Customer Ratings & Reviews

I am writing this review for the Hisense 65" Class, U6 Series, Mini-LED, QLED, UHD 4K Smart Fire TV, Over the course of many years, I have had the privilege of owning several higher-end TVs, each of them boasting of their individual technologies that they felt made them the most worthwhile to own. A few short years ago I thought we had truly arrived at the height of TV viewing experience with the introduction of HDR and QLED technologies. Boy was I wrong. I admit I was not prepared for the crazy advancements in viewing experience like the Hisense U6 series! But let me not put the cart before the horse here… When the Hisense 65” TV arrived at my house I was a bit concerned about how difficult it appeared it might be to move it inside and unbox it. My concerns were quickly put to rest as I began to open it up. In fact, I found the unpacking and setup to be quite intuitive. Everything was packed to where it was easily located, and getting the TV out of the box was really just a matter of setting it on its side and grabbing the fabric wrapping and easily sliding the TV out of the box. To put the enclosed base stands on, I simply propped up the bottom of the TV with a couple of pillows and attached them. With a weight of less than 60 pounds it was quite easy to lift it upright, and then into place in my living room. But before I move on to the actual setup, I wanted to figure out exactly which cords and cables I was going to use, such as which HDMI cables, optic cable, etc. I then plugged these into the TV before putting it in place. This way there would be no trying to figure out how to connect them after putting it in its spot. Much to my chagrin, I discovered the power cord connected to the TV on the opposite side of my old TV. This required a lot of moving everything around because the power cord is not very long. The actual setup of the TV itself once it was turned was a simple process that involved connecting the Hisense to the wi-fi network, signing in to all of the various apps, and then learning how to use the remote. All of it simple and easy. I have never owned a Fire TV before, so all of this is new to me. Many of my friends own Fire TVs, and I can’t recall a single complaint. So although new to me, I was pretty excited to see what all lay in store. So after getting everything set up and ready, it was time to see what the Hisense was all about. To begin with, like I said before, I was not prepared for this viewing experience. I am completely blown away by how unbelievably sharp, crisp, vibrant and deep the display is. It’s like looking at a super-high resolution photograph, but moving. I can’t really even begin to explain just how amazing the display on the Hisense TV really is. It’s stunning. What’s funny is, I wanted to understand WHY this TV was so much more superior than any of my other TVs, so I began to explore. Hisense uses both Mini-LED and QLED technologies. A simple explanation of this is, the Mini-LEDs are the “back lighting,” using thousands of mini LEDs behind the screen. This drastically improves contrast and “enhanced” brightness control. The QLED technology allows for over ONE BILLION colors! No wonder the display looks like a professional photograph! And to make it even better, Hisense utilizes built-in AI technology to make sure each individual frame is as perfect as it can be. Not only is the display amazing, Hisense also utilizes AI to improve sound quality. I don’t know all the ins and outs of how this works, but I do know that the sound quality is exceptional. Without any adjustments on my part, I picked an episode of a series to test out at varying levels of loudness. Even at the highest volume, there was no distortion, and conversations could be easily understood. No, it’s not on the level of say, a good quality soundbar, but for a TV, its very good. The good news is that Hisense allows for sound adjustments through the use of the settings menu. I was a bit surprised at all the options available in the settings menus. If it can be adjusted, Hisense offers a setting for it! Screen mirroring, PNP, Gaming optimization, even a Developer Mode! Wow! The bottom line in all of this is that the Hisense 65" Class, U6 Series, Mini-LED, QLED, UHD 4K Smart Fire TV is amazing, and worthy to sit in any living or family room. The picture quality is phenomenal, and the sound quality of the TV speakers is equally good. There are more than enough inputs and outputs available, and the very long list of options available via onboard controls will let you make the Hisense uniquely yours. This is a truly rare find, especially for the price!

This TV is perfect. Delivery was in time and was handled very carefully. I truly believe i will continue purchasing electronics from Buy Buy going forward.

Delivered fast and I’m really happy with my new TV, I got the help I needed from the salesmen and I’m glad I went to Best Buy.

The Tv is just amazing, especially when i am gaming on it. Colours & Clarity are perfect similar to Lg & Samsung. The only thing i want to bring to notice is that the best buy team gave me wrong information about the warranty of the TV, it is 2 years but they mentioned it is only 1 year, where i then purchacesd additional warranty for the tv.

Love my new house 65 inch fire TV! And the salesman at the Cary Best Buy store who helped me on the phone with my purchase also helped me with a RCI adapter so now I can play my old VHS tapes on my ancient VCR. Very happy with both purchases. I will definitely recommend this to friends and family.

Great quality at a great price! I was surprised at how bright and colorful movies are and sports have no lag and crystal clear.

Quality of picture and setting it up were all good. Had to learn the method of switching between streaming and using our DISH programming. Also purchased a Hisense soundbar as recommended.

Amazing picture but even more amazing sound even without the sound bar on. Highly recommended.

The sound sounds so good and clear I will definitely be buying another one for my bedrooms I can’t wait for football season

So far so good, easy set up, quick, good picture, very responsive. Would recommend. Can see very little difference between my 1700 sony tv and this.

Much better than I thought. Happy with it. It's my new living room tv

The Geek squad guys were great!! Very nice and extremely helpful!!

Best Buy has terrible policies and I will never purchase anything there again. I purchased a new Hisense TV and Soundbar with wireless speakers and the Soundbar had a bad power supply out of the box. Unfortunately, it took me a couple of weeks to get it installed and by time I did it was a week past the their 14 day no exchange or refund policy and they would not swap it out for another one and the person answering the phone was like a robot spitting policy with no regard for the customer or situation. She just said I would have to deal with the manufacturer, which turned into a nightmare. They told me I would have to get my own box (unfortunately I destroyed the original box) and send the Soundbar back to them for repair of a brand new piece of equipment and they would try to get it back to me in a couple of weeks after receiving it. I then sent it only to be told a week later that after they received it they now needed me to send everything back, including the rear speakers and subwoofer. Then a week later they informed me they were sending a new replacement system after telling me they would be making repairs instead of just sending me a new system in the first place since it was a brand new system with a problem that was clearly known according to articles on the internet. Again, being brand new equipment with a known problem, either Best Buy or Hisense should have just offered a replacement from the start. In the end both the TV and Soundbar are average in quality and I should have purchased another Samsung product instead of trying something new. Also, in the past Best Buy was a trusted place to make electronic equipment purchases, but no more, so do not waste your money purchasing from a company that treats you like a number and not someone who has spent thousands of dollars on equipment for years from their store.

Two days ago I tried to turn it on but he never did. I had to unplugg it than try again until it works. I'm gonna keep an eye on it to see if it's gonna do it again before I bring it back to the store.