Customer Ratings & Reviews

Tv has great picture easy to set up and user friendly

55" h8c was my first 4k tv and still happy with it, except u cant set the noise reduction to high or u will see blur on fast motion, but the pic on either low or med is very acceptable. Just bought an H9Plus and OMG! Forget an OLED

Really nice TV I love the high-definition range everything is great the picture is superb. The sound though is quite annoying I have to turn on my soundbar .it's just too high pitched for me.

I purchased a 50 inch LED 1080p Smart HDTV (Model #H5 Series - 50H5GB) from Best Buy on 1/31/16. At the time, I did my research, but if you look them up now, there are more than 500 customer complaints through BBB and terrible reviews of actual users. Unfortunately, they were all AFTER I purchased mine. No matter that model, the complaint was the same - it dies and quickly. As for my model: While advertised as a "smart" TV, it works with an app store called Opera or something and it does not offer Hulu. That was irritation number one. It was always a little slow and often the pictures would pixilate, as if the wifi wasn't strong enough, but that wasn't the problem. About a year ago it started "blipping." It would be working fine and then suddenly the screen would go grey. You had to turn it off and back up to "reboot" it. This began to increase in frequency about 6 months ago. About 2 weeks ago it started "freezing." Whatever it was doing, it would just stop, frozen on the image. You couldn't exit the app, you couldn't turn the TV off (with the remote or manually) - nothing. Once I left it on to see how long it took to realize it was inactive and turn off - went overnight and never turned off. We would have to unplug it and plug it back in to get it to work. Yesterday, it worked in the morning, but by evening, even though the standby light would work appropriately (thus confirming the power supply wasn't the issue), there was no picture or sound. Just a black screen. The serial number indicates that the TV was manufactured in June 2015. So 3.5 years old, and we've own it for less than 3. Of course, the warranty is only 2 years. So I called their Trouble Shooting phone number, and the woman confirmed my warranty was expired and when she asked what was happening and I told her, her actual response was "Well, it's not supposed to do that." OF COURSE NOT!! So I went to the website. Be sure to specify US or you're going to get a website in a different language. On their FAQ/Trouble Shooting page you have to enter the model number. Mine turns up no results. How is that possible? So I do an online chat with a representative (Shadae). She asks me the same questions, tells me the answer is on their website and when I protested, she referred me to the manual (which has NOTHING in it except check the power, and be sure the power switch is on, use the remote to turn it on, and if the light's on, power's good - how is that troubleshooting for "no sound or picture?!") and when I protested, she sent this "Please unplug TV power outletRemove [sic] all connected cables from the TVPress [sic] and hold power button on Tv while unplugged atleast [sic] 30 seconds - 1 MinuteRelease Power button then replug TV without connectionsDo [sic] you see the little red light at the bottom of the right or left hand corner blinkingWe [sic] what we call a flashlight test. True the TV on Look slowly at the TV form approximately a 90 degree angle. Flash the flashlight through the front screen at approximately a 90 degree angle." WHAT IS THAT?! What are we doing? Unplugging and replugging it back in?! Don't you think we've tried that?! And what is a flashlight test?! What are we looking for? What does it do/tell us? I have NEVER had a television give out that early. We have had our old tube ones for a hundred years, and our JVC and Sony flatscreens for 7 and 10 years respectively. All of them work perfectly fine. Never had an issue - and my JVC is a factory rebuild, so it's not even new. I was shocked. I did my research for complaints before I bought it and didn't see any, so I'm making sure that I put mine out there so NO ONE makes the mistake I made. Looks like I was lucky I got almost 3 years out of it based on the reviews out there now. Absolute insanity. Utter waste of money. I plan to send them (and Best Buy - who screwed me out of my protection plan too, to really slap me in the face) the repair bill. Let's just hope I can fix it!

I have had this Hisense tv for 1 year and a few months till my grand hit the screen with her toy. and broke the picture. I will like to get it fix instead of trowing it out . all ready replace it but I find it hard to trow it out . Please if there is any info out there on how to get it fix please let me know..

I contacted Hisense customer service shortly after purchasing the TV in March with a complaint about HDR on the built in apps (no HDR on built in apps).. I was told an update would be coming shortly, but then they go and release a newer version of the TV 3 months after the releases of the 65H8C. It's a shame because Hisense could have had a customer for life, if they would've just kept their promise, but instead I'll be going elsewhere for my next TV purchase.

Without a lengthy review and all the wonderful adjectives I'll just say, "Boy, oh boy; what a wonderful TV" ! We are just thrilled with it entirely.

A good buy at a price of $700-800. But now that price was increased to $900-$950 the Sony xbr65x700d with it's Android software, faster wifi, better 120hz native refresh rate the Hisense 60hz refresh rate and poor upscaling ability just isn't with the $900 and now just a 1 year warranty. Hisense is crazy if they think this set is comparable to Sony.

Never heard of the tv brand before I bought it. But it turns out to be so awesome.

This review is about Smart features: this TV uses Opera TV OS, and set of "smart" features is quite limited (unless you want to see RussiaToday in 10 languages). For example, there's no app to view Photos (from phone or LAN) installed or in AppStore. No ChromeCast / PhotoViewer, no DLNA, no PLEX. Youtube is the only app that supports Cast as far as I could tell so far. The AppStore appears to be very limited, community of users is limited, and it's rather hard to come by about any information of features or development...

This tv had a great picture and decent sound. But after 1 day of use, the picture dimmed and had a large black vertical stripe down the right center. It was horrible. Took it back to best buy. Hassle. But the crew refunded my money and I bought a 60" LG 4k. HDR. For $700 I'll review that one. After I Set it up.

the reviews are great on this but beware of gittery picture and bleeding from the corners, i could not get past the gitter and the apps or not real good just basic at best

Purchased the TV on 3/13/17 and the screen now shows both vertical and horizontal lines that intersect at a singular point. There was zero external impact to the television (since I was sitting watching the TV when it happened), but I had to send pictures to Hisense to verify. They deem that it is due to external or internal damage and my warranty is voided. They base this off of pictures and would not send out a technician to evaluate the TV since I insisted that there was not any damage done to the TV by anything external.

This tv has a sharp image. Great color. The problem is that it’s started to give problems only a year after purchase. Thank goodness we buy the extended warranty.

"Integrated Apps" are dismall. No hulu? No directv now? I had another Hisense model, new in box, returned for TCL Roku. One should not need to purchase additional streaming device. Now, Youtube returns error, "That's all we know"