Customer Ratings & Reviews
- Model:
- 65QD5N
- SKU:
- 6594980
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers admire the 65" Class QD5 Series QLED 4K UHD Smart Google TV (2024) for its excellent picture quality, ease of use, and overall value for the price. Many appreciate the vibrant colors and the convenience of Google TV, as well as its lightweight design and good performance. The only concern mentioned by a few customers was motion blur, which some did not observe during live sports.
This summary was generated by AI based on customer reviews.
Good for Price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for price. Colors are good. Good brightness. UI is intuitive
I would recommend this to a friendBest priced smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, very good smart TV at a price that’s hard to beat!
I would recommend this to a friendPoor Sound Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is nice, but the sound is terrible. If purchasing this item, please do your self a favor a grab a sound bar.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello BrianM, Thank you for the review on the Hisense 65QD5N and for sharing your feedback. We are sorry to hear that this unit failed to wow you. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
DO NOT BUY !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not even last a month, and of course Bestbuy assumes no responsibility had for 19 days turned it on an black Picture with red lines not worth your money
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Grey, Thank you for choosing the Hisense 65QD5N and for sharing your feedback with us. We're sincerely sorry to hear that your unit has red lines. Please be assured that your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Pixel went out in the first week
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is ok for the price. I had an issue with the Pixel going out in the first weekbut Best Buy’s offered to exchange. We will see how the next one is.
I would recommend this to a friendDad TV experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointing! The tv was purchased just about a year ago and died on me this past week. No sound, no picture. I cant afford to buy a tv every year, seriously. Sony needs to make this right. And replace this TV
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello ChrisB, Thank you for choosing the Hisense 65QD5N, and for sharing your feedback with us. We are truly sorry to hear about your experience. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with his TV. Purchased it on March 24th 2025 and in April of 2026 I have a big black spot on the screen. Of course it happens right after the warranty is up
No, I would not recommend this to a friendBuy a different bran
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an OK purchase. I really don’t like the lighting feature. Seems hard to adjust. I don’t know.
No, I would not recommend this to a friendBad screen
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last 6 months. Was watching and everything was fine and the next minute the screen was messed up. Before this it had a beautiful picture and the sound is great.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello CrystalB, Thank you for choosing the Hisense 65QD5N and for sharing your feedback with us. We are so sorry to hear about your experience. Rest assured your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Good value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good tv for the money. Great options, very good picture clarity on HD movies.
I would recommend this to a friendBad Quality and Bad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV in November 2024. It has stayed in the same place since installation, never moved or damaged. By August 2025, lines began appearing on the screen and have been getting worse each day. When I contacted Hisense support, they told me they would not honor the warranty—even though the device is less than a year old. I own several Samsung TVs that have been running for almost five years without any issues. I will never buy a cheap brand again.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for choosing the Hisense 65QD5N and for sharing your feedback with us. I’m truly sorry to hear that your unit is not working. I recommend contacting our support team to explore repair options. Our network of certified Hisense technicians offers paid repair services. Please call us at 1-888-935-8880, and our team will connect you with an authorized service provider in your area. Thanks again, Harley with the Hisense Support Team.
Hisense 65inch.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with the quality of the picture had to return it and got a second one and the picture is not right on it trying to get help with Hisense and still waiting for a dission whether to return it and get a different brand this is such a bummer.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi RussellF, Thank you for choosing the Hisense 65QD5N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Meehhh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok tv. The qled is good for darkness but without wifi at home. The tv is useless. Simply streaming wirelessly to apple or android has many problems. Returning and testing out the qled tcl now.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello ViktorG, Thank you for reviewing the Hisense 65QD5N and for sharing your feedback. We are sorry to hear that this unit failed to wow you. Your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has trouble connecting to the WiFi and when it does it is constantly disconnects.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for choosing the Hisense 65QD5N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Ok, not so great.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen panel is not attached and king of wiggly.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi NagarajuR, Thank you for choosing the Hisense 65QD5N and for sharing your feedback. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Worst Customer Service Experience ever.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give a zero, I would. TV screen was cracked when it came out of the box. I have been fighting with Best Buy to replace/refund it. Best Buy customer service says they should replace it, Longmont store refuses to do so. I currently have no tv and am out $300+. Never Again.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi KathleenH, Thank you for choosing the Hisense 65QD5N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Defective tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio loss and bad resolution need tecnichal support
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi DaisyRodriguez, Thank you for your review of the Hisense 65QD5N. We are truly sorry to hear that this unit failed to wow you. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
no exchange if tv is damaged. Do not risk it!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought tv at 12 am from 9997 e Washington st Indianapolis IN. Took tv home and set it up. It was damaged, so I returned it to the store and they refused to replace it. Said too bad for you, oh well. Worst business I have ever experienced.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Ryan, Thank you for choosing the Hisense 65QD5N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in the return or refund process, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Warranty
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warning don't buy this from best buy. I bought this and I have problems with the TV, and now I can't get it fixed threw best buy. I have to call the manufacturer number, even though I have my total best buy.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Fofo, Thank you for choosing the Hisense 65QD5N and for sharing your feedback with us. We are so sorry to hear about your experience. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Bad tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv to fragile it broke by moving it dont waste money
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Alex, Thank you for choosing the Hisense 65QD5N and for sharing your feedback. We're sincerely sorry to hear that your TV is no longer working. We take pride in producing high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified electronic technician for assistance with the repairs. Thanks again, Harley with the Hisense Support Team.