Customer Ratings & Reviews
- Model:
- 65R7E1
- SKU:
- 6346743
to a friend
Customers are saying
Customers often highlight the exceptional picture quality of the 65" Class R7 Series LED 4K UHD Smart Roku TV, describing it as outstanding. Many also appreciate its affordability, referring to it as a great TV for the price. The easy setup process and user-friendly interface, including the built-in Roku, are additional advantages mentioned by customers. While some have expressed concerns about the remote's volume placement, the overall positive feedback suggests that this TV offers great value and satisfaction.
This summary was generated by AI based on customer reviews.
Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a great gift !! Easy to set up have had for. While now and still works perfect !!
I would recommend this to a friendGood tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fills the role of an upstairs tv used for the kids. Not sure if it would be worthy of a “Main” tv title.
I would recommend this to a friendFantastic quality for 399
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No need those OLED or QUANTUM. This thing is perfect. Tv reaction is above expectations.
I would recommend this to a friendGreat TV with a friendlier price tag!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.65" 4k Roku smart TV for under $500, you can't beat that!
I would recommend this to a friendGreat TV for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EZ to purchase, EZ to pick up, and easy to replace for the tv my great niece damaged.
I would recommend this to a friendPoor Quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV stopped showing video after 6 months, and is rarely used.
No, I would not recommend this to a friendDoes not show well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not show good, USB doesn't recognize ,don't like remote volume placement
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hisense USA apologizes about the experience you have had with the 65R7E, please make sure the USB drive is formatted in FAT32. The Roku app can be downloaded to a compatible IOS or Android device that allows the volume to be adjusted to your liking as well. Thank you for your interest in Hisense USA if you have any other questions please give us a call at 1-888-935-8880.
Horrible TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted this to be good but it thankfully broke within the first month so I was able to return it and shell out the extra money for a better TV in the size range. If you’re getting a bigger TV try not to go too cheap (you get what you pay for). I turned it on maybe 20 days after purchase and it would not power on. The light came on but no image on the screen, further investigation online shows this is a common problem with these TVs but they usually happen about a year in. Thankfully I was only 20 days in and I was able to return it. I decided to go for the better TV and save myself a future headache. Do your research before buying a TV. It’s nothing against Hisense, I have a couple smaller model Hisense TVs that run fine and have been fine for a couple years but the bigger model did not hold up.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65R7E1 and for taking the time to provide us with a feedback. We're so sorry that you have to return the unit due to no picture. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you decide to purchase another Hisense product, please contact our customer support at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Liking it so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well enjoying the tv so far, no issues yet. Crosses fingers.
I would recommend this to a friendGOOD TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Slingplayer app does not work with built in roku
I would recommend this to a friendEXCELLENT TV FOR REASONABLE PRICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EVEN COSTCO CAN'T BEAT THE PRICE, MADE IN MEXICO NOT CHINA.
I would recommend this to a friendgreat !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, and would highly recomend this product !1
I would recommend this to a friendGreat tv so far....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only owned for 12hrs I'll let you know after 12 days
I would recommend this to a friendWould choose another brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV worked good for the first year, then I would notice a few times when it wasn't loading the apps properly and then after a year and a half the tv stopped working all together. Neither Hisense nor Best Buy could help get it fixed because there was no extended service plan. They let me add a service plan afterwards to then have it fixed but it just sucks that it just stopped working after a year and a half. Next time we will not be getting a Hisense TV.
No, I would not recommend this to a friendDont waste time and money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seriously if you buy this big with 399 as a price you shouldnt be surprise right. I just allowed my husband to buy it to prove my point. Not in anyway is near 4k and LED. My old sony 50 inch with bulbs that recently died after 12+ years is better than this. But if you dont care abt picture quality and care abt price more I guess this will do, just as ling as you know what you are getting. If this is for 500+ you should get a differnt brand
No, I would not recommend this to a friendGood product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the product and pricing, works well for my personal needs
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Bene, Thank you for your interest in the 65R7E1. We're happy to hear that you are pleased with the television. If you have any suggestions on how we can improve on this product please do not hesitate to reach out to us.
If you have any questions please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
TV developed screen problem
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine is about 5 months old and has developed a spot at the top about 1/4" that is brighter then the rest. Back light bleed was always bad on it, guessing I just got a lemon since so many good reviews... One other nuisance is that it doesnt normally power off, so every week or so the icons show as all blank and I have to restart it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the Hisense 65R7E1 and for taking the time to provide us with feedback. We’re so sorry that your television has a spot at the top which is about 1/4" and also brighter than the rest, We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Based on the details explained, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected].
Thanks Again, Harley with the Hisense Support Team
Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son took off work an hour early to get to the store before close. He drove 190 miles around trip to pick up a broken TV. By the looks of the box I believe the store knew it was damaged. So the time it took to drive there and his gas, Bestbuy needs to make this more than right.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Janet, Thank you for your interest in the 65R7E1. We're sorry to hear that you got your television damaged. We understand that these situations can be very frustrating. We work diligently to ensure our products are packaged in such a way that they arrive in pristine condition. Unfortunately, sometimes, things happen outside our control.
Not to worry BestBuy will be more than happy to have the unit replaced once within their specified return period.
If you have any questions about the unit please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Poor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like this TV at all it had poor quality and poor sound control I returned it
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Very impressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had not really heard of this brand. I got an email from a website advertising this deal. At $399.99 I could not pass this deal up. My thought was if I don't like it I will just return it. Needless to say I am not returning this t.v. The colors on this thing really pop the clarity of the screen is amazing. The tv setting options are plentiful. I can go on and on. Purchase this tv without hesitation. Trust me you will not regret it.
I would recommend this to a friend