Customer Ratings & Reviews
- Model:
- 65QD5N
- SKU:
- 6594980
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the 65" Class QD5 Series QLED 4K UHD Smart Google TV (2024)'s picture quality, citing bright colors and exceptional image clarity. The ease of setup and user-friendly Google TV interface are also frequently praised, along with its affordability. While some concerns regarding long-term reliability have been raised, the overwhelmingly positive feedback points to a generally well-received product.
This summary was generated by AI based on customer reviews.
Defective tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio loss and bad resolution need tecnichal support
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi DaisyRodriguez, Thank you for your review of the Hisense 65QD5N. We are truly sorry to hear that this unit failed to wow you. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Hisense 65inch.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with the quality of the picture had to return it and got a second one and the picture is not right on it trying to get help with Hisense and still waiting for a dission whether to return it and get a different brand this is such a bummer.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi RussellF, Thank you for choosing the Hisense 65QD5N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Meehhh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok tv. The qled is good for darkness but without wifi at home. The tv is useless. Simply streaming wirelessly to apple or android has many problems. Returning and testing out the qled tcl now.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello ViktorG, Thank you for reviewing the Hisense 65QD5N and for sharing your feedback. We are sorry to hear that this unit failed to wow you. Your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has trouble connecting to the WiFi and when it does it is constantly disconnects.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for choosing the Hisense 65QD5N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Worst Customer Service Experience ever.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give a zero, I would. TV screen was cracked when it came out of the box. I have been fighting with Best Buy to replace/refund it. Best Buy customer service says they should replace it, Longmont store refuses to do so. I currently have no tv and am out $300+. Never Again.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi KathleenH, Thank you for choosing the Hisense 65QD5N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Ok, not so great.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen panel is not attached and king of wiggly.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi NagarajuR, Thank you for choosing the Hisense 65QD5N and for sharing your feedback. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Warranty
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warning don't buy this from best buy. I bought this and I have problems with the TV, and now I can't get it fixed threw best buy. I have to call the manufacturer number, even though I have my total best buy.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Fofo, Thank you for choosing the Hisense 65QD5N and for sharing your feedback with us. We are so sorry to hear about your experience. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
no exchange if tv is damaged. Do not risk it!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought tv at 12 am from 9997 e Washington st Indianapolis IN. Took tv home and set it up. It was damaged, so I returned it to the store and they refused to replace it. Said too bad for you, oh well. Worst business I have ever experienced.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Ryan, Thank you for choosing the Hisense 65QD5N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in the return or refund process, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Bad tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv to fragile it broke by moving it dont waste money
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Alex, Thank you for choosing the Hisense 65QD5N and for sharing your feedback. We're sincerely sorry to hear that your TV is no longer working. We take pride in producing high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified electronic technician for assistance with the repairs. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Picture quality
Best value for money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Hisense 65" QD5 Series QLED 4K UHD Smart Google TV (2024) has been a delightful addition to my living room, offering a fantastic balance of performance and value. From the moment I powered it on, the vibrant colors and sharp details of the QLED display caught my eye. For everyday viewing, the picture quality is excellent. The Quantum Dot technology really makes colors pop, and the 4K resolution provides a crisp, clear image. Whether I'm watching a nature documentary or a fast-paced action movie, the visuals are consistently impressive. The Google TV smart platform is seamless and intuitive. Navigating through apps like Netflix, Disney+, and YouTube is a breeze, and the voice control through Google Assistant is incredibly convenient. Having all my favorite streaming services and apps readily available has simplified my entertainment experience. While it might not have the absolute deepest blacks of a high-end OLED, the contrast and brightness are more than adequate for most viewing environments. The upscaling of HD content to 4K is also handled well, making older shows and movies look noticeably bette
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Crystal clear picture.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal clear picture and great value for the money. Love my purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Great.TV for the money.Great sound great size
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great very life like. Sometimes like looking through a window. For Television of this type the sound is very good. The google t v format takes some getting used to like anything else.
I would recommend this to a friend - Pros mentioned:Picture quality
Change of heart!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly it is better than samsung regular TV. I had a 65 samsung Tv but it would freeze alot and the quality was not as good as this Hisense. I got more for the price compared to samsung.
I would recommend this to a friend - Pros mentioned:Picture quality
65 inch Hisense qld
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has very good picture i would recommend it good sound
I would recommend this to a friend Television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product to purchase from Best Buy. Therefore I would recommend buying this product.
I would recommend this to a friendPicture yes, sound, not so much
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great tv with just ok speakers. A good soundbar is a must
I would recommend this to a friendFair Budget TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fair TV. Plan on returning. Not a big fan of the Google TV format after using Roku for so many years.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello ChadH, Thank you for choosing the Hisense 65QD5N and for sharing your feedback with us. We are so sorry to hear that this unit failed to wow you. If Roku is crucial for you, we recommend checking out Hisense's Roku TV's. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Defect on arrival
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My mother purchased the tv. Straight out of the box, a blue line going all the way down the tv! For the money, she got the TcL, wow, such a difference, and cheaper by 10 dollars!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Jonnyenoch, Thank you for choosing the Hisense 65QD5N and for sharing your feedback. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
No Bueno
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not Spectrum compatible and no mention of that till we lug it home, spend hours and make numerous phone calls, and then learn it’s not compatible with Spectrum, and then lug it back to Best Buy.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello DanielM, Thank you for review on the Hisense 65QD5N. Spectrum TV has not made itself available on Google TV. However, the app supports Chromecast, which is a built-in casting feature on 65QD5N. Users can download Spectrum TV on their mobile devices and cast videos onto the 65QD5N via Chromecast. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.