note the Hisense 65" Class H65G Series LED 4K UHD Smart Android TV's affordability and excellent picture quality. Many users also appreciate the convenience of the Android TV platform and the overall ease of setup. However, some customers have experienced issues with the TV freezing, unreliability, slow response times, and power issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 333 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Friendly Easy & Great Image for the Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV, for the price and again for the price is super friendly and I got it for 400$ and I know I'm thinking to buy the same model with a 70" for the same exact price. The TV is Chromecast Built In- No issues at all even for me and now let's be professional. The Hisense H6570G is a super more than okay entry-level 4k TV. It lacks many features found on higher-end Hisense TVs, such as local dimming, a Black Frame Insertion feature, and a wide color gamut for HDR content. It has a VA panel that displays deep blacks, great for watching movies in the dark. It has decent reflection handling, but it doesn't get bright enough to combat glare in well-lit rooms. There aren't many extra gaming perks, and its input lag is higher than most TVs, but it should be fine for most casual gamers and here I'm. Even though it's a 4k TV, it has some issues displaying native 4k content. and I'm OK with it since I did download some 3840 x 2160 content and they look super incredible in this TV the unit has a group of stuck pixels near the bottom left corner, and there's visible backlight bleed along the edges during near-dark scenes. I don't know how common that issue is for this model H'G2020. I decided to still publish and review the results since my unit is functional and it doesn't significantly affect the test results. And I love it I mean it's super friendly in 2020 ways. I think I'm going to buy the 70" as well since BESTBUY is selling it for another 400 with a free Delivery. I Love It

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love my tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV looks great in my livingroom Picture looks clear color Vivid size is large but is slim. Love the apps great i don't have to have cable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, Great Price, Great choice of Apps

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Was an excellent value for the size. Have had it since summer 2020 and use it daily (primarily for Les Mills On Demand exercise classes) and seems to work really well. I was particularly looking for an Android TV since you have far greater choice on the apps available than when you get locked in to Roku/Sony/Vizio/etc where you only get what they choose to give you. Our Sony Blue ray for example has Netflix, but not Disney+. The sound is very strong -- we use it primarily for exercise class videos and we never put the volume above 8 or 9 (out of 100). So it likely wouldn't need a soundbar like some other TVs unless you really were an audiophile or Earth-shaking sound. On a few occasions we have had to "reboot" it (maybe 3 or 4 times over 9 months?) by unplugging from the wall to get the volume control to work on the remote again. Likely a flicker of the power or something got it into a weird state. Confusing when it first happened, but it doesn't happen frequently enough to be an annoyance yet. Kind of comes with the territory with advanced electronics these days -- everything needs a reboot one in a while. I would say that the photo on the box and in the marketing materials seem to make the bezel look much slimmer than it actually is though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing to complain about this TV. The picture is excellent, as well as the sound. Very easy to set-up and if you are android users like my wife and I you will highly benefit from the additional features. It was a breeze to hang from my wall. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For overall picture quality/audio it does a awesome job. But would recommend a soundbar to really complete the setup. But overal you won’t be disappointed. Only real issue I have with it is the software is somewhat buggy when using too many apps would recommend a task manager.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Perfect for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this as a Black Friday deal. It’s perfect for the price and it’s the size that we were looking for. The 4K is beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv works great lots of apps great pictures quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think we made a good choice by buying this tv. I didn’t want to spend a lot with the way these tv seem to not last very long. I like the picture on the tv and it really looks good on our wall in our living room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect Addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect addition to my new home. Great price, awesome picture, and pairs great with a Bose soundbar. Just need to hide the wiring.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    First 65"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been almost a month since we've purchased my first 65" & it's working great.. The features are so easy to navigate.. WE LOVE IT..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    wow better then 65h9e plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy whole new tv the other day someone cracked my screen and of course got pist also my previous warranty didnt cover it only covers internal manufactor defects love new upgrade better image quality would recommend to anyone on a budget

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect upgrade. I already have 1 Hisence TV. Don’t sleep on ‘em. They’re great sets!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is was a great price, and it's a smart TV and you can cast on it without a Chromecast or something similar... Great picture and sound.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dissatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at the reviews on this TV I decided to go head and purchase....The TV work ok up until about a week in.....I start noticing that the TV would cut off while only on HULU it would get stuck while watch HULU sometimes after watch HULU it act like it didn't want to come back on.....Another thing the bluetooth connection was choppy most of the time....So I decided to return....

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Trelle, Thank you for your interest in the Hisense 65H6570G and for taking the time to provide us with a feedback. We're so sorry that your television will cut off while watching/using the Hulu app, please perform a factory reset by going to settings>>device preferences>>reset. If this does not resolve the issue, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team Hisense

  • Rated 4 out of 5 stars

    It ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv great volume stinks on it freezes up constantly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. I control my home with either the remote, phone, or my hub. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!’

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS TV!!! We bought 2 of them and they are great!!!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Do Not buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not buy it’s a piece of trash sometimes I can turn it on

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Aaron, Thank you for your interest in the Hisense 65H6570G and for taking the time to provide us with a feedback. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team Hisense

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't find any professional reviews on this TV at the time of purchase so I had to go by what you get for the price and looking at it in person. This really is a lot of bang for the buck given certain circumstances. Pros: 65" 4k, HDR with Dolby vision, Android TV with Chromecast built in, good black levels and black uniformity, ARC support and 3 HDMI ports all for under 500 dollars. Good overall picture especially with 4k hdr or 1080p source. (Using Apple TV 4k set to Dolby vision 4k) Mid: Mediocre grey uniformity with some corner darkening as well as along the sides, viewing angles are about mid range. Mid to low: glares aren't handled well for a bright room as the TV brightness isn't very high. I found no controls for motion settings, also picture settings for brightness and contrast make too large of jumps for moving one click either direction quickly washing out colors. More fine tuning would be nice but you can still get a good picture with it. Best used for a bedroom, or watching movies at night or if your looking for a decent mid-range picture for a low end price. I did not test the sound since I have a sound bar setup but audio support for surround and sound bars is good through both HDMI and optical. My LG SH5B soundbar fit right underneath perfectly. Side note, I almost didn't find the stands stuck on the top side of the styrofoam and they are a little on the flimsy side. If you are going to use them make sure kids or dogs stay away from the TV, otherwise wall mount it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability, Remote control, Tv performance

    Rated 2 out of 5 stars

    You get what you pay for (Buy a better one)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. Worked fine for a month or so, then it would start freezing randomly. Remote stops working randomly. Ruins the watching experience. I have to unplug the TV from the wall in order to restart it up and get it working again. I've rebooted it several times. I try to cast chrome from my laptop, but it isn't popping up as an option anymore, regardless of going through the updates and restarts. I wouldn't have purchased this TV if I knew it would cause so much frustration. I'm only giving 2 stars instead of 1, because the picture, size, sound, and price are all great when it is working as it is supposed to, if only it would work all the time as it should.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Al, Thank you for your interest in the 65H6570G. We're sorry to hear that you are having an issue with the television freezing up and the casting feature. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
      Thanks Again,

      We look forward to hearing from you!

      Harley with the Hisense Support Team Hisense