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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 507 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the 65" Class U6GR Series Quantum ULED 4K UHD Smart Roku TV's picture quality, color accuracy, and the ease of use of its Roku interface. Many appreciate the TV's value for its price. However, some customers reported issues with the remote control and a lower refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 507 reviews
  • Rated 5 out of 5 stars

    It Makes Sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally installed. On time appointment. Geek Squad wore booties & were masked. Nice work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time by nice guys and tv is great. Was easy set up. Thanks for outstanding service. Purchase was super easy on line also

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Smells

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV smells like burning plastic. We have used it maybe 60 hours.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi BradC, thank you for purchasing the Hisense 65U6GR and for taking the time to provide us with feedback. Televisions and other electronic products can have parts with plastic coatings that may produce a smell after the product is first turned on and warms up. The smell will usually dissipate within days of use and does not return. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE LOVE LOVE LOVE THIS TV!!!!!!!!! Its the best tv ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome. My Mom loves it. She said she prefers this brand over Samsung.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry I bought this tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sorry I bought this tv , The antenna tv function doesn't work. I have asked for help from Hisense and got no response. I now know there are many people on line with the same problem.I also have problems with connecting to streaming and my other tv which is farther from modem has no issue.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi MaryA, thank you for purchasing the Hisense 65U6GR and for taking the time to provide us with feedback. We're so sorry to hear that you are unable to use your apps. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 4 out of 5 stars

    value for money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money. Roku is very limited though. Buy it if planning to use an external player or happy with Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture Quality and Price Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Satisfied. Thanks for the competitive prices.m for the Holidays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am enjoying my new tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Roku tv, I highly recommend this tv. Really serves its purpose.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst TV Ive ever owned

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned TCL and Vizio for years but decided to venture out and get this Hisense based on the reviews. This tv continues to shut off in the middle of watching something. The sound will also stop matching up to the picture continously. Would never purchase this brand again.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi CaraE, thank you for purchasing the Hisense 65U6GR and for taking the time to provide us with this feedback. We are so sorry to hear that your unit is not working as it should. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Gaming tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for gaming for the price. Couldn’t ask for a batter tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Card Holder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great sale! Easy to process on line and the curb side service was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product. Very clear and smooth.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was very professional and quick. Very satisfied with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best amazing the best quality the 4k graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for its price! The display is amazing! No issues so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fantastic option for those seeking television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HD TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to find technical details as well as competitive pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture Quality!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family is loving the upgrade from our old set to this new Hisense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense Roku TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this TV. Roku makes streaming easy.

    I would recommend this to a friend
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